Bookshopofindia — non delivery of product

Address:

Bathinda, Punjab

i order the book on 9 December 2011, but till now i have not received book and bookshopofindia doesn't reply to my email, so i forced to complaint
my order is below


Dear Customer,

Thank you for your order from http://www.bookshopofindia.com

For your convenience, we have included a copy of your order below.
Please Note :- The charge will appear on your credit card / Account statement as 'ccavenue.com/charge'

If you have a question about your order status, you can contact the seller directly by
e-mail at : [protected]@gmail.com.

ORDER DETAILS:
Merchant Site URL : http://www.bookshopofindia.com
Order Number: BOI25215 Order Received: Dec 9, 2011
Total Amount : INR (Indian Rupees) 320.00
VISA Debit Card Issued in India Holder : arshdeep singh
Billing Address : (As entered by the Customer)
NATHA SINGH s/o MOHINDER SINGH NEAR OLD POWER HOUSE RAMPURA PHUL DISTRICT-BATHINDA STATE-PUNJAB PINCODE-151103
BATHINDA PUNJAB
151103 India
Customer's Phone Number : [protected]
Customer's E-mail ID : [protected]@gmail.com
Customer's IP Address : 115.117.128.233

Recipient's Name : arshdeep singh

Shipping Address :
NATHA SINGH s/o MOHINDER SINGH NEAR OLD POWER HOUSE RAMPURA PHUL DISTRICT-BATHINDA STATE-PUNJAB PINCODE-151103
BATHINDA PUNJAB
151103 India

Recipient's Phone Number :
[protected]