Bajaj Finance Ltd — Cheated me

Address:

Lucknow, Uttar Pradesh

I have an account with bajaj finance. They have provide consumer durable loans for my LED TV. Account is : 4560CD00039714.

After some days of loan approval, customer care have called me, insisted and got my approval on getting an insurance policy: 456BAL00039715.

This all gone fine, but however, when my first check was denied from my bank stating "signature mismatch". I placed an online payment and it deducted some cheque failure charges; I went to their office to confirm that my next cheques will not fail, so I submitted another ECS mandate form.

However, they again called me next month that my cheque has failed and they insisted to collect the amount in person. I said I have already filled a mandate, so they said, it will take some time to reflect, and I could submit amount in cash. This time, I confirmed about if any charges they will need in this cash payment, they said no & said further that every month a representative will collect amount and it will not be a problem further.

Now, since then I use to provide amount to them in cash.

Now, its about 5 installments I have paid, and 3 remaining. Last month, in my payment, they did not deducted the amount for insurance policy (456BAL[protected]. I asked reason, they informed that policy is no longer provided and amount will be refunded to me. However, a representative who came to me for collection, himself confirmed that they may not return any amount in this case.

I got to know about the fraud this month actually, when they called me and asked for 1400 Rs for cheque-failure payment. I am really frustated now. I dont know what the hell this company doing with peoples.

If I was even been knowing this in advance (this too when I was already to them in 2nd month confirming that their will be not any charges for cheque failure as they are collecting amount in cash every month in person from me), I was rushing to them in 1/2 months and getting my ECS process working. Also, I offerred them to close the account in 2nd month only, so that to make rest of payment and no further transactions, but they denied for that too..


Is their anybody who can help me.

Bajaj finance is a curse.

Regards,

Prashant