[Resolved]  Bridgestone Tyres — Bad quality of tyres

Address:

North West Delhi, Delhi

Dear Manufacturer,

I own Honda Civic 2006 bearing registration no. DL 2F GZ 0666. The said vehicle was delivered fitted with Bridgestone Tyres. The life of the same is understood to be more than 60000 km. The Vehicle has hardly done 30000 km and all the 4 tyres have been to the extent these have become bald, inspite of the fact that it is attended to proper maintenance including wheel balancing, alignment and tyre rotation as prescribed by Honda servicing guidelines, which can further be verified through the service records maintained with Ring Road Honda and Courtesy Honda. The performance and deteriorated condition of the tyre speaks of the non adherence to the manufacturing standards specified for the manufacturing of tyres.

The company is a reputed one and call for maintaining its accountability and reputation. It is strange to point out that your qualified engineer came to inspect the same on 12th September 2011, and despite of having proper service records being maintained he has refused to accept the defects of the tyres, rather commented on the quality of service rendered by Honda.

The running of the vehicle with such a deteriorated condition of the tyres is extremely risky. In the light of above you are hereby requested to look into the matter and make arrangement for replacement of all the tyres immediately at your cost within 7 days of receipt of this communication, henceforth the matter is taken up with appropriate authorities.

Kind Regards,
For Neha Jain

CA. Jayant Jain