[Resolved]  BSNL Landline Bill — transaction was failed

Address:North 24 Parganas, West Bengal

Dear Sir,

On 03.10.2012 i made online BSNL Landline Bill Payment for Rs.414 through my AXIS Credit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please conatct us at [protected]@billdesk.com for any queries".i came to know that Rs 414 was debited from account and same was reflected in my transaction list today. Here with this complaint i had attached error screen shot.Seeking your esteemed help and advice in this regards.

Thanks & Regards
MD NASIM ALI
[protected]
[protected]@rediffmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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BSNL/ Land line — Billing Error

Customer Relations Office- Bangalore ( North East)

Adjustment of Bill amount for interruption of service during the period March 08(One month) and 15 days between 01.06 to 15.06.2008 01/Jul to 31/Aug/08 not done in bill for the period
01/Jul to 31/Aug/08 as per letter issued by Customer Relation Officer(NE) dated 01.July.2008 (against interruption of telephone services for One month in March 08 & 15 days from 01.06.to 15.06.2008).
In the bill received on 17.Sept.2008 the adjustment amount towards rental Not taken care.

Unable to contact concerned BSNL - Bangalore by telephone at[protected]. Telephone number always engaged.
Hence this e mail.

Pl do the needful & send revised bill immediately.

Thanking you

H.R.Sreenivasa Rao
Banaglore
Tel no:[protected] Land line)

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