[Resolved]  BIG TV — no signal

I have taken TWO connections of BIG TV with SC Nos.[protected] and
[protected]. But, the FIRST one is not working for three days, whenever we switch on TV only we get that signal lost. Whereas the second one is working alright,

In this regard, I have been trying to contact your customer care No.[protected], but all the time after pressing 3 for English before I look for a chance to tell my SCN, I get a message that my SCN is xxxxxxxxxxx...which is not mine at all. With the result when I contacted your local dealer, he advised me to try on the following No.[protected] and when I tried I was asked to give my SCN, when I said my number[protected] I get a reply that I have exceeded my limit. I don't know what to do. Please do the needful ate the earliest.

MVS GUPTHA