[Resolved] Bajaj Pulsar 135 cc Bike — Selling Faulty Vehicle & Not replacing the faulty parts

rudra29

from Bongaigaon, Assam

Address:

West Tripura, Tripura

I have purchased a Bajaj Pulsar 135 LS from your authorized distributor (Priya Motors, Agartala) on 23rd of Jan,2010. But the vehicle is having numerous problems which are listed below. I have shown the vehicle to the authorized Bajaj service center but they are also unable to find any solution. So I request you to kindly advice me about the problems and substitute the possible faulty parts if needed.

1. The vehicle doesnot start in cold conditions. It has auto chock so starting should not be a problem as assured by Bajaj Representative. What happens is the vehicle starts and go to a high race condition and then switch off. I have to start it 9 - 10 times untill it becomes stable.

2. Gear shifting is very problematic. The gears are very hard.

3. Suspensions are worst.

After repetitive call to the customer care center and sending mails after mails to [protected]@bajajauto.co.in still there is no solution of the problems.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Dhundi Tammina

from Vadodara, Gujarat

Bajaj — Faulty Parts on a new bike

Hi,

I have bought a new pulsar 200 Dtsi in the month of August'2007 from Varun Bajaj in Vizag. The very next day I saw that the front tyre got deflated. I took it to Bajaj and they in turn asked me to contact MRF. I went to MRF and they told me that its OK and filled the air. On the third day, the battery was not working and the tyre got deflated again. Since this bike does not come with a kick rod, I had to push hard and start it. I took the bike to Varun again and they told me that the battery was not charged properly. They gave me some "Floating Battery" and asked me to come back after a day to collect mine. I did so, but this was an ongoing issue. I took the bike with the same complaints 7 times. They finished all the free servicing within 7 times. But never did they bother to change the battery and the tyre. Finally I was allowed to speak with an Engineer who told me that I met with an accident on this bike and the front wheel got damaged. I told him this was a problem on the second day I tool the bike but was blindly denied. They asked me to go to the Insurance and speak with them. When I asked them about the Battery, they told me that I have changed the new battery with some thing else. I told them that they were the one to give me that floating battery. They again denied the fact, however they gave me another floating battery this time and told me to use this as they can’t get me a new battery as my battery is replaced by something else. I was left with no choice as I couldn’t speak with any one who is responsible. I came out with the same battery two days back. Yesterday, it stopped working. I was in the middle of a high way and narrowly missed an accident but humiliated by drivers around me as I couldn’t get my bike off the middle of the busy road as I don’t even have a kick rod to start. I really don’t know whom I have to report all this. I know that Varun wouldn’t care if I get back to them. Please tell me what can be done.

Thanks and Regards,

Dhundi Tammina
Assistant Manager, HSBC

2nd Floor
Door # 1-88-9
Plot # 1, Sector # 4,
MVP Colony,
Visakhapatnam 530017
Phone [protected]

JAYA KARTHIKEYAN D

from Chennai, Tamil Nadu

Dear Sir,

Today i had bought new Bajaj Diccover135CC bike at 7.30 Pm.I am starting my travelling from the show room with that new bike.After 15 mins i stopped the bike and again i started but self Start is not working and neutral light was not blinking and horn also not working.This is my very worst experience from BAJAJ DISCOVER.With in 15 mins the total problems will be affected.Pls take care this issue with in 1 Day. I had paid Rs.68900 ready case.But i am not Satisfied. Pls take the action Immediately.

Engine Number:

JNGBPK11880

My Dealer:

MALINISRI MOTORS
NO.106, T.H.ROAD
NEW WASHERMENPET
CHENNAI-600 081
PH:25910091/92

My Contact Number:
[protected]

koolhart

from Puducherry, Puducherry

Even I'm having the same problem friend...I bought a new Bajaj 150 cc just recently...Same gear shifting problems and starting problems like u said...I too complained many times at the Bajaj Service Center, but they never rectified these problems...I dont know wat to do...

I feel like I could have bought Splendor or Passion Pro...at least a second hand bike...

gnyan61

I bought pulsar 135 LS on 23-Dec-2010. I also have the same problems as said -

1) Gear shifting is very hard sometimes does not work at all.

2) The vehicle does not start in cold condition inspite of having an auto chock, i have to accelerate while kicking and too hard kicking for it to start.

3) Pick up of the bike has dropped significantly, does not look like a pulsar at all.

4) The bike has become a very rough ride.

I get it serviced but within week the same problem continues.

shijin.sw

from Bengaluru, Karnataka

Hai Friend,

I have the same problem with my new pulsar 135 ls bike. the bike will not start at cold conditions, i have to make a kick start for 9 to 10 times. The foolish thing i did in my life is that i purchased this bike. what to do now, even hero bycycle suspension is better compared to pulsar 135 ls. It will start vibrating when it reach 45 to 50.
My opinion is that please dont purchase bajaj bikes, its really worst. I lost my money by purchasing this worst bike.