[Resolved]  Reliance Digital — Product return and refund

Hi Team,

I am really dissatisfied with the customer support and services provided by Reliance Digital. I have ordered a watch recently and cancelled my product due to better price on other platform. But it was not updated in the system as cancelled and it was delivered on 10th Sept 2023 at my residence and kept on the ground floor desk without my knowledge( no OTP, no calls). Since then I am continuously following up with the customer care for its return and to get my refund but there is no resolution. Hoping my concern will be looked on priority.

Order ID: RDF54236981
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Sep 15, 2023
Complaint marked as Resolved 
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