[Resolved] BSNL — DIALER TUNES
i got a message to download any dialer tone FREE FREE FREE, and the call would be Rs 4/- min. When i selected the tune i got a message that Rs 12/- will bededucted for the Dialer Tune And Rs 20/- will be deducted monthly . I DONT UNDERSTAND WHERE DOES THE AMOUNT COME WHEN IT WAS ADVERTISED AS FREE???? WHEN I CONTACT THE HELPLINE NO I WAS TOLD THAT THEY HAD NOT GOT ANY INTIMATION ABOUT THE FREE SERVICE AND HENCE THE AMOUNT WAS DEDUCTED AND THE ONLY THING THEY COULD DO WSA TO SAY "SORRY".
mOBILE NO [protected]
Complaint marked as Resolved Aug 14, 2020