BookMyShow — Refund of money

Refund of money
My name is anand singh, my cell number is +91-[protected].

I booked 5 ticket for tamil version of robot (Endhiran) for 2nd of october using bookmyshow portal. Show timing was 5:45 pm, but on 2nd of october in the morning i got a call from book my show that they are not going to show tamil version. Would you like to see hindi version, then i told no kindly refund my money. Then the told that you will get your money in 4 to 5 working days. I used citi bank credit card to book ticket.

But today is 21oct money was not credited in my account. I called 4 times in customer care every time i got answer “sir you money will be credited in your account very soon”.

And i sent a mail 5 to 6 times on their help desk.. But i didnt get any reply from there.

Ther are running bull thing.

Kinldy help me out to get my refund money.

I want to lodge the fraud case against bookmyshow. From where i can log the case.. Because they very nonsense. Their help desk is nothing but of.