[Resolved]  Banking — Refused to follow direction of Rbi & UBI, Govt.Transaction Deptt. order by UBI, Bhatpara

Address:

West Bengal

From :Sri Alik Kr.Bhattacharjee
44, Bindubasini Road ,
P.O. Bhatpara
Dist. 24 Pgs.(North),
Pin. 743123, West Bengal
Ph.No[protected]/Mo.[protected]
E.mail : [protected]@yahoo.co.in
UBI,Bhatpara , SB ,A/c No.118739
To
The Joint Secretary,
Banking Division,
3rd.Floor,Jeevan Deep Buildings,
Parliament Street,
New Delhi-110001
Sub.: Negative motivation, vindictive attitude, harassment & denial of
Last 4 working days payment of Pension to the senior citizen
Pensioners at UBI, Bhatpara Branch.
Ref. ;i) RBI circular DGBA .GAD.No.H-7652/45.05.031/2008-09 dated
March 3,2009 ( Xerox Copy attached)
ii) United Bank Of India, Govt.Transaction Deptt. Letter No.
GT/Complaint/3879/[protected] dated March 28,2008
(Xerox copy attached)
iii) United Bank Of India, Customer Service Deptt. Letter No
CSD/Misc.195/07/4798/2008 dated October 31,2008 & letter
No.CSD/Misc.195/497/2008 dated April 26,2008.
(Xerox Copy attached)
iv) UBI, Central Pension Processing Centre, Email on July 29, 2011
By Sr. Manager Mr.B.K. Dutta—(Xerox Copy attached)
Sir,
With due honour I beg to lay before you the following facts for your kind intervention for justice so that Senior citizen pensioners are not treated as beggars by the PDA United Bank Of India ,Bhatpara Branch (Code 027) & by UBI CPPC:
1. In every month non staggering pensions is being paid for last four consecutive working days by UBI, Bhatpara as per above Ref. i) & ii).
2. Naturally, so many senior citizen Pensioners – Physically handicapped, aged over 80 years,artharitis patients,nuro patients, cardiac patients , widows etc. used to wait in the queue from the opening of the Bank to draw their pensions which is the only source of income in this hard market.
3. It is evident from the past history that whenever there is a change of the Branch Manager who tries to skip the above mention orders , refused to pay pension for last 4 working days ,and lame excuse is given , shifting his responsibilities to others shoulder, this month one hand written Notice is displayed in the Bank’s Notice Board that ‘ C.G. Pension will be disbursed within any one day of last 4 working days’--- Original order is twisted as per his whims and denied to maintain the statuesque.
4. Since July 2011 the irregularities and disorder has become order of the newly joined BM, this month Dec.11 is also not an exemption of this mismanagement till date i.e. till date(30th.upto 2PM ) no payment of pension is paid to me, the attitude of the bank management including CPPC is that pensioners are beggars and pension is paid from their pocket as it is their paternal property .

5. Every day aged pensioners come and wait in a long queue and after hole days toil
back home with empty hands due to the negative attitude, vindictive motivation
of the bank employees. I have given so many written representations to the CM,
Customer Care & CM, Govt. Transaction Deptt. They only assure to ensure but
of no use.
As such, you are requested to resolve the matter permanently so that Rbi & Order o[censored]BI, Govt.Transaction Deptt. is followed strictly to avoid harassment , mental tortured to the senior citizen pensioners.
Thanking you, Yours faithfully,

Dated: 31.12.2011 (ALIK KR> BHATTACHARJEE)

Enclosed Xerox Copy of:
1) Rbi. Circular
2) UBI, Letter Of Govt. trans. Deptt.
3) UBI,letter of Customer Care—2 nos.
4) Email o[censored]BI, Senior Manager- CPPC
Copy to:
1) The Chairman & Managing Director,[protected]For your Kind intervention pl.
United Bank Of India,
Head Office,
11, Hemanta Basu Sarani,
Kolkata-700001
2) The Chief Manager,[protected]------For immediate action pl.
United Bank Of India
Govt. Transaction Deptt.
Head Office,
11, Hemanta Basu Sarani,[protected]
Kolkata-700001
3) The Chief Manager,[protected] For immediate action pl.
United Bank Of India,
Head Office,
11, Hemanta Basu Sarani,
Kolkta-700001
4) Tripti Ghosh, [protected]-------For kind intervention Pl.
Director(PP),Deptt.Of Pension & Pensioners Welfare,
Room No.320,
Lok Nayak Bhavan Market,
New Delhi-110003


N.B. Attached: Circular of Rbi.

भारतीय िरज़वर् बैंक
________________RESERVE BANK OF INDIA_______________
www.rbi.org.in
RBI/2011-12/98 DGBA.GAD.No.H- 1/31.05.001/ 2011-12 July 1, 2011
All Agency Banks
Dear Sir/Madam
Master Circular- Disbursement of Pension by Agency Banks
Reserve Bank of India has been issuing various instructions relating to Payment of Government Pension by Agency Banks. These instructions were conveyed in our master circular RBI/ 2010-11/88 (Ref. DGBA.GAD.No.H- 2 /31.05.001/ 2010-11) dated July 1, 2010. We now enclose an updated master circular incorporating important instructions issued on the subject upto June 30, 2011. You may also access the circular on our website www.mastercirculars.rbi.org.in.
2. Please acknowledge receipt.
Yours faithfully,
(B. K. Mishra)
General Manager
Encl: As above
यह

Clause:
33. Scheme for payment of pension to Central Government / Civil/Defence / Railway /Telecom/Freedom Fighters/ State Governments Pensioners by Public Sector Banks-Staggering of pension payments by PSBs.
(Ref.DGBA.GAD.No.H - 7652/ 45.05.031/2008-09 dated March 3, 2009)
We have been receiving the large number of complaints from pensioners regarding non payments of pension in the last four working days of each month. Instead, pension is paid by the agency banks on the last working day of the month which causes much hardship to the pensioners and they have to wait in queue for a long time.
In this connection, we had reiterated the instructions contained in our earlier circular GA.NB.No.307/45.01.001/94-95 dated June 1, 1995 and advised all agency banks to spread over disbursal of pension during the period of last four working days of the month, except for the month of March, which will continue to be credited on or after the first working day of April.