[Resolved]  Big Bazaar — SABSE SASTA SABSE GHATIA

Dear,
Even after repeated reminders I have still not received any revert for my querry.
Such negligence on your part pains me alot. If this is the way a reputed concern behaves with the customers then I feel the same would be the case with a majority of the clients. Gone are the days when the focus of any business was sales. In this cut throat competetive market where lot of retail outlets are fighting over a large piece of market share, the service provided by you is poor.So my shopping experience with Big Bazaar is now turning from bad to worse.
Firstly the shoe that I purchased was damaged within 2 days of the purchase. And at your end the salesman replied that it was a heavily discounted product and would not be exchanged. Also i was informed that the same was displayed. But i would like to inform you that firstly i did not see any such signboard in the store neither I was infromed about the same. This speaks volumes about your untrained staff and lack of administration in the store where the required information is not only displayed but the staff is not equiped to handle customer grievances.
Does heavily discounted product means that it will not be exchanged once we move out of the store that the product will not be exchanged under any circumstances. There can be instances when the customer buys a product and hw comes to know that the product is damaged when he reaches home. Secondly for your kind information the retail sector susutains itself and profits are genereated on thin margins and volumes. So each item purchased form your store necessarily is discounted.That does not imply that the defected product would not be replaced with an excuse as lame as given by your salesman.
Also I would like to inform you that in a town like Panipat which is small, a bad word of mouth publicity will earn a bad name for your store and effect your sales adversley. I am of the opinioin that such an act of mishandling of a client is unethical and against a prudent bussiness practice. I am also working in service sector and I understand and acknowledge customer satisfaction and customer delight. So I request to handle my complaint and reply me at the earliest. If not I will be forced to take a legal action and also report the same to local and national press.
Looking forward for your cooperation.
Regards
Vinod Dutt Sharma
[protected]




[protected] Original message[protected]
From:Vinodduttsharma< [protected]@in.com >
Date: 24 Jun 09 20:58:59
Subject: 1st Reminder (SABSE SASTA BUT NOT BADIYA)
To: "support" ;"sharewithusnorth"


Dear Team

Waiting for revert...


regards

vinod dutt

[protected]




[protected] Original message[protected]
From:Vinodduttsharma< [protected]@in.com >
Date: 19 Jun 09 19:20:02
Subject: Re:FW: Customer Feedback (SABSE SASTA BUT NOT BADIYA)
To: "sharewithusnorth"


Hi Dear

This is shamful activity that is done by me. Actually i believe in that BIG BAZAR is having consecrate goodwill in market. Can you persuasion that Your footwear has broken within two days. Moreover when i went to Big Bazar for discuss the matter your customer officer demeanour is very boorish. Just tell me the mail id of Mr. Kishore Biyani. I aspire to dispensation the matter with him.

I incumbency you will do grievance procedure for me.

Regards

Vinod Dutt

[protected]









[protected] Original message[protected]
From:sharewithusnorth< [protected]@pantaloon.com >
Date: 18 Jun 09 14:38:26
Subject: FW: Customer Feedback Ref N 1494
To:


Dear Mr Sharma,

Greetings from Pantaloon Retail India Ltd. !!

At the very outset, we would like to thank you for your interest in Big Bazaar & appreciate your zeal and awareness regarding the rights of a customer.

We have been trying hard to sell quality products on affordable prices as well as extend extremely good service to our esteemed customers. At the same time, we extend no warranty/Guarantee on certain items which are sold on heavy discount. We keep our customers informed by displaying proper signages in that section as well through our sales staffs.

However, we sincerely apologize for the inconvenience, if any, caused to you and at the same time, we assure you that as we keep customer¢¢â€š¬¢â€ž¢s concerns on priority, we shall endeavor to continue with the same in the future and take all care and precautions to ensure that any inconvenience should not be caused to our valued customer.

