BSNL Landline — actual landline bill not received

In the month of March2003, I was given WLL connection having No. 2275974 alongwith the promise that sooner wire will be laid the WLL connection shall be converted into wired connection. The wire laying was completed in the area in November 2007 where I lived and the above conncetion was installed.

On approaching to your local exchange office at Indrapuram, I was told to give / submit an application for conversion the wired connection from WLL. The same was submitted in the month of January 2008 and after No.of pursuations and followups with Loni /Indrapuram Office, the wired connection with new instrument having new no. 2651705 was installed at my residence in the month of April 2008 and the instrument alongwith the battery having no.2275974 was handed over to Indrapuram Exchange Office. The wired landline no. 2651705 is well functioning since than.

Bill for the month of April 2008 of 2275974 was paid timely.

Bill for the month of May 2008 was received surprisingly in the third week of June of telephone no. 2909074 which was not alotted to me and the same in original was submitted alongwith the request of regularisation of actual telephone bill[protected] to Indarapuram, Telephone Exchange. Again, No. of followups and personel meeting with JE/SDO another bill for the month of June 2008 of telephone no. 2909074 is appearing on your website.

I personely feel that the above case is a lack of communication, monitoring, supervising and not regularising the phone no. 2651705 which was installed at my residence at 10/16, Moulsiri Road, Shiprasuncity, Indrapuram, Ghaziabad.

Request to intervin and slove the above problem by simply activeating the my phone No. 2651705 and regularised the billing from May 2008 onwards under intimation to me.

An positive and quick action shall be highly appreciable.

Thanking you,