[Resolved]  BookMyShow — rmoney not refunded after movie got postponed

Address:Hyderabad, Andhra Pradesh

Hi,

i have booked a ticket on 18-Oct-2012 for Damarukam Movie on 20-Oct-2012 and unfortunately the movie got postponed.

i have mailed them several times but there is no use still they are saying that refund is in progress

according to their FAQ(http://in.bookmyshow.com/static/faq.bms#TB) it should be refunded in one week or if it is more we mail them they will solve soon.
It is almost 20 days completed but there is no refund


please respond me ASAP.

please find my ticket details:

Your confirmed Booking ID on BookMyShow is :
TVHY[protected]
Event details
Damarukam (U/A)
Tivoli Cinema (TIVOLI CINEMA 2)
Hyderabad, Hyderabad
Show Details
Date & Time : Sat, 20 Oct, 2012, 6:00pm
Payment Mode: Net Banking
Seat No. :GD-F7,F6,F5,F4
Confirmation No. : 323487


Thanks,
Madhu
madhu.[protected]@gmail.com
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Jul 19, 2018
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Customer,

We do understand your concern and would like to inform you that we had already initiated the refund of the transaction on 1st Non 2012 and the amount should be refunded to you within 7 to 8 working days.

We hope you are in receiptv of your amount. Our customer care team would get in touch with you shortly and assist you.

We value you as our customer and look forward to serve you.

Thanking you.
BookMyShow

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