BSNL Gprs — Poor Service

Address:East Singhbhum, Jharkhand

Sir,
I am using BSNL 3G service and using prepaid gprs. I am facing problem due to poor service since one month. I am also trying to contact customer care but i am not entertained.
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BSNL — poor gprs connection

i am a regular user of bsnl and i have a post paid connection. only 02 months before i had take the gprs facility also. but in my residence the gprs is not getting. my place is Polo (demsiniong) near Laitumkhrah, Shillong, meghalaya. But when i have open it in any other place the situation is ok. it means the problem is only within my network area. so you are requested to please upgrade the gprs throgh the nearest bsnl tower. I have also visited the bsnl office near barak, shillong for lodging a complaint. But nobody is answered my queries.
I am user of BSNL GPRS in shillong area. My postpaid connection number is [protected]. The GPRS facility in my phone is not working since last two weeks. When I enqure about it in BSNL, thay are saying 3 G upgradation work is in progress. It is pathetic condition of BSNL in shillong area, they are not providing GPRS to any customer in this area of shillong.
I activate my bsnl mobile connection on 17 march 2010 with gprs plan of rs 274 from patiala telecom office. But problem is that gprs service is very poor. I try phone no [protected] and [protected] but no reply I try at customer care no 123 but it waistage of time and money.
Bsnl gprs is like anal .since 1 month it displays "temporary network problem" on accesing.bsnl company is a"mother " company.AIRTEL is 1 million times better than bsnl.
from last 5 to 6 day i found that in every 10 to 15 minits gprs connection are dis connected and i loss my money for connecting every time this problem i face frequently so please solve my problem as early as possible
sir mere cell me gprs setting nhi aa rhi hai. maine bahut time try kia hai par apki traf se nhi bheji jati hai...
mobile model- samsung GT C3200
I recently use BSNL Gprs for Internet on my Nokia 5233... For 1 years I was using Airtel net and that was good.. But bsnl is very poor connection. If it works day, will not be connected night. Next day night it works, but day it becomes useless again. Bsnl net very difficult to connect in day times and taking too much time in full network also... If connected we can not work properly, too slow also... Unnecessarly payed Rs 98/-.... Very very poor + poor Gprs network belongs to BSNL.

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