[Resolved] Bluedart — invalid Customer care mail id and Head office email id | |
I tried to raise a complaint in BLUE DART - DHL Courier service. In that web site they have mentioned as "[protected]@bluedart.com" and HO Deliver support person mail id is [protected]@bluedart.com. But the two mail id are invalid. I am not able to mail BLUE DART Customer care. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 5 Comments | |
Comments
HI, I attended VISA interview on 25th and 26th Feb 2013 in Chennai. My VISA got approved and they took my passport to send VISA attachment with Passport. I gave my office address I.e Mphasis TI Building, Global Village, Mylasandra, Bangalore-560059, Karnataka.Mob:[protected]
On 3rd March 2013 I received hte below mail content from ustraveldos:
Dear NARENDRA REDDY BHUMIREDDYPALLI,
Your document(s) have been collected from the US Embassy/Consulate
The passport number being returned is H4744354 and the airway bill for tracking is [protected]
You have chosen to have your documents delivered to the following location:
MPHASIS LTD IT BUILDING, #1, GLOBAL VILLAGE, BANGALORE, KARNATAKA 560059
If you have any issues or concerns, please contact us at www.ustraveldocs.com/in.
On 6th March 2013 I gave call to Blue-dart courier customer care number :[protected] and inquired about my shipment delivery status. Then I received answer from customer care people is that Hari Prasad has received my shipment on 4th March 2013 3:30 PM. I surprised how they submitted my passport to other person without calling to my mobile number which is mentioned on shipment. After 30 min I received call from one of Blue-dart Manager I.e Ravi and I has been informed that I will receive my passport by 3:30PM 6th March 2013. Has he told I received call from Blue-dart courier guy at around 4PM 6th March 2013 and he had given me my passport saying that he wrongly submitted in Mindtree Mail room office which is beside my office. And he has told me that the shipment has been opened by them.
As per my above complaint if any miss use happened on behalf my passport and VISA, for this miss use the complete responsible is Blue-dart courier company..
Thanks
N arendra reddy
On 3rd March 2013 I received hte below mail content from ustraveldos:
Dear NARENDRA REDDY BHUMIREDDYPALLI,
Your document(s) have been collected from the US Embassy/Consulate
The passport number being returned is H4744354 and the airway bill for tracking is [protected]
You have chosen to have your documents delivered to the following location:
MPHASIS LTD IT BUILDING, #1, GLOBAL VILLAGE, BANGALORE, KARNATAKA 560059
If you have any issues or concerns, please contact us at www.ustraveldocs.com/in.
On 6th March 2013 I gave call to Blue-dart courier customer care number :[protected] and inquired about my shipment delivery status. Then I received answer from customer care people is that Hari Prasad has received my shipment on 4th March 2013 3:30 PM. I surprised how they submitted my passport to other person without calling to my mobile number which is mentioned on shipment. After 30 min I received call from one of Blue-dart Manager I.e Ravi and I has been informed that I will receive my passport by 3:30PM 6th March 2013. Has he told I received call from Blue-dart courier guy at around 4PM 6th March 2013 and he had given me my passport saying that he wrongly submitted in Mindtree Mail room office which is beside my office. And he has told me that the shipment has been opened by them.
As per my above complaint if any miss use happened on behalf my passport and VISA, for this miss use the complete responsible is Blue-dart courier company..
Thanks
N arendra reddy
Way bill no [protected] desp by Axis Bank on 16th Nov to Kalyan west, Dist Thane, handled by Dombivili branch, courier person did not come to the address mentioned on the same and the same has been redirected to the old address in Gujarat. The courier is still lying in Anjar, Gujarat as on 24th Nov.
If the courier is desp on 16th Nov then it should reach kalyan on next day or third day, that is why axis bank had desp thr blue dart.
When contacted Dombivili branch, the staff had made a mistake of not coming to Kalyan, but redirected to Gujarat, they are still not able to bring back the courier.
Kindly take action on these branch, this will spoil the name of Blue Dart
If the courier is desp on 16th Nov then it should reach kalyan on next day or third day, that is why axis bank had desp thr blue dart.
When contacted Dombivili branch, the staff had made a mistake of not coming to Kalyan, but redirected to Gujarat, they are still not able to bring back the courier.
Kindly take action on these branch, this will spoil the name of Blue Dart
Axis Bank Customer Care's response, Dec 3, 2016
Hi Jagdish,
Please raise your concerns at http://bit.ly/2dZ5X0W for us to assist you at the earliest. Sorry for the trouble.
Regards,
Axis Bank
Please raise your concerns at http://bit.ly/2dZ5X0W for us to assist you at the earliest. Sorry for the trouble.
Regards,
Axis Bank
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its so funny and sad for company like this, as we trust blindly on these branded company and at the end they are the chor and worst customer service. And the end there have so many policies and procedure that if you follow all of that its gona be waste of time, patience and money...
so please stay away from blue dart ...
I HOPE SOME ONE FROM MANAGEMENT SHOULD READ ALL THESE FEED BACK.AND ACT ON IT...
THESE ARE THE PEOPLE FROM BLUE DART MUMBAI AND DELHI, BEHIND WHOM I WAS RUNNING FOR A MONTH...
FROM MUMBAI [protected]
APARNA
YOGITA
DHRADDHA
FROM DELHI [protected]
MAHEREEN
ITS SO SAD NOW AS I HAVE GIVEN UP ON THIS COMPANY AS I DONT WANT MY STUFF AND ALSO THE REIMBURSEMENT.
THANK YOU