[Resolved]  Bluedart — Executive being rude on the phone

Address:

Kanchipuram, Tamil Nadu

On Tuesday i got a message stating Dlue dart was trying to deliver a consignment but returned because no one was there at home, but that is not true since my parents was there all time. so they asked me for a time slot to deliver it and i had 2 options one was between 12.00PM to 4.00PM and other was between 7.00PM to 10.00PM , so i sent 12.00PM to 4.0PM but i didnt get the courier yesterday (wednesday) so i called the Bluedart customer service and asked them why it was not delivered and they said it is because of rain, so i asked them to deliver it between 7.0PM to 9.00PM which they said they cannot do it since it was bank consignment , and so i asked them t deliver it on thursday 02/12/2010 between 12.00PM to 4.00PM but i didnt get it so again i called the Bluedart service and asked them what happen and they said they havent received any reqest to deliver it between 12.00PM to 4.00PM and it would be delivered before 9.00PM , so i asked them how that is possible for them to deliver it today in the evening as i was told the same was not possible yesyerday, but they could n answer that and said we dont have any record of you calling , so i asked what is the customer service that you provide and she responded like "Dont think only you an speak rude even i can speak rude"

Note : i still havent got the courier.

Name of the Executive: Sharadha