Bluedart — Negligence in delivery

Address:

Mumbai City, Maharashtra

My consignment was first tried to deliver on 8th may when i was not available in my office, I called to blue dart regarding my job profile and i also explained that I'm going out of sation so I'll not be availble for next 10 days then I fixed a time slot of 2pm to 5pm on 10th of May 2013 for the delivery of the consignment and I reached my office any how arranging a half day leave from my client site and found that the guy came and shown his presence here before 1 pm (12:54pm). Now what should I do ? this is question for HDFC as well as BLUEDART.