BIG FLIX — They Don t Provide the Service as Per Commitment

I have experienced lately there services has got deterioated .

They dont deliver in time and have no delivery schedule .Previously the used to deliver twice in a day .

Quality of DVDs which run more are full of scratches and dont run at all .

You write/ speak to them, they give cyclostyle answer .

They do not give the name of the senior staff with whom we can interact to solve the matter .

Thanks

T S Walia
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i am totally disagree with this complains i am member with big flix but i satisfied with the service and there staff specially kandivali west store mayur he is store associate very polite and helpful always help me to find movies and every day he looking energetic toward his work
I too agree with the complaint. I registered on Sep 16, 2011 and in last 3 days they haven't provided any discs. I reserve the disc and withing few hours they unreserved it. I have got snapshots and will file a formal complaint if they don't change their attitude.

They claim to deliver it at our door steps everyday but the start is pathetic. I will deactivate my subscription if they function like that.

Rohit Kumar Pandey

Membership Number: 19763245

Bangalore

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