BSNL Cellone — not satisfied with service provider

Address:Surat, Gujarat

as above i have write complaint in that i want to add some other details on[protected] at 11.45 am the one of the executive had call me and told me that your net is working now u can access the net but when i open the net my net was still not working i call the ccare but they told me that sir you have to wait for 24 hours but now i don't want to wait.
sir they give me wrong information that my net is working and there is waste of my time and money
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sir mane apne mobile no.[protected] ma Rs98 ka net free karya tha kuch dino ke baad that is 15 nov 2011 mera net chalu nahe ho raha ha mane customer care ko 11am call kiya to to merko bola gaya ke technical problem ha 2pm tak calu ho jayaga lakin na hua mane 3 pm ko kiya to merako bola gaya ke 5 pm ko chalu ho jaya ga lakin thbhe bhe nahe hua phir mane 8.15 pm ko call kiya merko ek supperviser mr.alpesh or kalpesh solanki na bola ke aap ke complen hum na note kar le ha or within 24 hours me chalu ho jaya ga manie kaha ok mae wait karta hu jab main 24 hours ma net access kiya to chalu nahe hu phir maina call kiya customer care ko taab muja kaha gaya ke sir aap ko or 24 hours ka wait karna padega mane kaha ok but muja tum reason kaha do ke mera net kyo chalu nahe ho raha but they are not give me satisy answer maine call kiya 11pm call kiya to mera ko kaha gaya ke aap call karka timepass mat karo plz phir mane ek supperviser ke sath bat ke unhona muja kaha ke with in 24 hours ma ho jaega but maina kaha ke aap kuch ansurement dijeyato merko bola gaya ke sorry sir hum nahe da sakta main kaha ke kal nahe hu chalu to phir ma kya karu then they replay me that aap phir sa call karo 24 hours ke baad phir mane kaha ke ma aap ke against consumer court ma case kar dunga to phir aadme na kaha ke abb to aap ka net 24 hours ke jagha 48 hours ma challu hoga
1.sir mera mera kahana he ke ma itna costy recharge karata hu or time pa kam nahe aee to kya benifit ha muja
2. sir the all executive of cc are not used good language as like idea, docomo, and vodafone etc
3. sir the all executive are doing delay to attend the call yes i know that they busy but in the day not in the night i have try in night at 11.24pm then they are not accepting my call.I have waited 10min to talk with the executive
sir its my request to you that please solve my problem as soon as possible
thank you sir
yours faithfully
harshad dave
Comments
0 minutes ago by krishnanv415
I am the costumer of[protected] and four more BSNL numbers which are using in my family, I am using this number pyaree jodee for my gprs and pyaree jodi facilities, now the complaint is I m getting the caller tune without my request which in absolutely useless for me, I am not getting out going calls since more than one week. The costumer care respond is very poor. Please follow up the same as earliest.
Thank you
[protected]@gmail.com
([protected], [protected])

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