Bajaj Auto Complaints & Reviews

Dear Sir/Madam,
I have booked a bike on 11 Feb 10, Bajaj Discover (100 CC), with
Ganpati Auto, Baberpur, Shahdara & taken delivery on 12 Feb 10. The
first service of Bike was due between 500 to 750 Kms. On 21 Feb 10,
first service was done by Fair Deal Auto service, Patparganj, Shahdra.
On 22 Feb 10 in the morning, the engine of the new bike blocked. We
approached to the dealer and service centre but nobody is ready to
take responsibility of replacement of bike. Both the firms are saying
only repairing will be done but as we bought new bike in last 10 days
only, replacement should be done by the company. Why this type of big
fault appeared in the engine? After discussion with both the firm, I
compelled to take the bike after repaired the engine. Then I call on
Bajaj customer care and speak to Mr. Niranjan, Customer care officer.
He registered a complain against Fair Deal Auto service, Patparganj,
Shahdra as they are the authorized dealer of Bajaj for Ganapati Auto vide complaint no. 20222. Next day AGM of the said dealer call me and told me that bike
is ok and he closed the complained. He written in the reply that he
has seen the bike on that day but I did not go to him with or without
bike that day due to my busy schedule. I requested again to Bajaj customer care
officer and he has taken again my complain for higher authorities of
Bajaj on 25 Feb 10 but till now there is no action taken by the Bajaj
higher authorities. Even there is not a single call from them. It is my humble request to you to help me in replacing the bike with a new one from Bajaj auto at an early date.

Thanking You

regards



Jetender Ruhela

Dear Sir,

I had Purchased a 150 CC KS Bajaj Pulsar in Bangalore.I have noticed the Muffler is getting rusted and leaking at one particular circumference and it looks it is going to cut off at that Joint I spoken to Khiviraj Motors service people but they tell me this happens in most of the bikes and the company has stopped fitting this Defective Muffler. I have seen and spoken to people who have similar problems in thier bike also I am not able to understand a company like Bajaj with Pulsar being a huge success and has been a fore runner in 2 wheeler segment for a long time now, as a sub-standard piece of equipment fitted on Bajaj Pulsar


Details are as follows

Registration No : KA 03 ET 5078

Service Dealer Name :KHIVRAJ MOTORS (BANGALORE)

Date of Purchase : 24 Aug 2005

I bought a Bajaj Pulsar 200cc DTC Bike from Probiking Showrooms of the Co. on 14/07/2008 of Ebony black color. For six months the bike performed with no problem. But after that the Engine Oil of the Bike started leaking from the head of the engine. I complained about the same to the service centre workman at Kirti Nagar probiking service centre. They told me that leaking of engine oil was happening because of oil seal cut. and they repaired the oil seal. After two weeks the same leakage of engine oil occured and at next service they again repaired the oil seal. The same problem occured after another two weeks. and the problem was told to kirti nagar service centre but they again repaired the oil seal and did not enquire into the bike for the real problem. now again My bike having the same problem of engine oil leakage from the head of the engine. I am afarid if engine of the bike collapse. The warranty of the engine of bike is five years. I request higher authorities to plaease look into the matter and solve the problem.
Thanks
Ashwani Kumar sharma
[protected]

MY PROBLEM STARTED IN DEC 09 WITH LOW BATTERY INDICATION WHEN I START MY IGNITION, I WENT TO SWADESHI AUTO PVT. LTD
ON[protected] . THEY CHANGED MY STARTER RELAY AND SAID THAT PROBLEM OF LOW BATTERY WILL NOT COME AND METER WILL NOT SHOW THAT SIGN WHEN YOU TURN ON THE IGNITION BUT THE FACT IS MY PROBLEM INCREASED 1000 TIMES MORE, I VISITED THEM 3 IN 1 WEEK BUT THEY SAID EVERY THING IS OK BUT YESTERDAY [protected] I VISITED THEM AGAIN AND THEY ASKED ME THAT WIRING HAS TO BE CHANGED. SUDDENLY THEY FOUND SOME PROBLEM.

IT IS DUE TO THE CARELESS ATTITUDE , UNACCOUNTABILITY AND UNTRAINED MACHANICS THAT I HAD FACED SO MUCH TROUBLE THAT MY BIKE IS NOT IN PROPER RUNNING .