Thanking you once again,
Sincerely,
Team Share With Us - North


From: [protected]@in.com
To: Share With Us
Cc: Vinod Philip
Sent: 16.06.09 19:22
Subject: Customer Feedback


Customer Feedback


Name : Vinod Dutt
Phone No. : [protected]
Email ID : [protected]@in.com
Comment / Feedback : Dear Sir, I have purchased a footwear from Big Bazar Panipat mittal Mega Mall on dated 06/06/2009 through my debit card. After Passing of just 2 days i am shocked when my footwear got break. i have logged a complaint to big bazar official but they do not logged my complaint and not giving me any replacement/repair/ satifactiory answer. it is very shockable a new footwear purchased from a reputed oragnisation have been break after passing of just 2 days. Request to concern authorites to repalce me footwear or get back my money other wise i will go for a legal procdure also compensation for harassment Regards Vinod Dutt mobile no [protected]



[protected][protected][protected][protected]
Brighten up this festive season with Gift Voucher for Corporate Gifting.
Introducing Big Bazaar, Pantaloons & CENTRAL Gift Vouchers.
Ideal gift for your Employees, Clients, Customers & others who matter to you the most. Vouchers are available in convenient denominations of Rs. 100, Rs. 250, Rs. 500 & Rs.1000.
For more information write to kunal.[protected]@pantaloon.com


[protected][protected][protected][protected]
Disclaimer: This message may contain privileged and confidential information and is solely for the use of intended recipient. The views expressed in this email are those of the sender and not Future Group's. The recipient should check this email and attachments for the presence of viruses. Future Group accepts no liability for any damage caused by any virus transmitted by this email. Future Group may monitor and record all emails.




Dear sharewithusnorth ! Get Yourself a cool, short @in.com Email ID now!


Move to folder Inbox personal jobs office misc cv mbapersonal Group mails Add New Folder More Actions Mark as Unread Mark as Read Mark as Spam Organise Mail
« Prev | 1 of 95 | Next » Move to folder personal jobs office misc cv mbapersonal Group mails Add New Folder More Actions Mark as Unread Mark as Read Mark as Spam Organise Mail
« Prev | 3 of 32 | Next »Fw: Fwd:1st Reminder (SABSE SASTA BUT NOT BADIYA) 03 July 09 16:31:01 Print

Rohit Gupta <gupta.[protected]@idbi.co.in> More Mails from this user

To : "Vinodduttsharma" <[protected]@in.com>



----- Original Message -----
From: Rohit Gupta
To: Vinodduttsharma
Sent: Friday, July 03, 2009 4:23 PM
Subject: Re: Fwd:1st Reminder (SABSE SASTA BUT NOT BADIYA)


Dear,

Even after repeated reminders I have still not received any revert for my querry.
Such negligence on your part pains me alot. If this is the way a reputed concern behaves with the customers then I feel the same would be the case with a majority of the clients. Gone are the days when the focus of any business was sales. In this cut throat competetive market where lot of retail outlets are fighting over a large piece of market share, the service provided by you is poor.So my shopping experience with Big Bazaar is now turning from bad to worse.

Firstly the shoe that I purchased was damaged within 2 days of the purchase. And at your end the salesman replied that it was a heavily discounted product and would not be exchanged. Also i was informed that the same was displayed. But i would like to inform you that firstly i did not see any such signboard in the store neither I was infromed about the same. This speaks volumes about your untrained staff and lack of administration in the store where the required information is not only displayed but the staff is not equiped to handle customer grievances.

Does heavily discounted product means that it will not be exchanged once we move out of the store that the product will not be exchanged under any circumstances. There can be instances when the customer buys a product and hw comes to know that the product is damaged when he reaches home. Secondly for your kind information the retail sector susutains itself and profits are genereated on thin margins and volumes. So each item purchased form your store necessarily is discounted.That does not imply that the defected product would not be replaced with an excuse as lame as given by your salesman.

Also I would like to inform you that in a town like Panipat which is small, a bad word of mouth publicity will earn a bad name for your store and effect your sales adversley. I am of the opinioin that such an act of mishandling of a client is unethical and against a prudent bussiness practice. I am also working in service sector and I understand and acknowledge customer satisfaction and customer delight. So I request to handle my complaint and reply me at the earliest. If not I will be forced to take a legal action and also report the same to local and national press.

