| Address: | Hyderabad, Andhra Pradesh |
I have registered my membership in bigflix library located at AWHO colony near dimond point. I have visited the said library on[protected], with an intention to by a cd of new movie, but after entering the shop i,learnt that it is a library of DVD giving on rent, The shpkeeper soggested me to take membership in bigflix on payment of Rs.3500/- and he advised me that they will provide DVD with unlimited service.He also gave me AIR TICKET BOOKING REQUEST FORM FOR COUPLE. He suggested me that we will get free of cost of Air ticket for couple for one time travell.He told me that on Air bag is free on taking membership.But he requested me to take delivery of the bag next day as there is no stock.But on reading of theterms of Air ticket, i learnt that i have to submit the reqisition for booking along with a DD of Rs.2998/- and with necessary perticulars. But the shopkeeper supressed the fact of enclosing the DD.He has delivered me a DVD of VARUDU, which does't play due to scraches on DVD. On gibing the message they pickedup by delivering the DVD of Darling movie but it is also does't play. I send several messages to Big flix to pickup and and deliver new cd but no response tlill today.So it is clear case of deficit in service and cheating the customers.So i have decided to submit this complent for necessary action and damages.
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