Barclays Credit Card — harassment of Credit Card

Address:

Mumbai Suburban, Maharashtra

Dear Sir,

I got a Credit card [protected] of Barclay Bank in 2007 without any verification call, i refused to accept that but courier person was not ready.
I moved pune after some time and swipe my card for 19332 Rs and paid 3000 Rs for the same..After a month i called Barclays and asked for outstanding amount and statement but they refused to give as my given information was not matching with database..i mailed them so many times (with DOB, mother's name, Pan Card) for asking my outstanding amount but got the same reply that data is not matching with database..,
When i applied Citibank Corporate Credit Card in may 2012, the application was rejected as per my CIBIL Score. I inquired in CIBIL that my Score is only 638. Because in Barclays Account they put my status " WRITTEN OFF" and outstanding amount is 31853 is due. And they put my friend's cell number in their database and because of that they were not ready to give my statement and outstanding amount.

Now i have to pay outstanding amount of 31853 Rs (16332 Rs of principal and 15521 Rs as a interest & Late Payment)..to clear CIBIL history as i wont be able to take any loan further..

Dear Sir, please let know that is it right way to give Credit Card without verification call and put wrong cell number in their database and not giving statement on mail if cell number only not matching with database and rest all (name, pan card, mother's name, dob) thing matching....And applying interest and late payment as a double amount when mistake is as per them.

Sir please help me in this matter and try to solve my problem.

Regards,
Shivam Tiwari
Mobile: [protected]
Credit Card: [protected]