BSNL Kerala — Automatically deducting money for various non subscribed services

kuttyn500

from Mumbai, Maharashtra

Address:

Kannur, Kerala

I am a BSNL prepaid customer . My mobile Number is [protected]. The service provider is charging money for various unsubscribed services (Bollywood gossip, cricket etc) for the last one and half years. I am not subscribed cricket service but charging Rs 15/- for every fifteen days for the last one and half years. I contacted customer care for stopping these services. Thereafter I have received SMS stating that my complaint has been accepted. On 30/04/2013 a sum of Rs 20/- has been deducted for Easy Vault phone backup service without sending any request for the service. The service provider is unnecessarily stealing money for various unsubscribed services repeatedly. Hence my request is to refund the amount unnecessary deducted from my mobile account and re-credit the same in my mobile account and stop all the services activated on ibid mobile number without my request.

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Comments

sanjays71

from Raipur, Chhattisgarh

BSNL — Charging for services not subscribed for

Caller tune service was activated on my mobile and I was charged for it. I never applied for the service. I unsubscribed for the service by sending sms. It got deactivated. After few days the service was again activated of its own and I was charged again.
I have two bsnl gsm connection. one morning I received sms thanking me for subscribing to Indiatimes services and I was charged for it. It happened on both of my mobiles at the same time. I never applied for that service.
After each event I tried calling up bsnl moble customer care on 1503. I was put on queue and never attended. I tried on this number at least 50 times in last one month, but the experience was the same each time, it was never attended.
I don't know how to avoid this menace and anticipating that I will be charged for nothing in future as well.

Prabha .k

Bsnl Kerala — 0470 2678441 last one month not working

My Phone Last One Month Not Working I have complants so many time bsnl no response
my phone no[protected]
I kindly request you to please take a action as early as possible

Yours sincerly

prabha K.

siva subramanianmuthuraj

from Visakhapatnam, Andhra Pradesh

mobile phone operators — automatically subscribing anyone service

sir,
me an my father having mobile connection with airtel. my wife having cinnection with reliance. both companies making automatic subscribing and collect the high amount from our recharged value.
when i contact with consumer care that time also they collect 50paise per 3minute. after that they deactivate the subscribtion but they did not return the amount.

geetagoswami

from Bengaluru, Karnataka

BSNL — activation of different services without subscribing it

in my bsnl mobile no [protected], bsnl tunes and masti pack have been activated without my knowledge. for this charges are cut every month. it is automatically got activated even though i never subscribed these services.. please discontinue these services from my mobile no

nimishaaj

from Bengaluru, Karnataka

My bsnl number is [protected](kerala). For last 6 months, easyvault phn bckup service is activated without subscribing for it and Rs 20 is deducted from my account. I tried a lot to unsubscribe it. Also I tried to call customer care([protected]) and they are not responding to it. Pls unsubscribe it and refund those deducted amount into my account.