[Resolved]  Bigrock — BigRock Sends threatening mail

Address:Bangalore, Karnataka

Few days ago my site was hacked. I didn't know about it until BigRock blocked my site. How, why, and when it was hacked, I do not know; only BigRock must know the answer. After too many pain-full calls and messages made to BigRock, its customer care sent this threatening mail to my ID as Given below.

Hello,

Thank you for updating us. We have currently unsuspended your domain name. Currently the domain name and the hosting package associated with the domain name is active.

We request you to take necessary precautions in order to avoid such instances in future. Should we receive any further complaint against the domain name, we shall be compelled to suspend the domain name permanently.

Regards,
Bigrock.com Abuse Desk.
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Non sense service. They think customers fool and don't clearly clarify the problem. I shifted to hostdude.org in 2013 and still using.

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