[Resolved]  Big Bazaar — No response on warranty items

Address:East Delhi, Delhi

We had buy double bed from big bazaar from EDM, anand vihar. he has committed 1 year warranty of the bed. after one month I have found one defect in to the bed and complaint to the customer care and to big bazaar sales persons. but nobody is ready to rectify my problem. Since 1 and half month i am trying to contact these persons but big bazaar never ready to response. it’s very worst condition for me. i will never by any items from big bazaar again and i will suggest to other to don't buy any thinks from big bazaar.

I have one more bad experience in big bazaar discounted items. One days i was visited to big bazaar and see that bumper discount buy one and get one free. I was very happy that if I had money at that time then i can by whole big bazaar by today but i am middle level person so I was taken a shopping cart and start to collect home items from the big bazaar. When I reached to the oil section i had taken one KG Mustard oil cane company of Fortune and get one kg free. Means by one and get one free. When i have seen on the price of oil then i have seen that 1 kg oil price was 130 Rs. I was surprise because on day before i was visited to reliance and buy i kg same brand with the price of 63 Rs. In big bazaar after discount i was buying with the price of 65 rs same thinks. I was shocked and I think ed that I know the price of this oil then i am able to calculate exact profit of the Big Bazaar discount. But on the other items i don't know the market price. I had leave the cart at the same place and leave big Bazaar and next day i was visited to reliance and by all the items without discount and save my money.


At last I want to say Big Bazaar is the very big Chor.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear customer,

Hi, I am Priya from Future Group. At the onset I apologize for the inconvenience caused to you. Request you to write to [protected]@futuregroup.in with the invoice number, your contact details and reference id 2857. We will investigate your issue and get back to with an update on the same.

Regards,
Priya
Future Group Care

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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