[Resolved]  Bajaj Finserv Lending — Fraud when taken WASHING MACHINE Loan

Address:

Lucknow, Uttar Pradesh

I am ANJANA CHANDRA from Lucknow. I purchased a samsung washing machine from HOME SOLUTIONS RETAIL INDIA LIMITED # HAZTARGANJ # LUCKNOW on[protected] through Bajaj Finserv Lending(as loan).
The amount of washing machine was rs.16785 As a Bajaj Finserv policy, they offered a 12 installments of 1399 rs.each at 0% interest, in which 4 installments in
advance and rest monthly. I paid 4 installments at that time(
` 5,596 rs.). Rest
`11192 rs. in 8 months of 1399rs.installment.

after buying machine 2 days later we get a call from Bajaj Finserv Lending(as loan) customer care representative.she told me that we our selling u a insurance policy of 2979 and you have to pay 373 rs in 8 month with machine loan EMI.

But Now the problem is as follows:

When i checked the status of my loan online by creating a customer account on Bajaj Finserv website. There is no insurance policy and one new loan against me occurred named as Balic Premium CD Loan of amount 2979rs and pay in 8 months as a installment of 373 Rs every month. SO that total installment is 2984rs.The first installment is already deducted from my account 373rs. when i M CALLING TO CUSTOMER CARE NO ONE IS RESPONDING US . THIS is a very fraud agency.


The loan details are as follows and attached some documents which clarifies the loan details.

Loan a/c Number:4560CD00041798

Another Loan Account Number(Balic Premium Cd Loan):456BAL00041808
Please look into this matter and resolve it.
AND my bajaj finserv lending ID is5984773.
please solve my problem fast i[censored] cant do it i will report to consumer forum against bajaj finserv lending


Regards
ANJANA CHANDRA
[protected]