Bharti Airtel Limited — Internet not working

Bharti Airtel Limited — Internet not working

M mkcshivani from Delhi, Delhi

We are having an Account No.15353488, fixed line No.[protected], Our Airtel Broadband connection including phone line is not working since Aug 27, 2013 and not yet receive any update on what exactly is actual feedback. Customer support not able to provide us the proper feedback but just a number of Engineer and try to connect with Senior Person which he was not able to, they don't have any update about our complaint. Engineer told me that internal wires need to be change which comes thru pillar but we don't have permission yet from our seniors. This is office internet line and it becomes really difficult now to work without internet and a phone line. So it is requested to keep this matter on priority and resolve this issue. Was this information helpful? No (0) Yes (0)

2 Comments	Share
Submit Close

Related Airtel reviews

View all 54508 Airtel Reviews

Comments

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Namaste (mkcshivani),

This is to inform you that your concern listed on 30 August 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Namaste (mkcshivani),

This is with reference to your post dated 30 August. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33