[Resolved]  Big Bazaar, Ameerpet / Koryo (Model Kec 181n) — KORYO ELECTRIC RICE COOKER

Address:

Hyderabad, Andhra Pradesh

Replace the product or refund the amount
BIG BAZAAR, AMEERPET/ KORYO (Model KEC 181N)
AUTOMATIC ELECTRIC rice COOKER WITH TWO YEARS WARRANTY

I booked in advance a load of furniture, electronic and electric items and kitchen ware from BIG BAZAAR, Ameerpet on 30/10/2010 for my new establishment. I paid for things on[protected] and took physical delivery of things on 4th December 2010.
The above cited product KORYO electric Cooker failed to cook rice on the very first attempt and when contacted BIG BAZAAR, Ameerpet, they advised me to take the product to KORYO service centre situated in Mahaveer Chambers, West Marredpally.
One fine morning, I took the product to the service centre and the relative mechanic came to service centre at 2 pm and found wrong with lid mechanism and after doing some thing, he informed that it would be ok and asked to take it back.
After coming home, I tried once again to cook rice but invain. This time the rice was cooked but burnt. I informed the Service centre to send its’ mechanic. They asked me to bring the cooker to the centre again.
Having paid high price for the product and spent Rs.187/- for auto for taking the cooker after first trial of cooking, I decided not waste further money on this.
So, I request BIG BAZAAR, Ameerpet to refund the amount or replace the product forthwith.
DIVYA
Ameerpet,Hyd.
Cell No. [protected]