(This The Copy Of the mail that i have been sent to the Bajaj Company)

Respected Sir,

Me Bhavnagar (Gujarat) se Ashishbhai Prakashbhai Bosamia hu.
Mene Date 26/09/2009 ko bajaj Platina Bike (100 CC) Kush Automobiles, bhavnagar se purchase ki hai, (Regitation No. G.J.4.BA.1177) Uske bad muje bike me jo battry di jati hai wo purchase date ke 8 din bad me mili. Fir kuch 2 mahine bad battry me kharabi aa gai mene Kush Automobiles me complain ki. To muje bataya gaya ki apako so & so battry wale se certificate lana hoga ki battry kharab hai, me wah gaya to use bataya ki me certificate nahi de sakata, ye bat mene Kush Automobiles me batayi ki wo certificate dene se mana kar raha hai aur meri Kush Automobiles me kaha suni ho gai, bad me usne meri bike me se battry nikali aur bataya ki apa 20-25 din ke bad me ana me company se nai battry mangva dunga.
Aje Usa bat ko 1 mahina ho gaya hai magar muje meri battry nahi mili. Is liye mene Bajaj Company ke No.[protected] par Fon kiya aur marn bataya ki muje Upar likha hai wah kush automoblies se takalif hai ki meri bike ki battry muje 1 mahine se nahi mili. Ye bat meri apake respondaent Mr. Ajit Se hui aur unhone muje Complain No. Ref CR No. 20175 sms se bheja. Yah bat fon par hone ke bad Kush Automobiles se muje fon aya ki apne company me hamari complain Q ki , aur battry ki jemedari hamari nahi hai, Aur muje kaha ki apase jo ban padata hai wo karlo bajaj auto company mera kya bigad legi.
Sir mene company ko paisa deya hai to me company me fariyad nahi kar sakata.? Kush Automobiles ke fon ke bad mene apaki company ke No.[protected] par fir bat ki aur Mr. Sumeet the fon pe, unko mene yahi bata katayi ke mene company ko paisa deya hai to me company me fariyad nahi kar sakata ?
Apako yah mail isliye kar rahu ki respondaent se Uper ke officer ko yah pata chale ki yaha Bhavnagar (Gujarat) me Dealer Kush Automobiles apani mamani kar raha hai Aur Bajaj Auto ka nam kharab Ho raha Hai.
Ek Bat apse me janana chahata hu ki mene bajaj Platina Bike (100 CC) pruchase kake koi galati to nahi ki na ?

Yours Faithfully,
Ashishbhai Prakashbhai Bosamia
Mo. : [protected]

Dear Sir,
I am Sudheer from sultan puri delhi I have purchased a pulsar 150 cc bike from bagga link from budh vihar at 25/12/2008 and I am regularly getting done my bike`s services from you authorized dealers like spike and bajaj royal now after 2 years royal Bajaj peoples are asking me for engine work and they told me it’s a 8000/- rupees work they told me your bike is engine is not working properly and it needs to be change or it needs to be repaired as soon as possible because engine is consuming a lot of engine oil.
Sir please tell me I have taken this bike on finance peoples by ( Bajaj Finance) and I belong to a middle class family I earn 9000/- rupees per month how can I manage this expense and every day I come out of my home with a feat that my bike is having a problem and in mid way it can be stop at any time.
Sir will you please tell me one thing when I am getting my all the services from your peoples on regular basis after doing this all required things within 2 years this bike is asking for engine work it’s really a bad thing you should tell the peoples when they purchased your bikes that they should be ready for this kind of expenses after 2 years.
Sir kindly do the need full at the earliest.
Looking for your favorable reply.
Sudheer
[protected]

I am staying with Madurai – Sellur. I am purchasing in one Bajaj XCD 125 bike on 03.03.2008 along with Bajaj Auto Finance Loan No.[protected] in that mean time I settled with all installment in 15.02.2010. I required to my R.C book and related papers and my second key set of my bike in Bajaj Finance Madurai Office. There is call for 19.02.2010 collect the above particulars. I visit in Madurai Office they are hand over the document with out NOC one set of bike key. The bike key is not fit in my bike this is change. I required for your Madurai Branch Manager please rectify the problem he said “you comply our head office”. Any way please hand over the my bike’s second set key and rectify my problem

i had purchased a pulsar 220 , i had given the bike for 2nd servicing , they had returned the bike without pouring engine oil . without this knowledge i drove the bike another 20 kms.same incident happened to other custumers also. the name of these service dealer is sri vinayaka mobikes. their servcing very poor. they wont check anything , wont even clean properly.

sri vinayaka mobikes
survey no 180 , brigadier syeed road
tarbund , secundrabad - 500009

sir, I had a Bajaj Pulsar, black motorcycle No UP70 AU 7095 which was stolen on 30/07/09, regarding which I made a complaint at P.S. Najaf garh, Delhi, and a claim application vide claim No. MOT 01212179 but till date I have not received any information about my claim status of the my claim. please be kind enough to inform me about the status of my claim and also if the claim was considered as no claim reason of declareing so

Hello all,

I am Anand Malli from Vadodara,Gujarat. I am having Discover k70. I am very satisfied with the performance of the bike till date.


