Big Tv Reliance — extra money charging

Address:

Andhra Pradesh

I am the subscriber of big tv. My smart card no is[protected]. I have paid for one year south bronze pack on November 2009. In this pack regional pack cost is 5rs. But every month they have deducting 35rs for regional pack. and so many times they are stopping services. after recharging some more money then they are providing services. So many times I complained on this issue to customer care executives. But those customer care people not responding. till now they charged me extra 200 rs. and this will be continued for next 8 months also. so i vexed with this people and I want to proceed legally. that is the reasion i am posting this complaint. please take necessary action on this.