Looking forward for your cooperation.

Regards
Vinod
----- Original Message -----
From: Vinodduttsharma
To: karan.[protected]@idbi.co.in
Cc: gupta.[protected]@idbi.co.in
Sent: Friday, July 03, 2009 3:53 PM
Subject: Fwd:1st Reminder (SABSE SASTA BUT NOT BADIYA)



fyi


[protected] Original message[protected]
From:Vinodduttsharma< [protected]@in.com >
Date: 24 Jun 09 20:58:59
Subject: 1st Reminder (SABSE SASTA BUT NOT BADIYA)
To: "support" ;"sharewithusnorth"


Dear Team

Waiting for revert...


regards

vinod dutt

[protected]




[protected] Original message[protected]
From:Vinodduttsharma< [protected]@in.com >
Date: 19 Jun 09 19:20:02
Subject: Re:FW: Customer Feedback (SABSE SASTA BUT NOT BADIYA)
To: "sharewithusnorth"


Hi Dear

This is shamful activity that is done by me. Actually i believe in that BIG BAZAR is having consecrate goodwill in market. Can you persuasion that Your footwear has broken within two days. Moreover when i went to Big Bazar for discuss the matter your customer officer demeanour is very boorish. Just tell me the mail id of Mr. Kishore Biyani. I aspire to dispensation the matter with him.

I incumbency you will do grievance procedure for me.

Regards

Vinod Dutt

[protected]









[protected] Original message[protected]
From:sharewithusnorth< [protected]@pantaloon.com >
Date: 18 Jun 09 14:38:26
Subject: FW: Customer Feedback Ref N 1494
To:


Dear Mr Sharma,

Greetings from Pantaloon Retail India Ltd. !!

At the very outset, we would like to thank you for your interest in Big Bazaar & appreciate your zeal and awareness regarding the rights of a customer.

We have been trying hard to sell quality products on affordable prices as well as extend extremely good service to our esteemed customers. At the same time, we extend no warranty/Guarantee on certain items which are sold on heavy discount. We keep our customers informed by displaying proper signages in that section as well through our sales staffs.

However, we sincerely apologize for the inconvenience, if any, caused to you and at the same time, we assure you that as we keep customer¢¢â€š¬¢â€ž¢s concerns on priority, we shall endeavor to continue with the same in the future and take all care and precautions to ensure that any inconvenience should not be caused to our valued customer.

Thanking you once again,
Sincerely,
Team Share With Us - North


From: [protected]@in.com
To: Share With Us
Cc: Vinod Philip
Sent: 16.06.09 19:22
Subject: Customer Feedback


Customer Feedback


Name : Vinod Dutt
Phone No. : [protected]
Email ID : [protected]@in.com
Comment / Feedback : Dear Sir, I have purchased a footwear from Big Bazar Panipat mittal Mega Mall on dated 06/06/2009 through my debit card. After Passing of just 2 days i am shocked when my footwear got break. i have logged a complaint to big bazar official but they do not logged my complaint and not giving me any replacement/repair/ satifactiory answer. it is very shockable a new footwear purchased from a reputed oragnisation have been break after passing of just 2 days. Request to concern authorites to repalce me footwear or get back my money other wise i will go for a legal procdure also compensation for harassment Regards Vinod Dutt mobile no [protected]



[protected][protected][protected][protected]
Brighten up this festive season with Gift Voucher for Corporate Gifting.
Introducing Big Bazaar, Pantaloons & CENTRAL Gift Vouchers.
Ideal gift for your Employees, Clients, Customers & others who matter to you the most. Vouchers are available in convenient denominations of Rs. 100, Rs. 250, Rs. 500 & Rs.1000.
For more information write to kunal.[protected]@pantaloon.com


[protected][protected][protected][protected]
Disclaimer: This message may contain privileged and confidential information and is solely for the use of intended recipient. The views expressed in this email are those of the sender and not Future Group's. The recipient should check this email and attachments for the presence of viruses. Future Group accepts no liability for any damage caused by any virus transmitted by this email. Future Group may monitor and record all emails.




