[Resolved] Beetel Mobile — FAULTY MOBILE HANDSET | |||
Resp. sir, I have purchased Beetel Mobile combo from Homeshop18.Model no.GD218 and GD418. on 14 Jan,2012 order no.[protected]. both mobiles are in warranty period.Both mobile are dual sim mobile. but sometimes later in GD218 Beetel Mobile got faulty.it shows NO SERVICE even two sim cards inserted in it.I contact to Homeshop18 customer care as well as beetel customer care.they give me service center address once in Distt. Sangrur and once in Distt Patiala.I goes to take this mobile in Sangrur centre.they tell me this service centre is not working for Beetel it is closed.Today I goes to take this mobile to Patiala Service centre they also tell me the same story.they tell me the company service is so poor.so we are not received your mobile for repair it. Sir I am waste my precocious time and money.I am working a private company's job so I have two days loss of my salary and traveling allowance.Sir today i again call beetel customer care.he gives me more service centre's city names which are approx. 200-700 Km distance from my hometown.Sir i don't know what can i do?Plz help me sir.... Kamal Kant-[protected],[protected]. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Complaint no[protected] Faulty Mobile Handset GD218 and GD418.
Monday, 10 December, 2012 3:30 PM
From:
"Kamalkant Kukreja" <kamalkant.[protected]@yahoo.in>
View contact details
To:
feedback.[protected]@network18online.com
sir i want the solution for both handset which i have purchased from you.
--- On Mon, 10/12/12, Kamalkant Kukreja <kamalkant.[protected]@yahoo.in> wrote:
From: Kamalkant Kukreja <kamalkant.[protected]@yahoo.in>
Subject: Fw: RE: Faulty Mobile Handset
To: customer.[protected]@beetel.in
Date: Monday, 10 December, 2012, 3:11 PM
sir my 2nd beetel handset GD418 also got faulty.its bluetooth doen't works.From my purchased i have 1st time use its bluetooth to share some pictures bcoz this handset use my father i have gift it to my father.bcoz my beetel gd218 got faulty so i use it from some days. Sir what we do ? there is no reply for my handset from your company. as your e-mail to me you have given me a e-mail id of your senior mr. Gajender.But i have no response from him.Sir what is the service for Customer?
--- On Tue, 4/12/12, Kamalkant Kukreja <kamalkant.[protected]@yahoo.in> wrote:
From: Kamalkant Kukreja <kamalkant.[protected]@yahoo.in>
Subject: Fw: RE: Faulty Mobile Handset
To: customer.[protected]@beetel.in
Date: Tuesday, 4 December, 2012, 2:30 PM
Resp. sir,
Plz reply me on which date my mobile will be repaired or changed and plz give me my Faulty Mobile Handset's complaint no. for further solution.I am facing many problems for my mobile because in this phone some of my important no's feed in it which are not saved in my SIM CARD.Plz give me quick solution for this.
--- On Sat, 1/12/12, Customer Care/Beetel <Customer.[protected]@beetel.in> wrote:
From: Customer Care/Beetel <Customer.[protected]@beetel.in>
Subject: RE: Faulty Mobile Handset
To: "Kamalkant Kukreja" <kamalkant.[protected]@yahoo.in>
Date: Saturday, 1 December, 2012, 4:09 AM
Dear Mr. Kamal,
Greetings from Beetel,
This is with reference to your Query regarding Mobile.
Resolution:
We deeply regret and apologize for the inconvenience that you have to face, This is to inform you that we are forwarding your request to our concerned department they will get back to you.
We solicit your continued patronage to our services . We appreciate your views, comments & suggestions . Please feel free to contact us for any further assistance.
Regards,
Customer Care-Beetel
Helpdesk No :[protected]
Working Hours : 10:00 AM to 07:00 PM (Monday to Saturday)
Email id : customer.[protected]@beetel.in
Website : www.beetel.in
From: Kamalkant Kukreja [kamalkant.[protected]@yahoo.in]
Sent: Wednesday, November 28, 2012 9:13 PM
To: Customer Care/Beetel
Subject: Faulty Mobile Handset
Resp. sir,
I have purchased Beetel Mobile combo from Homeshop18.Model no.GD218 and GD418. on 14 Jan,2012 order no.[protected]. both mobiles are in warranty period.Both mobile are dual sim mobile. but sometimes later in GD218 Beetel Mobile got faulty.it shows NO SERVICE even two sim cards inserted in it.I contact to Homeshop18 customer care as well as beetel customer care.they give me service center address once in Distt. Sangrur and once in Distt Patiala.I goes to take this mobile in Sangrur centre.they tell me this service centre is not working for Beetel it is closed.Today I goes to take this mobile to Patiala Service centre they also tell me the same story.they tell me the company service is so poor.so we are not received your mobile for repair it. Sir I am waste my precocious time and money.I am working a private company's job so I have two days loss of my salary and traveling allowance.Sir today i again call beetel customer care.he gives me more service centre's city names which are approx. 200-700 Km distance from my hometown.Sir i don't know what can i do? Plz help me sir....
