[Resolved] Bajaj Finserv — EMI CARD NOT RECEIVED | |||
NAME PUNEET KAPOOR Mailing Address 188A, BLOCK-JG-III VIKAS PURI VIKAS PURI DELHI 110018 Customer ID 7855292 I am facing the same issues as you guys are facing, i had a loan from bajajfinserve where i had paid 199 for the EMI card, when i wrote to the team they asked me to show me the copy of the payment, i did the same and after that i received a mail stating that i will be getting the card within 15-20 days, but after the completion of this time period when i wrote to bajaj again they never replied me, now all what i am going to do is that if i will not be getting the response within next 10 days i will definitely take them to the court because for me its not the matter of 199 rupees its an matter of getting what you paid for. Its already been more then 4 months that i am trying to get a proper responce from Bajaj. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 7 Comments | |||
Comments
Dear Mr. Kapoor,
With reference to your post, we wish to inform you that we have processed refund for an amount of Rs. 199 paid against the EMI card fee as a service gesture. Please check your bank account for the credit within 2-3 working days.
In future we request you to write to us at [protected]@bajajfinserv.in
With regards,
weCare
Bajaj Finserv Lending
With reference to your post, we wish to inform you that we have processed refund for an amount of Rs. 199 paid against the EMI card fee as a service gesture. Please check your bank account for the credit within 2-3 working days.
In future we request you to write to us at [protected]@bajajfinserv.in
With regards,
weCare
Bajaj Finserv Lending
What do you mean by the term service gesture, that is my own money and you should had called it as a refund because there was a mistake from your side and still instead of giving me a resolution you are refunding me the money and that too after a long period of time, is it the class of service that you offer to your customers?
My name is Shwetha. H not yet received my EMI card
Below are my details..
Customer ID[protected].
Loan account no - 4000CD00448710.
I have cleared my loan account. The data shows that the EMI card was
Delivered and is in active status. I have not received the card. I have
Received the NOC for the same.I am very much interested to continue the services... Please provide me the EMI card and do the needful..
The finance executive has fooled me the day I bought the product from Croma store.
I had told him that the there would be ups and down with the salary and might get credited to my account after the standing instruction dates which might lead to my cheque bounce.
He told me that in that case I can call the customer care and change the standing instruction dates.
I called the customer care but then they were helpless and could not do anything. I kept following up the customer c are and also have sent a mail long back for which there was no reply.
Please check the customer care details wherein I have called and spoke to them after 2 to three months after getting my product.
I also told them that it will spoil my CBIL score.
Why are the finance agents providing wrong information while buying the products??
I had faced a lot of problems. I kept on paying the cash payment regularly..
I checked my loan details My CBIL score is also not reflecting.
Please update my CBIL score on bajaj finserve account and also please provide me the EMI card so that I can continue the services.
Customer ID[protected].
Loan account no - 4000CD00448710.
I have cleared my loan account. The data shows that the EMI card was
Delivered and is in active status. I have not received the card. I have
Received the NOC for the same.I am very much interested to continue the services... Please provide me the EMI card and do the needful..
The finance executive has fooled me the day I bought the product from Croma store.
I had told him that the there would be ups and down with the salary and might get credited to my account after the standing instruction dates which might lead to my cheque bounce.
He told me that in that case I can call the customer care and change the standing instruction dates.
I called the customer care but then they were helpless and could not do anything. I kept following up the customer c are and also have sent a mail long back for which there was no reply.
Please check the customer care details wherein I have called and spoke to them after 2 to three months after getting my product.
I also told them that it will spoil my CBIL score.
Why are the finance agents providing wrong information while buying the products??
I had faced a lot of problems. I kept on paying the cash payment regularly..
I checked my loan details My CBIL score is also not reflecting.
Please update my CBIL score on bajaj finserve account and also please provide me the EMI card so that I can continue the services.
I bought a LED Tv by the help of Bajaj finance serv. (loan a/c-410DDF[protected] . that time company offered us EMI Card...we accepted this offer. On january 16, 2015, company send me a text msg. "EMI card, You will receive within 7 working days." today, 10th may 2015, I dont't receive any EMI Card...
Dear Sir,
I have taken a loan from Bajaj finserv in Nov-14, which loan Account Number is as follows:-
Unique Loan Account Number. 4810CD06540710
Loan Disbursement Date 30-Nov-14
Till the date I have not received the EMI Card.
In reference I have many times write to bajaj but no any response has been made by bajaj team and still I am waiting for their response and my EMI Card.
Further I am again requesting to sent my EMI card so that I will be available with you.
I have taken a loan from Bajaj finserv in Nov-14, which loan Account Number is as follows:-
Unique Loan Account Number. 4810CD06540710
Loan Disbursement Date 30-Nov-14
Till the date I have not received the EMI Card.
In reference I have many times write to bajaj but no any response has been made by bajaj team and still I am waiting for their response and my EMI Card.
Further I am again requesting to sent my EMI card so that I will be available with you.
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At the outset, please accept our apologies for the inconvenience caused. We have already initiated the process of resolution of your query.
You shall hear from us in the next 48 hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject.
With regards,
weCare
Bajaj Finserv Lending