Currently I am facing very bad customer service experience from A.S. Motors (Chhani branch, Vadodara,India).

Recently few days before kick shaft of my bike (discover k70) broke. so I inquired about the parts & job required to fix up the problem.

Day[protected]
Parts were not available @ A.S. Motors Chhani branch but was available @ A.S. Motors Salatwada branch(in the same city). but they asked me to contact salatwada branch to get parts from other branch in place of co-ordinate by themselves & .

Day[protected]
@ the end of 2 days after continous phone calls & in person follow up, they received the part from other branch (in the same city). and told me that it will take 2 days to repair this problem, so we can release the bike on[protected] by evening. I request them to call me for exact problem & job required to perform & cost to perform all these.

Day[protected]
In the evening I got call from A.S.Motors Chhani branch that we can't deliver your bike as they have received many bikes for regular service, so they can't deliver my bike in time. they will take the job on Monday[protected] & deliver me the bike on Wednesday[protected]. I had to argue them for 30 min how can they just ignore the major job & give priority to regular service, though regular bike service were after me in the queue. Today they asked me to come over there (@ their service station) if I want to complain anything.

So what do they think, we are just free doing nothing whole day except making phone calls & follow up for parts & bike repairing.
every time I need to take leave & go to their service station personally for follow up & inquire about the parts & now they want me to come over there if I want to complain.

Still this is not the end. I need to wait till Wednesday[protected] to get my bike repaired. More than 1 week time to fix a single problem..

now I realize what kind of service Bajaj is providing. This kind of service stations creates very bad impression of entire brand.

I don't know how much effective this complaint is.

FYI: I am also doing complaint to customer service of Bajaj along with this.

BAFL NOC not recived
sir
I have purchased a Pulsar 150 dtsi from Barun Bajaj, Siripuram, Vishakapatnam, A.P. on Nov 08 through bajaj finance. The loan no. is[protected] and vehicle no is AP 31 AY 4099 and my all dues are cleared on Sep 09.From the last 4 months am contacting BAFL Pune and Vishakapatnam local branch (Pune to their phone no.[protected] for NOC. On 06/01/10 the customer care representative told me all dues are cleared, they are sending my NOC with in a week( request ID A0203234). The person took my residential address.But so far I have not received the NOC. Today I gave a call to locall BAFL office. Mr Rajsekhar told me that the NOC didn't reach to the office also. LAST 03 HOURS I am trying to connect the customer care representative at toll free no. But no body is picking up the phone.

I am very sorry to say you that, the amount of harrasemant I have experienced
regarding the NOC, is unbelivable. Now I am thinking to take the case to Consumer Court and claim for a compensation. If you can do the needful at the earlieast I will be thankful to you

Poulomi Mukherjee
Mobile [protected]

I want to purchase a Discover 100CC from Automotive Bajaj in Ex-Showroom price but they are not giving in that price. They people are saying that they can only give in on road price.

i have bought New Bajaj Pulsar 180 on Dated 14.11.2008, from Mahesh motors Nalagarh Dist Solan HP, and after 6 months its green neutral indicator near meter stopped working (It ramains glowing all the time in every gear). I faced lot of problems due to this.
I shown this to the dealer They changed the wiring but ,problem not solved , After this they given me dates to change the meter , But every time they excused, I visited that dealer about 15 times in two months but problem not solved.

Now the warranty is over Iam still facing the problem

What to do????????????????

Recently, i purchased a Bajaj pulsar 150 motorcycle in a Bajaj dealership outlet M/s Preeti Bajaj,salem,Tamil nadu. while on purchase the dealer has given quotation for Rs.69300/- but while on delivery,thedealer asked me to contact his sub dealerM/s Lotus agency,Mettur, salem{dt}, tamilnadu. when i contact there, they delivered vehicle after payment of nett cash Rs69300/- with M/s Preeti Bajaj,salem. they have given cash memo for Rs.58500/-and said remaining amount forRTO PURPOSE,bill will not be given for that amount.Then it took one month to register my vehicle. when i contact with RTO office,while registration,they gave bill for (tax RS5437/-+fees RS60/-+service charge Rs100/-+Roadsafety tax rs250/-total Rs5847/)-.Then for Insurance dealer has given bill for Rs1465/- For the remaining Rs3538/-amount the dealer says the amount is for documentation purpose&bill will not be given.Dealer using filthy languagesfor demanding bill&cheating