Regards:-
Kamal Kant,[protected]
Monday, 10 December, 2012 3:30 PM
From:
"Kamalkant Kukreja" <kamalkant.[protected]@yahoo.in>
View contact details
To:
feedback.[protected]@network18online.com
sir i want the solution for both handset which i have purchased from you.
--- On Mon, 10/12/12, Kamalkant Kukreja <kamalkant.[protected]@yahoo.in> wrote:
From: Kamalkant Kukreja <kamalkant.[protected]@yahoo.in>
Subject: Fw: RE: Faulty Mobile Handset
To: customer.[protected]@beetel.in
Date: Monday, 10 December, 2012, 3:11 PM
sir my 2nd beetel handset GD418 also got faulty.its bluetooth doen't works.From my purchased i have 1st time use its bluetooth to share some pictures bcoz this handset use my father i have gift it to my father.bcoz my beetel gd218 got faulty so i use it from some days. Sir what we do ? there is no reply for my handset from your company. as your e-mail to me you have given me a e-mail id of your senior mr. Gajender.But i have no response from him.Sir what is the service for Customer?
--- On Tue, 4/12/12, Kamalkant Kukreja <kamalkant.[protected]@yahoo.in> wrote:
From: Kamalkant Kukreja <kamalkant.[protected]@yahoo.in>
Subject: Fw: RE: Faulty Mobile Handset
To: customer.[protected]@beetel.in
Date: Tuesday, 4 December, 2012, 2:30 PM
Resp. sir,
Plz reply me on which date my mobile will be repaired or changed and plz give me my Faulty Mobile Handset's complaint no. for further solution.I am facing many problems for my mobile because in this phone some of my important no's feed in it which are not saved in my SIM CARD.Plz give me quick solution for this.
--- On Sat, 1/12/12, Customer Care/Beetel <Customer.[protected]@beetel.in> wrote:
From: Customer Care/Beetel <Customer.[protected]@beetel.in>
Subject: RE: Faulty Mobile Handset
To: "Kamalkant Kukreja" <kamalkant.[protected]@yahoo.in>
Date: Saturday, 1 December, 2012, 4:09 AM
Dear Mr. Kamal,
Greetings from Beetel,
This is with reference to your Query regarding Mobile.
Resolution:
We deeply regret and apologize for the inconvenience that you have to face, This is to inform you that we are forwarding your request to our concerned department they will get back to you.
We solicit your continued patronage to our services . We appreciate your views, comments & suggestions . Please feel free to contact us for any further assistance.
Regards,
Customer Care-Beetel
Helpdesk No :[protected]
Working Hours : 10:00 AM to 07:00 PM (Monday to Saturday)
Email id : customer.[protected]@beetel.in
Website : www.beetel.in
From: Kamalkant Kukreja [kamalkant.[protected]@yahoo.in]
Sent: Wednesday, November 28, 2012 9:13 PM
To: Customer Care/Beetel
Subject: Faulty Mobile Handset
Resp. sir,
I have purchased Beetel Mobile combo from Homeshop18.Model no.GD218 and GD418. on 14 Jan,2012 order no.[protected]. both mobiles are in warranty period.Both mobile are dual sim mobile. but sometimes later in GD218 Beetel Mobile got faulty.it shows NO SERVICE even two sim cards inserted in it.I contact to Homeshop18 customer care as well as beetel customer care.they give me service center address once in Distt. Sangrur and once in Distt Patiala.I goes to take this mobile in Sangrur centre.they tell me this service centre is not working for Beetel it is closed.Today I goes to take this mobile to Patiala Service centre they also tell me the same story.they tell me the company service is so poor.so we are not received your mobile for repair it. Sir I am waste my precocious time and money.I am working a private company's job so I have two days loss of my salary and traveling allowance.Sir today i again call beetel customer care.he gives me more service centre's city names which are approx. 200-700 Km distance from my hometown.Sir i don't know what can i do? Plz help me sir....
Regards:-
Kamal Kant,[protected]
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I have purchased Beetel Mobile combo from Homeshop18.Model no.GD218 and GD418. on 14 Jan, 2012 order no.[protected]. both mobiles are in warranty period.Both mobile are dual sim mobile. but sometimes later in GD218 Beetel Mobile got faulty.it shows NO SERVICE even two sim cards inserted in it.I contact to Homeshop18 customer care as well as beetel customer care.they give me service center address once in Distt. Sangrur and once in Distt Patiala.I goes to take this mobile in Sangrur centre.they tell me this service centre is not working for Beetel it is closed.Today I goes to take this mobile to Patiala Service centre they also tell me the same story.they tell me the company service is so poor.so we are not received your mobile for repair it. Sir I am waste my precocious time and money.I am working a private company's job so I have two days loss of my salary and traveling allowance.Sir today i again call beetel customer care.he gives me more service centre's city names which are approx. 200-700 Km distance from my hometown.Sir i don't know what can i do?Plz help me sir...
Kamal Kant-[protected], [protected].