Dear sharewithusnorth ! Get Yourself a cool, short @in.com Email ID now!


Move to folder personal jobs office misc cv mbapersonal Group mails Add New Folder More Actions Mark as Unread Mark as Read Mark as Spam Organise Mail
« Prev 3 of 32 | Next » Move to folder Inbox personal jobs office misc cv mbapersonal Group mails Add New Folder More Actions Mark as Unread Mark as Read Mark as Spam Organise Mail
« Prev | 6 of 94 | Next »1st Reminder (SABSE SASTA BUT NOT BADIYA) 24 Jun 09 20:58:59 Print

"support" <[protected]@legalhelpindia.com> ;"sharewithusnorth" <[protected]@pantaloon.com> Linked Messages


To : "support" <[protected]@legalhelpindia.com> ;"sharewithusnorth" <[protected]@pantaloon.com>

Dear Team

Waiting for revert...


regards

vinod dutt

[protected]




[protected] Original message[protected]
From:Vinodduttsharma< [protected]@in.com >
Date: 19 Jun 09 19:20:02
Subject: Re:FW: Customer Feedback (SABSE SASTA BUT NOT BADIYA)
To: "sharewithusnorth"


Hi Dear

This is shamful activity that is done by me. Actually i believe in that BIG BAZAR is having consecrate goodwill in market. Can you persuasion that Your footwear has broken within two days. Moreover when i went to Big Bazar for discuss the matter your customer officer demeanour is very boorish. Just tell me the mail id of Mr. Kishore Biyani. I aspire to dispensation the matter with him.

I incumbency you will do grievance procedure for me.

Regards

Vinod Dutt

[protected]









[protected] Original message[protected]
From:sharewithusnorth< [protected]@pantaloon.com >
Date: 18 Jun 09 14:38:26
Subject: FW: Customer Feedback Ref N 1494
To:


Dear Mr Sharma,

Greetings from Pantaloon Retail India Ltd. !!

At the very outset, we would like to thank you for your interest in Big Bazaar & appreciate your zeal and awareness regarding the rights of a customer.

We have been trying hard to sell quality products on affordable prices as well as extend extremely good service to our esteemed customers. At the same time, we extend no warranty/Guarantee on certain items which are sold on heavy discount. We keep our customers informed by displaying proper signages in that section as well through our sales staffs.

However, we sincerely apologize for the inconvenience, if any, caused to you and at the same time, we assure you that as we keep customer¢â‚¬â„¢s concerns on priority, we shall endeavor to continue with the same in the future and take all care and precautions to ensure that any inconvenience should not be caused to our valued customer.

Thanking you once again,
Sincerely,
Team Share With Us - North


From: [protected]@in.com
To: Share With Us
Cc: Vinod Philip
Sent: 16.06.09 19:22
Subject: Customer Feedback


Customer Feedback


Name : Vinod Dutt
Phone No. : [protected]
Email ID : [protected]@in.com
Comment / Feedback : Dear Sir, I have purchased a footwear from Big Bazar Panipat mittal Mega Mall on dated 06/06/2009 through my debit card. After Passing of just 2 days i am shocked when my footwear got break. i have logged a complaint to big bazar official but they do not logged my complaint and not giving me any replacement/repair/ satifactiory answer. it is very shockable a new footwear purchased from a reputed oragnisation have been break after passing of just 2 days. Request to concern authorites to repalce me footwear or get back my money other wise i will go for a legal procdure also compensation for harassment Regards Vinod Dutt mobile no [protected]



[protected][protected][protected][protected]
Brighten up this festive season with Gift Voucher for Corporate Gifting.
Introducing Big Bazaar, Pantaloons & CENTRAL Gift Vouchers.
Ideal gift for your Employees, Clients, Customers & others who matter to you the most. Vouchers are available in convenient denominations of Rs. 100, Rs. 250, Rs. 500 & Rs.1000.
For more information write to kunal.[protected]@pantaloon.com


[protected][protected][protected][protected]
Disclaimer: This message may contain privileged and confidential information and is solely for the use of intended recipient. The views expressed in this email are those of the sender and not Future Group's. The recipient should check this email and attachments for the presence of viruses. Future Group accepts no liability for any damage caused by any virus transmitted by this email. Future Group may monitor and record all emails.




