[Resolved]  Bajaj Finance Ltd. — Fraud SMS from Bajaj Finance CD Personal Loan

Address:North Delhi, Delhi

Dear Team,

I have received one sms from Bajaj Finserv that my CD peronsal loan has been approved vide Reference No. SF3196991 dated June 30, 2011 on my mobile no.[protected]. Surprisingly i have not requested any Loan and not given any papers to anybody. On July 1, 2011 i have immediately mailed to Bajaj Finance customer care email ID [protected]@bajajfinserv.in and raised the complaint. I have got the Service Request No. 1843781 with acknowledge of my mail. On July 4, 2011 i have got a message from bajaj customer care that i have to mail exact contect of sms received. I have mailed the complete details on July 5, 2011 via email " "Dear Customer Congratulations Your Finance request SF 3196991 for CD personal Loan has been approved by bajaj Finserv lending. T.C. apply ". After that i have not received any communciation from them. On July 7, 2011 again i have received one message from Bajaj Finance to visit branch or call at[protected] for NEW PERSONAL LOAN related queries. Surprisingly customer care team of Bajaj dont understand the simple english, i have raised a complaint regarding fraud sms and not ask for details of new personal loans. Again i have send a mail on July 10, 2011 and July 14, 2011 but i have not received any solution just acknowledgement mails as a formality.

Would request you to please escalte the matter as i have received that fraud sms on Jun 30, 2011 and since then i am following up with Bajaj Finance to enquire and update the status of sms send by their customer care. But till today i.e. July 17, 2011 nothing has happend. Bajaj company claims about service and having emai id as wecare but for the last 17 days they have not been able to locate the sms and revert to the customer. My compliant has not been resolved how come a customer get the sms for sanctioning of any kind of loan if he has not applied for or given any papers to anybody. Its a serious issue and need to resolved asap.

Please interevene.

Regards,

Mohit Aggarwal
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Bajaj Finance Ltd. — Irresponsible idiots

i am the customer of Bajaj Autos Ltd., I put loan amount for 3years. My loan get completed now but they still not returning my documents which i have produced. I can tel that indias no 1 were Bajaj finance Ltd., customers pls dont enter in to any bajaj consern they will suck our blood., they were great blood sucker gaints. bloody ..
I agree with your complaint. I have also bad experiece with Bajaj Auto. My HP for a bike is completed and they have not returned the documents. We cannot trust them.

Bajaj Finance — Harrasement SMS sent

I have made a prepayment closure of the consumer Loan Proposal No:459/003481 a year Back, but still your irresponsible collections team send people to my residence asking me to clear a cheque for which payment is not made

I have sent enough of mails to your mail ID but no reply, moreover this amount is shown in the Siebel report of the government

I have got my loans declined because of this

Detailed Info :

I have made prepayment of my loan Proposal No:459/003481 for the product financed XDT-N24-CRP1(LG System)

The following cheque#907429, 907431, 907432, 907433 and 907434 were debited from my account and Cheque# 907430 got bounced due to your delayed submission of Cheque#907430

The EMI for (Cheque#907430) was paid by me in your hosur office, under the reciept#[protected] on 24/09/2007 for the amount Rs1542+350 = 1892

The remaining outstanding amount of 1542 * 6 = Rs9252 was paid by me on 23/01/08 under reciept#[protected]

I Have all the neccesary documents and Bank statements as proof, you can call me at [protected]

http://docs.google.com/Doc?id=dtp3k4h_1hnt9xxgx

Kindly request you to look into this matter

Regards,
Manoj Raja
I have been sent sms from Bajaj Finanace regarding a consumer loan which I have not taken.

The Loan Number is 5820PC00000058.

This type of harassment is not expected from such a reputed company.
Dear Team,
I have raised the complaint from your site on july 17, 2011 about misconduct and harassment of Bajaj Finance. I have received call from Bajaj Finance on July 24, 2011 and they have apologize the same and told me it was an internal error due to which my mobile no. has been mentioned. How come anybodys number be given by any FIs?. Further they assured me that my number [protected] will be deleted and i will not get any sms/calls regarding the PL. After forcing them they have send apologize mail also (I have copy of that mail and can be submitted if required. ).

Surprisingly on July 28, 2011 again i have received one sms from Bajaj Finance regarding ID and password for Login into my account. Its totally harassment to an individual. I would like to take stern action against the company. Request you to guide the procedure for taking action and filling Defamation case Bajaj Finance. Kindly suggest.

Regards,

Mohit Aggarwal
[protected]

Bajaj Finance Ltd — Harassment by Bajaj Finance Ltd

Dear Team,
I have raised the complaint from your site on july 17, 2011 about misconduct and harassment of Bajaj Finance. I have received call from Bajaj Finance on July 24, 2011 and they have apologize the same and told me it was an internal error due to which my mobile no. has been mentioned. How come anybodys number be given by any FIs?. Further they assured me that my number [protected] will be deleted and i will not get any sms/calls regarding the PL. After forcing them they have send apologize mail also (I have copy of that mail and can be submitted if required. ).

Surprisingly on July 28, 2011 again i have received one sms from Bajaj Finance regarding ID and password for Login into my account. Its totally harassment to an individual. I would like to take stern action against the company. Request you to guide the procedure for taking action and filling Defamation case Bajaj Finance. Kindly suggest.

Regards,

Mohit Aggarwal
[protected]


PREVIOUS COMPLAINT SENT VIA THIS SITE.

[protected]@yahoo.com on Jul 17, 2011



Fraud SMS from Bajaj Finance CD Personal Loan
Dear Team,

I have received one sms from Bajaj Finserv that my CD peronsal loan has been approved vide Reference No. SF3196991 dated June 30, 2011 on my mobile no.[protected]. Surprisingly i have not requested any Loan and not given any papers to anybody. On July 1, 2011 i have immediately mailed to Bajaj Finance customer care email ID [protected]@bajajfinserv.in and raised the complaint. I have got the Service Request No. 1843781 with acknowledge of my mail. On July 4, 2011 i have got a message from bajaj customer care that i have to mail exact contect of sms received. I have mailed the complete details on July 5, 2011 via email " "Dear Customer Congratulations Your Finance request SF 3196991 for CD personal Loan has been approved by bajaj Finserv lending. T.C. apply ". After that i have not received any communciation from them. On July 7, 2011 again i have received one message from Bajaj Finance to visit branch or call at[protected] for NEW PERSONAL LOAN related queries. Surprisingly customer care team of Bajaj dont understand the simple english, i have raised a complaint regarding fraud sms and not ask for details of new personal loans. Again i have send a mail on July 10, 2011 and July 14, 2011 but i have not received any solution just acknowledgement mails as a formality.

Would request you to please escalte the matter as i have received that fraud sms on Jun 30, 2011 and since then i am following up with Bajaj Finance to enquire and update the status of sms send by their customer care. But till today i.e. July 17, 2011 nothing has happend. Bajaj company claims about service and having emai id as wecare but for the last 17 days they have not been able to locate the sms and revert to the customer. My compliant has not been resolved how come a customer get the sms for sanctioning of any kind of loan if he has not applied for or given any papers to anybody. Its a serious issue and need to resolved asap.

Please interevene.

Regards,

Mohit Aggarwal
[protected]
I have received SMS messages with exactly the same contents. I had received the first two messages as described by you in the post. Now I have received another one, stating, that the money has been collected etc etc...
I have written a complaint to them, but have not received any acknowledgement or any answer on it yet. Looks like they are a fraud company and do this to harass people.

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