Big Bazaar — from august 12 month 2011 my purchased television has screen and sound problem . | |||
From august 12 month 2011 my purchased television LED KORYO TV In the name of Praveenkumar.S.Kelur.Has screen and sound problem . I given a complaint after 2 months.Repair person come to my home and check the television and he removed a board of electronics circuit attached new board . But that board also not correct. so he attached that old board and said when new board will come i coming for repair. After that i am going to big bazaar and asking about this complaint they are tell it will come soon . after at the month of December 2011 the another board. But the television not work. after that i went to big Bazaar along with television Hubli and gave for repair and taken receipt and token number at month Jan 2012. i asked Big bazaar person he said that we doing replacement and giving you new television. Still now they are telling we are not giving you the guaranty for when they replacing the television. Was this information helpful? | |||
 3 Comments | |||
Comments
From august 12 month 2011 my purchased television LED KORYO TV In the name of Praveenkumar.S.Kelur.Has screen and sound problem . I given a complaint after 2 months.Repair person come to my home and check the television and he removed a board of electronics circuit attached new board . But that board also not correct. so he attached that old board and said when new board will come i coming for repair. After that i am going to big bazaar and asking about this complaint they are tell it will come soon . after at the month of December 2011 the another board. But the television not work. after that i went to big Bazaar along with television Hubli and gave for repair and taken receipt and token number at month Jan 2012. i asked Big bazaar person he said that we doing replacement and giving you new television. Still now they are telling we are not giving you the guaranty for when they replacing the television.
Reply
Dear Customer,
Hi, I am Priya from Future Group. I apologize for the inconvenience caused to you. I will take this up with the concerned teams and assist you in the resolution of your issues. We would require a few details like your contact number, details of the store where you purchased the TV from, the invoice details and the reference id 2474. An agent will get in touch with you over this.
Regards,
Priya,
Future Group Care
Hi, I am Priya from Future Group. I apologize for the inconvenience caused to you. I will take this up with the concerned teams and assist you in the resolution of your issues. We would require a few details like your contact number, details of the store where you purchased the TV from, the invoice details and the reference id 2474. An agent will get in touch with you over this.
Regards,
Priya,
Future Group Care
Dear Customer,
Just a reminder that we haven't received any response from your end.
Regards,
Priya,
Future Group Care
Just a reminder that we haven't received any response from your end.
Regards,
Priya,
Future Group Care
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