Dear sharewithusnorth ! Get Yourself a cool, short @in.com Email ID now!


Move to folder Inbox personal jobs office misc cv mbapersonal Group mails Add New Folder More Actions Mark as Unread Mark as Read Mark as Spam Organise Mail
« Prev 6 of 94 | Next »
Move to folder personal jobs office misc cv mbapersonal Group mails Add New Folder More Actions Mark as Unread Mark as Read Mark as Spam Organise Mail
« Prev | 1 of 32 | Next »Mail delivery failed: returning message to sender 03 July 09 22:41:23 Print

Mail Delivery System <[protected]@vea.hostsplash.com> More Mails from this user

To : prvs=428a07bed=[protected]@in.com

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

[protected]@legalhelpindia.com
mailbox is full: retry timeout exceeded


Dear, Even after repeated reminders I have still not received any revert for my querry. Such negligence on your part pains me alot. If this is the way a reputed concern behaves with the customers then I feel the same would be the case with a majority of the clients. Gone are the days when the focus of any business was sales. In this cut throat competetive market where lot of retail outlets are fighting over a large piece of market share, the service provided by you is poor.So my shopping experience with Big Bazaar is now turning from bad to worse.Firstly the shoe that I purchased was damaged within 2 days of the purchase. And at your end the salesman replied that it was a heavily discounted product and would not be exchanged. Also i was informed that the same was displayed. But i would like to inform you that firstly i did not see any such signboard in the store neither I was infromed about the same. This speaks volumes about your untrained staff and lack of administration in
the store where the required information is not only displayed but the staff is not equiped to handle customer grievances.Does heavily discounted product means that it will not be exchanged once we move out of the store that the product will not be exchanged under any circumstances. There can be instances when the customer buys a product and how comes to know that the product is damaged when he reaches home. Secondly for your kind information the retail sector susutains itself and profits are genereated on thin margins and volumes. So each item purchased form your store necessarily is discounted.That does not imply that the defected product would not be replaced with an excuse as lame as given by your salesman.Also I would like to inform you that in a town like Panipat which is small, a bad word of mouth publicity will earn a bad name for your store and effect your sales adversley. I am of the opinioin that such an act of mishandling of a client is unethical and against a p
rudent bussiness practice. I am also working in service sector and I understand and acknowledge customer satisfaction and customer delight. So I request to handle my complaint and reply me at the earliest. If not I will be forced to take a legal action and also report the same to local and national press.Looking forward for your cooperation. Regards Vinod Dutt Sharma [protected] Original message From:Vinodduttsharma< [protected]@in.com >Date: 24 Jun 09 20:58:59Subject: 1st Reminder (SABSE SASTA BUT NOT BADIYA) To: "support" ;"sharewithusnorth" Dear Team Waiting for revert...regards vinod dutt [protected] Original message From:Vinodduttsharma< [protected]@in.com >Date: 19 Jun 09 19:20:02Subject: Re:FW: Customer Feedback (SABSE SASTA BUT NOT BADIYA) To: "sharewithusnorth"Hi DearThis is shamful activity that is done by me. Actually i believe in that BIG BAZAR is having consecrate goodwill in market. Can you persuasion that Your footwear has broken within two days. Moreo
ver when i went to Big Bazar for discuss the matter your customer officer demeanour is very boorish. Just tell me the mail id of Mr. Kishore Biyani. I aspire to dispensation the matter with him. I incumbency you will do grievance procedure for me. Regards Vinod Dutt [protected] Original message From:sharewithusnorth< [protected]@pantaloon.com >Date: 18 Jun 09 14:38:26Subject: FW: Customer Feedback Ref N 1494To:Dear Mr Sharma, Greetings from Pantaloon Retail India Ltd. !! At the very outset, we would like to thank you for your interest in Big Bazaar & appreciate your zeal and awareness regarding the rights of a customer. We have been trying hard to sell quality products on affordable prices as well as extend extremely good service to our esteemed customers. At the same time, we extend no warranty/Guarantee on certain items which are sold on heavy discount. We keep our customers informed by displaying proper signages in that section as well through our sales staffs. Howeve
r, we sincerely apologize for the inconvenience, if any, caused to you and at the same time, we assure you that as we keep customer¢¢¢â‚¬Å¡¬¢¢&aci...⇄ concerns on priority, we shall endeavor to continue with the same in the future and take all care and precautions to ensure that any inconvenience should not be caused to our valued customer. Thanking you once again, Sincerely, Team Share With Us North From: [protected]@in.com To: Share With UsCc: Vinod PhilipSent: 16.06.09 19:22 Subject: Customer Feedback Customer FeedbackName:Vinod DuttPhone No.:[protected]Email ID:[protected]@in.comComment / Feedback:Dear Sir, I have purchased a footwear from Big Bazar Panipat mittal Mega Mall on dated 06/06/2009 through my debit card. After Passing of just 2 days i am shocked when my footwear got break. i have logged a complaint to big bazar official but they do not logged my complaint and not giving me any replacement/repair/ satifactiory answer. it is very shockab
le a new footwear purchased from a reputed oragnisation have been break after passing of just 2 days. Request to concern authorites to repalce me footwear or get back my money other wise i will go for a legal procdure also compensation for harassment Regards Vinod Dutt mobile no [protected]Brighten up this festive season with Gift Voucher for Corporate Gifting.Introducing Big Bazaar, Pantaloons & CENTRAL Gift Vouchers.Ideal gift for your Employees, Clients, Customers & others who matter to you the most. Vouchers are available in convenient denominations of Rs. 100, Rs. 250, Rs. 500 & Rs.1000.For more information write to kunal.[protected]@pantaloon.comDisclaimer: This message may contain privileged and confidential information and is solely for the use of intended recipient. The views expressed in this email are those of the sender and not Future Group's. The recipient should check this email and attachments for the presence of viruses. Future Group accepts no liability for any dam
age caused by any virus transmitted by this email. Future Group may monitor and record all emails. Dear sharewithusnorth ! Get Yourself a cool, short @in.com Email ID now!