I HAVE PURCHASE PULSAR 180 DTSSI ON 05.12.2009 FROM BAJAJ AUTO AT RANCHI BAJAJ, JHARKHAND (CHASIS NO: MD2DHDJZZSCH079 AND ENGINE NO : DJGBSH24193)SHOW ROOM BUT AFTER SOME TIME (BEFORE FIRST SERVICING) I HAVE NOTICED THAT FRONT WHEEL AND REAR WHEEL BUBBLING AND DIS-BALANCE OF BIKE WHEN RIDING, I HAVE COMPLAINT TO SHOW ROOM, THEY SAY THAT, IT IS TYRE SETTING PROBLEM SO PLEASE GO TO MRF SERVICE CENTER, THEY SAY THAT IT IS NOT TYRE PROB IT IS FROM WHEEL DEFECT, AT FIRST SERVICING AND SECOND SERVICING THEY CAN'T, NOW THEY SAY THAT WE WILL CHANGE THE BOTH WHEEL, IF REQUIRED, OTHERWISE WE WILL REPAIRED IT, BUT I WANT TO REPLACE WITH NEW BIKE.PLEASE ADVISE ME.

I had purchased one Bajaj Pulsar from Baja auto finance on 26/10/2007 and paid the instalment amount Rs. 1929/ without fail ,on 30/09/2009 I have paid Rs.19290/- the rest amount of my loan amount and request to issue me the liquidated certificate and also return my rest cheque leaf but they denied to do that, instead of that they use the cheque leaf and debit my account as usual.When Ipaid the full amount of my loan (a/c No:[protected] to their representative Sri Bikash Ghosh vide his book no:75203 receipt NO:AF11630073 of Rs.19290/- on 30/09/2009 instead of that why they are not close my account and also debit the amount from my account. I don't understand , is it a finance company or cheatingbaj company.?Bajaj is a renouned Brand name in the World , why their service is so poor?
I shall be glad if you kindly return my rest cheque leaf and also issue me the liquidate certificate.

DIPEN DEY CHOWDHURY
27, SARADAMONI ROAD
ASHRAMPARA
P.O.SILIGURI
DIST :DARJEELING
PIN: 734001

one and half year ago i purchased pulasr 220 for 88 thousand and after 1 month it started giving me troubles like over heating in just 10 km at 40 kmph speed .shoker leaking,self start problem, braking problem etc etc......
now days its rim got any type of defect and due to that its rear tubeless tyre cannot hold air. From 2 days it is standing at my home...
still it is in guaranty period is their any way that i can claim bajaj for free repair or replace of whole tyre

I have purchased a bajaj XCD 135 motorbike from GAUTAM BAJAJ,New-Delhi on 09/04/2009 and on 08/11/2009 the tail-lamp found not working at the service centre i.e.at DEEWAN BAJAJ,K-70,Saidullajab,new-delhi.
From that day(08/11/2009) the service centre is giving the stupid statement that they have sent a request to the company but the part is not available,the customer care is good in talks only but still the problem is same as it was,the service engineer Mr.Chopra is also not interested to solve my problem.This is the situation when the bike is in Gaurantee Period.Customer Care calls done by me on 19/01/2010 and on 30/01/2010.
When there was dense fog in Delhi it becomes very difficult and also dangerous to drive the bike without tail-light but nobody is there to bother about the problem.I make the calls to deewan bajaj regularely to check the availability of tail-light.
CAN YOU HELP ME IN ANYWAY.
THANKS

complaint against Bajaj Service station
In Tenali varalakshmi bajaj service station not maintain sufficient workers .when ever we go there was busy .Every day we go to that station request them if you free plz service my byke.this is the present situation in tenali bajaj byke customers.

Respected sir/madam,

I (vikas puri) want to state that I bought a pulsar 220cc, registeration number, CH 01-AA-7434, from the probiking, secter 8 chandigarh on 02/12/09 on cash. I met with an accident on 26/12/09 when a car hit me from the right side. we had compromise that the owner of the car will pay the money. I submitted my bike at service center for the repair on 26th of December-09. From the same day, my bike is lying at service center as such , they have not even started repairing. Every time they people are making the excuse that they are short of parts and they will make the bike ready tomorrow, day after tomorrow and so on. I am continuously in touch with Mr. Chopra, manager in service centre,( Hind Motors, plot no.9, Industrial Area, Phase-1, Chandigarh. Contact no. [protected] ), But he always making with the same excuse of short of parts and they are waiting for the same.

Today I talk to Mr Kishore, Head of spare part department, Pune[protected]

According to him, The local branch have not placed the order of the required part yet, although he also told that they have only got the bulk order from local branch which is in huge quantity and he is not aware when the parts will reach there.

I just wanted to know one thing, If they people are not having the parts then why they people are selling bikes. Just because of their delay, the car owner refused to give money which was decided during compromise. I have visited local service centre around 15 times, just because of this my studies is getting effected because everyday I have to travel 25 kms to reach my college and instead of all I am also visiting the local branch continuously, but no benefit.

Its my request to you please take some action.

I will be highly thankful to you.