[Resolved] Barclays Credit Cards — Mental Harassment | |
The following complaint was made on 25/03/2009 to Barclays & matter is still pending because they have not shorted it out. Dear Sir/Madam, I am holding you banks times card no.[protected]. On 23/01/09 I recd. a call from telephone no.[protected] at around 3.22p.m and the person calling said he is calling from Barclaycard and my card will be ungraded to platinum card with extra feature & high credit limit and he told that he is transferring call to ICICI Lombard & I have to show interest in their policy so that Barclaycard will get an transaction, in the mean time Barclay will block my card & nothing will be debited to my card and he first transferred the call to his seniors Mr. Deepak and to his boss Mr. Rajesh & to his boss Mr. Joy all of them were saying same thing that nothing to worry not a single pane will be debited to my card account. (Just for your reference the person from Barclay & lady from ICICI Lombard were calling from same no. i.e[protected]. But when I received my card statement in the month of March’09 I wall shocked to see that my credit card account is showing Debit account and I registered complaint in your Gurgaon Customer service no.[protected] with a complaint no. 1208965 for cancellation of policy which I never wanted. On23/03/2009 I recd. a SMS from Barclay that ”Dear Customer your insurance complaint could not be attended as you could not be contacted for resolution.” Whereas I mobile is 24hours open & twice or thrice I recd. call from[protected] regarding cancellation of policy I always said that I am not interested in this policy and I don’t want if at any cost. From the above facts you will also come to know that Barclays & ICICI Lombard has cheated me, if this matter will not be sorted out immediately I will send my Barclay card cut into four pcs. And will take this matter to consumer court. Thanks & Regards, Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 8 Comments | |
Comments
Barclay Credit Card — Mental harassment
Dear Sir,I am using Barclay card for past one year. This month unfortunately i couldnt pay the money on time, same day they called me & i informed them that i am not in a position to pay my dues this month because currently i am jobless so i will my dues next month with fine. Inspite of giving this information they again called me for about 20 times a day this is giving me a mental pressure. Kindly take necessary action.
Yours Faithfully
Mohanasundaram.V.M
I have been recieving calls from similar no. but nobody talks to me. I mean they just give me a ring or two and disconnect. To find out who the caller is, I searched google and got this post on this no. Now i am scared that if i may face similar issues. I will keep you posted on this. In the mean time you too please keep writing what happened in your case.
Same case happened to me also. I have call to costumer care for complaint but there is no information give nto me regarding to offer as mentioned above. The first call recived at my end was on 25 or 26 apr and till date there is no update from person Mr Samir / Mr Vivek / one lady but she do not agree to declare her name. The coplaint no provide from Barclay is CAS133649.
HOPE THAT BARCLAY WILL TAKE NECESSORY ACTION.
HOPE THAT BARCLAY WILL TAKE NECESSORY ACTION.
till date no update received from barclay
I got the call from same number and they are not talking with me simply says hello and disconnect the call it happened more than 5 times.
Its a hell to talk with barclay card customer care.
Its a hell to talk with barclay card customer care.
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BARCLAY CRIDT CARD — repeatedly harassment
Head Service Governance- Retail Banking & cards (India),Barclays Bank PLC, Retail Banking Division,
601/603, Ceejay House, Shivsagar Estate,
Dr.Annie Besant Road, Worli,
Mumbai- 400018
Dear Sir / Madam,
This has reference to my card no [protected] and my complaints
to you on 30th June & 9th July 2008 and your reply dtd. 30th June 2008.
So far there has been no response to my grievence from your end.
However, I am being repeatedly harassed by your people for the payment of the bill even though I have made it very clear that the payment in full would be effected upon redressal of my complaint. On an average I am recieving 15 calls per day from your call centre people regarding clearing of the bill. This has become a total nuisance to me. There is a mistake in the billing amounting to more than Rs.7500.00 which I have brought to your notice and instead of rectifying this or adressing this issue you have resorted to gimmicks and harassment in the guise of recovery.
Please be asuured that I will make the payment only upon satisfactory redressal of my grievance. I reserve my rights under law to take appropriate action if you continue to harass me further.
May I hope to get a favourable action from you?
Regards,
Anand M.
[protected]