Dear,
Even after repeated reminders I have still not received any revert for my querry.
Such negligence on your part pains me alot. If this is the way a reputed concern behaves with the customers then I feel the same would be the case with a majority of the clients. Gone are the days when the focus of any business was sales. In this cut throat competetive market where lot of retail outlets are fighting over a large piece of market share, the service provided by you is poor.So my shopping experience with Big Bazaar is now turning from bad to worse.
Firstly the shoe that I purchased was damaged within 2 days of the purchase. And at your end the salesman replied that it was a heavily discounted product and would not be exchanged. Also i was informed that the same was displayed. But i would like to inform you that firstly i did not see any such signboard in the store neither I was infromed about the same. This speaks volumes about your untrained staff and lack of administration in the store where the required information is not only displayed but the staff is not equiped to handle customer grievances.
Does heavily discounted product means that it will not be exchanged once we move out of the store that the product will not be exchanged under any circumstances. There can be instances when the customer buys a product and how comes to know that the product is damaged when he reaches home. Secondly for your kind information the retail sector susutains itself and profits are genereated on thin margins and volumes. So each item purchased form your store necessarily is discounted.That does not imply that the defected product would not be replaced with an excuse as lame as given by your salesman.
Also I would like to inform you that in a town like Panipat which is small, a bad word of mouth publicity will earn a bad name for your store and effect your sales adversley. I am of the opinioin that such an act of mishandling of a client is unethical and against a prudent bussiness practice. I am also working in service sector and I understand and acknowledge customer satisfaction and customer delight. So I request to handle my complaint and reply me at the earliest. If not I will be forced to take a legal action and also report the same to local and national press.
Looking forward for your cooperation.
Regards
Vinod Dutt Sharma
[protected]



