[Resolved]  Bluedart Express — careless billing and negligence

An international courier of size 63(L), 8(w) and 27 (H) is calculated as 2.72 kg by the Blue Dart calculator as displayed below on their website.

Volume Weight Calculator

Packages Height Length Width Units Weight
1.00 27.00 63.00 8.00 Cms 2.72 Kgs
Volumetric Weight 2.72 Kgs

For the courier of above dimensions sent on Aug I was charged for 4 kg instead. It was even agreed by their customer care representative that I have been overcharged. I have been writing to Blue dart customer care since Aug. 03. As I have experienced earlier, there has not been any satisfactory response.