[Resolved]  BIG TV — settop box problem

Sir
I Sri Saumendra Kumar Sahu at- Padmapur (near papu dhaba) po - Jashipur, Dist - Mayurbhanj, Orissa-757034. I beg to state that I purched a Big Tv DTH service from Taj Communication, Jashipur bearing set top box no -SHYSTC00519752 & Smart card No[protected] on 16.10.2008. My instalation Date is 14.12.2008. I recharged Rs1000.00 on 19.12.2008. But from 20.12.2008 problem started on set top box. The problem is that when I started the set top box Tv screen displayed 1st instalation, signal quality good, next step channel scanning. After scanning 188 Tv channel & 10 radio channel were found. Small screen appered on Tv, when I presed ok to full screen the set top box autometicaly switched off and restarted from the begining. I complained this matter at your customer care number [protected] several times. They have issued 13 complain numbers till now and also I e-mailed on 27.12.2008 regarding this matter. Each & every complain number was closed by Mr. Debasa Nayak from cuttack without solving my problem. He also closed my comlain number 84727115 on 02.01.2009 and he reported to your company that he had changed my set top box which is false. If my matter is not solved within 24 hours I shall take the shelter of law. Here I noted the deatails of complain numbers with date and name of complain receiver.

23.12.[protected] asim dash
23.12.[protected] Mr. Prabhat
25.12.[protected] Vinod kumar
31.12.[protected] Vinod kumar
01.01.[protected] S ganesh
01.01.[protected] arun sarangi
02.01.[protected] samir patjoshi
06.01.[protected] bibhuti panda
08.01.[protected] chintamani jena
09.01.[protected] kalyani nanda
17.01.[protected] samir patjoshi
19.01.[protected] Mr. Pradhan
22.01.[protected] Chintamanim Jena
23.01.[protected] S ganesh

Thanking You.

Saumendra Sahu

Jashipur

Mob - [protected]