[protected] Original message[protected]
From:Vinodduttsharma< [protected]@in.com >
Date: 24 Jun 09 20:58:59
Subject: 1st Reminder (SABSE SASTA BUT NOT BADIYA)
To: "support" ;"sharewithusnorth"


Dear Team

Waiting for revert...


regards

vinod dutt

[protected]




[protected] Original message[protected]
From:Vinodduttsharma< [protected]@in.com >
Date: 19 Jun 09 19:20:02
Subject: Re:FW: Customer Feedback (SABSE SASTA BUT NOT BADIYA)
To: "sharewithusnorth"


Hi Dear

This is shamful activity that is done by me. Actually i believe in that BIG BAZAR is having consecrate goodwill in market. Can you persuasion that Your footwear has broken within two days. Moreover when i went to Big Bazar for discuss the matter your customer officer demeanour is very boorish. Just tell me the mail id of Mr. Kishore Biyani. I aspire to dispensation the matter with him.

I incumbency you will do grievance procedure for me.

Regards

Vinod Dutt

[protected]









[protected] Original message[protected]
From:sharewithusnorth< [protected]@pantaloon.com >
Date: 18 Jun 09 14:38:26
Subject: FW: Customer Feedback Ref N 1494
To:


Dear Mr Sharma,

Greetings from Pantaloon Retail India Ltd. !!

At the very outset, we would like to thank you for your interest in Big Bazaar & appreciate your zeal and awareness regarding the rights of a customer.

We have been trying hard to sell quality products on affordable prices as well as extend extremely good service to our esteemed customers. At the same time, we extend no warranty/Guarantee on certain items which are sold on heavy discount. We keep our customers informed by displaying proper signages in that section as well through our sales staffs.

However, we sincerely apologize for the inconvenience, if any, caused to you and at the same time, we assure you that as we keep customer¢¢¢â‚¬Å¡¬¢¢&aci...⇄ concerns on priority, we shall endeavor to continue with the same in the future and take all care and precautions to ensure that any inconvenience should not be caused to our valued customer.

Thanking you once again,
Sincerely,
Team Share With Us - North


From: [protected]@in.com
To: Share With Us
Cc: Vinod Philip
Sent: 16.06.09 19:22
Subject: Customer Feedback


Customer Feedback


Name : Vinod Dutt
Phone No. : [protected]
Email ID : [protected]@in.com
Comment / Feedback : Dear Sir, I have purchased a footwear from Big Bazar Panipat mittal Mega Mall on dated 06/06/2009 through my debit card. After Passing of just 2 days i am shocked when my footwear got break. i have logged a complaint to big bazar official but they do not logged my complaint and not giving me any replacement/repair/ satifactiory answer. it is very shockable a new footwear purchased from a reputed oragnisation have been break after passing of just 2 days. Request to concern authorites to repalce me footwear or get back my money other wise i will go for a legal procdure also compensation for harassment Regards Vinod Dutt mobile no [protected]



[protected][protected][protected][protected]
Brighten up this festive season with Gift Voucher for Corporate Gifting.
Introducing Big Bazaar, Pantaloons & CENTRAL Gift Vouchers.
Ideal gift for your Employees, Clients, Customers & others who matter to you the most. Vouchers are available in convenient denominations of Rs. 100, Rs. 250, Rs. 500 & Rs.1000.
For more information write to kunal.[protected]@pantaloon.com


[protected][protected][protected][protected]
Disclaimer: This message may contain privileged and confidential information and is solely for the use of intended recipient. The views expressed in this email are those of the sender and not Future Group's. The recipient should check this email and attachments for the presence of viruses. Future Group accepts no liability for any damage caused by any virus transmitted by this email. Future Group may monitor and record all emails.


Mail View : Basic View | Standard View