Barclays Bank — Credit Card Transaction

Address:

Central Delhi, Delhi

Hi ,
This complain in regard with my current credit history.

I had a barclays platinum credit card around 2 years back . One day I lost my purse which carries all the credit cards that include HDFC,Standard Chartered and Barclays . I informed this to all the respective bank and local police station. I have a copy of F.I.R. and proof regarding mails.
In between these some one used my all the three credit cards and did fraud shoping for amount approx 70,000/- . They (Fraud) used barclays card for shopping of amount approx 23,000/- . I informed about this to bank via phone and mail. But they did not realise the situation and staretd calling me for the credit money. I treid my best to proof the fraud shopping but they did not agree and given my name in the credit bureau.
Due to this, I am not able to take any further credit with any of the bank in India. I am facing this issue since 1 year and very disappointed. I am a liable customer of those banks from where I am availing the bank services. This can be proven by enquiring the banks.
I, therefore want to lauge a coplaint against the barclays bank for giving wrong information in the credit bureau (CIBIL). I look forward to hear from your side.
With Regards,
Mihir Sharanam