[Resolved]  Big Bazaar — Charging more at the time of purchase and displaying less

Address:Bathinda, Punjab

Big Bazar People are Cheating Aam Admi in Bathinda

I am very much disappointed and feel cheated when went to purchase some house hold items on[protected] at big bazar bathinda. I purchased one dinner set of LA OPALA (35 PCS) after 1:30 hr. search. It was not only conveyed to me that it will cost for Rs 1599/- instead of 2035/- but also displayed at the counter in printed hoardings at two places.(Snap attached)
They charged me for the same one dinner set of LA OPALA (35 PCS) @ Rs 1760 (bill snap attached).They were asked many times and even accounts manager was called and even after showing him the snap/photo of the display chit and physical verification of the counter but they were adamant and charged full amount i. e. Rs 1760/-. I was in hurry and have go to some marriage for gifting the same to the newly wed couple so have no other option but to purchase the same as per their terms.
they claim that this is the lapse on the part of concern sale boy but i think he has not ordered the printing of hoardings and vouchers for displaying the rates.
its up to the owner or in charge who is manipulating the things as per his satisfaction and market trends.
This is a matter of great cheating and to be dealt with strong actions but amm admi can write it to you because he has no time to waste as these practices are every where.
But this is a shame for such a big name in the market.
Small cheating are many like in one more item no.[protected] they claim 1 free with the purchase of one but they neither have given the extra nor deduct any amount.
All snaps and proofs are attached.
Issued in the public interest and beware from such practices.

Bill No. 0006696 dated[protected]:05 till no. 5 cashier name : baljit
ch. 271653 st. 4971

Kovid Sharma
Astt. Prof.
BFGI
+5 photos
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Kovid,

Greeting from Future Group. Hi, I am Priya. This is inform you that we have taken a note of your concern posted 24th October, 2012. And our team is eager to address it. However, due to unavailability of your contact details we are unable to get in touch with you. We would request you to write to us at [protected]@futuregroup.in along with your contact details and reference id 8557 and our team will get in touch with you.

Regards,
Priya
Future Group Care
Dear Kovid,

This is just a gentle reminder that we haven’t received any response from your end.

Regards,
Priya
Future Group Care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Big Bazaar / FutureBazaar / Future Retail / HomeTown
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    3868
    Pending
    0
    Resolved
    1795
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
    View all Big Bazaar / FutureBazaar / Future Retail / HomeTown contact information