[Resolved] Barclays Credit Card — Not Receiving the e statement
This is to inform you that I Kushal Madhogaria is holding a credit card from Batrclays bank with no. [protected]. I am nor receiving my E statement from last 3 months. With the repeated request from last 3 month over the phone to your customer care still I have not received if. Every time they say we are taking a request and it would be delivered to my mail account in the next 4 working days, but till date I haven’t received it yet. Lastly I thought that there could be a problem with my email account so I changed my email id also through your customer care. But the story remained the same. Again today in the morning I called up your customer care and again they said that the e statement had been delivered to my new mail id on 23rd of nov at around 4.52p, but still when checked my mail account I did not received. Then when I asked them the reason why I am not getting the statement then they again gave me the request no i.e CAS 2748498.
Now this is becoming a big problem for me as I need to submit it to my office for some official purpose. This type of services makes the individual credit card holders not to clear outstanding as we also need to claim the amount by showing the statement of our credit card from our company.
Therefore I request you to send me the e statement at the earliest. My new mail id which is updated in your account is [protected]@gmail.com
Kindly do me this needful at the earliest.
Complaint marked as Resolved Aug 14, 2020