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[Resolved]  Bluedart Express — Inefficiency while delivering courier

Dear Sir/Madam,

This is Monty Ruchandani Shipment no. [protected]. This is in reference to the courier which I have not received till date just because of BLUE DART from Vimannagar.

First of all when i received the 'sorry to missed you' slip on 3/5, there were 2 errors which were made from their side.

1) It was a third try (this i got to know from customer service) and that person has mentioned that on the first column which indicates delivery boy has come for the first time .

2) They have written the incorrect no. on the 'sorry to missed you' slip on 3rd of may 08 which was[protected]/97 however the correct no. is 66280296/97

Now, i tried several time but could not contact due to wrong no. Also on 3rd of may they came and on 5th of may they have sent back to chennai. When i asked why it was returned back they said it was 3 rd try however as a customer anyone will think as it was mentioned in first column it would be the first try.

Please take the necessary actions for the same.
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  1 CommentShareTweet

Comments

SHIPMENT NO.AWB[protected]
DOOR WAS KNOCKED.NAME WAS TOLD TO ATTENDANT.BY THE TIME NAMED PERSON CAME.PERSON GAVE PACKET TO ATTENDANT AND LEFT WITH-OUT TAKING SIGNATURE OF NAMED PERSON.

NEERAJ NIGAM
FLAT NO. 8
RATAN BAZAR
P.ROAD
KANPUR

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    Blue Dart Express
    Customer Care Service
    Customer satisfaction rating
    8%
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    714
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    Shalimar Co-Op Housing Society Ltd, Ashram Road, Ahmedabad, Gujarat, India - 380009
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