[Resolved]  Bharat Booking Holidays — poor service

Address:Kullu, Himachal Pradesh

Ya You r exactly right we went on a package for dehi-shimla-manali package we didnt recieve facilities which were told to us.second day it was stated about 5-6 places in delhi but they send a worst vehicle which took seven hours to reach agra.only we were able to see agra that too tajmahal.The next day he gave a worst room in shimla which it was near lift an irritating hotel which was on the top floor where there is one lift to go to the first floor and the next lift to go to the second floor.then we need to climb 3 floors by steps.and it will be like a mountain.that too you need to pay 15 rs up and down for climbing in lift for the first floor and luggage extra.the next day we went to manali and we spent two days.none of the package person met us and the driver got 20000 thousand from us through phone conversation.last day is at delhi.so we started to delhi we all settled in the cab at the last moment there came 2 person that they should settle all the amount in manali itself and as there were heavy snowfall there were heavy traffic.so the vehicle started but they didnt allow us to go.so we two left from the cab as he told that he will drop us to the vehicle where it left.And we didnt have cash as we planned to do credit card payment.as we left there was no power supply.he made us to wait for 2 hours were the vehicle went 5 kms.at last all the amount was settled and the last day the rooms should be booked in delhi as mentioned in package.as all the amount got settled we were scared whether he will give rooms for us.he promised that he will give rooms.atlast the payment was made and he told there is no vehicle to drop. as the manali is full of snow none of the vehicle were ready to take us.he is such a fraud guy he never took us so we walked for about 5 kms.then we went to delhi the next day and he told that he cant give us rooms.there was two people involved in this drama one fraud name is vikas and another fraud name is Aman Mishra they both are such a culprits.they both planned to get money from us for the rooms without informing the owner.there was no response at all.this vikas will tell amen is not agreeying and this amen will tell vikas is not agreeying.then we got the owner number then we talked to him directly and got the rooms as mentioned in the package.there was no drop to the airport as mentioned in package as well. So guys please dont believe this two poisonous guys be aware of vikas and Aman Mishra.do not book packages beleiving them it will be hell for you as none of the facilities will be provided as mentioned.
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Aug 13, 2020
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I Navneet Mundhra who has taken a honeymoon package from Bharat Booking for 6n and 7 d for manali and shimla, would like to bring to ur notice that all d facilities provided to me was excellent.every person associated with d trip was very kind and humble.food and hotel provided to me was very good.i did not came across any difficulty while i was on trip.a special thanks to miss tanya who has organised this lovely trip to me and has answered to all my query with so much ease and patience.
God bless you all
Thanking You

Navneet Mundhra
Thanks Bharat Booking Holidays for your making up my trip. Specially the field staff and service staff.Good service throughout the tour and nice touch with us throughout tour.next time i will plan for Leh and meet u back with my friends.

Manish

hi
bharat booking holiday pvt ltd manali ye company ford karti hey cusmer key shath ham ney march mey bookinh ki thi miss Ashi jo compny mey hey hamri booking 21 per ki thi
1) hamey jo hotel batai gai thi who hamey jab ham manali phuchey to hamey nhi mili aur hamri hotel chang kardi
2) koi gide nhi deya gaya hamri 4 day ki trip ke 1st 2 day ham logo ko kuch sight sign nhi kiya gaya jo hamney dekhy who hamrey driver ya ham khud ney pata lagey key gumey
3) hamra brekfast & dinner includ tha first 2 day ham ney jo dinner milla who just like hum koi jeail mey khana kha rhaey ho wesha tha
4)hamney 1st day say complne ki thi compny staff 01) Ashi 2) jon 3) sunil 4) jatin & Jitendra all r working bhrat booking holiday pvt ltd kisney hamey reply nhi diya
5) hamreri bath hu mr sunil & jon sey kei 3rd day who hamey rotnag pass jana hey hey ham sabhi log morning 6 clock redy they jis mey 24 per mey 2 to 10 kids ko bhi morning 4 clock ko redy kar diya tha jab morning mey mr. sunil ko phomn kiya to koi boltey hey aaj nhi ho shakta & jon to sab chey acha staff member ki 17 call kiy they mager koi reply nhi fir ham log ney manali ki local SHO(police sts) mey hamney jakey bat ki right to informiton di tab jakey hamey mr.sunil & jitndrea ney reply di

Ager kisiko pyarsey saza deney ho to pls Advice A book a barat booking holiday pvt ltd.

vatsal patrel
[protected]
I planned to visit to Shimla & Manali for my honeymoon in the month of Feb. The experience I had with Bharat Booking was absolutely bad. I was not provided the best services. I had to call them several times to provide me the honeymoon packages like Cakes, Bed Decoration and Candle Light dinner.etc, but unfortunately I didn't get some services even after calling them several times, I also visited there manali office but they promised me that they will provide me the services in shimla but that didn't happened.I hate there service to the core and I would recommend you to check for some other local travel agencies where you travel. If you ever wish to book the package with them then you would end up by wasting your holidays by calling them. They trick you by giving you some number and then they don't pick up the phone and when they do they would tell you, "Hey, that's the wrong department, kindly call so and so number to get your services" and you get frustrated getting so many new numbers each time you dial them and at the end you would let that go. The room which I booked in Hotel was changed to some normal room and the private car which they gave me as a part of package was unforgettable. The car was awesome but the driver I had with me was so irritating, he didn't allow us to listen to music nor he allowed us to spend some time in local sight seeing, it was damn horrible. The driver was threatening us that he would leave if we don't come on time. So many things to tell but believe me if you ever planned to book anything with them just things twice before you do.
Hi All

It is very disappointment moment when I am writing. I have never been on any tour with such pathetic service I have ever received. I will must say if anyone want to spoil the tour then definitely make the booking with Bharat Booking.

Want to highlight the name of Rahul who say himself Service Manager and committing lots of thing on behalf of company but failing every time to facilitate. This commitment customer understand by Company not by individual and this will be worst feedback for company. If someone at this level not thinking of the company.

You don't believe they can change your hotel from luxury to third class hotel. This is how they are promising for lowest price. When you ask for refund they will not pick your phone and its quite not possible to go to there head office for few thousand bugs.

I have good Amount that can be refunded because most of the facility is not provided but no one is picking my phone.

Beware they can make your trip pathetic. So before booking go through all the channels for your best service.

May I request you to take any action for this so other people can beware of such fraud.
I have booked a 3 nights/4 days honeymoon package for Feb. 2015 in Hotel HK Internationals, Manali through Bharat Booking Holidays. Before booking the package I looked for the reviews of HK Internationals on TripAdviser and some other sites but I coudn't find any review...and these bad reviews about Bharat Booking Holidays made me doubtful to book this package but they convinced me that the HK International is their own luxury property and these bad reviews are posted by their competitors...I was doubt full regarding the rooms that whether i'll get the same rooms as shown on the website...so they have assured me about the room and the services that they have offered me in the package.

Here all of he reviews posted are after the trip but I'm posting it before the trip as here Bharat Booking Holidays is claiming that these complaints are fake... so I'll be posting the final review after the trip that are they actually fake or not with my INVOICE NUMBER...

I pray these complaints must be fake and I get a memorable honeymoon trip through Bharat Booking Holidays... my trip is starting on 21st Feb. 2015.

Devashish
Delhi

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    +91 90 2231 0030
    +91 90 2225 1031
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    2nd Floor, Govind Market, The Mall, Manali, Tamil Nadu, India - 175131
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