[Resolved]  BSNL Landline — Refund of deposit on surrendering Land Line

Address:Kutch, Gujarat

I surrendered my Tele No[protected] in Jun 09. On surrendering I filled up a form regarding the place where to post the refund and i gave my home address in kerala. after few months when I enquired about my refund, BSNL replied that they've already despatched it to my PREVIOUS BILLING ADDRESS. The place which I already vacated. Further I contacted the Accounts Department and Grievance Cell, and they colud only suggest that , the customer need to take up the case of a loss of Refund Cheque after the normal validity period(6 months) of the Cheque. Then only the refund can be regenerated .

Does this find a foolish way do bring more work on everybody ?
Then why they ask for a foreign address to despatch the refund amount ?
Under which account are they going to link the Interest for these amounts ?

I really appreciate the Grievance Cell, for atleast their response. Of course, further it doesn't made any result.. as it again trapped in the same RED TAPE net.

please advise the way it can be retrieved.
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Aug 14, 2020
Complaint marked as Resolved 
Jul 18, 2014
amit gattani's response
Complaint comments 

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I surrender my bsnl telephone[protected]last year(22.9.2014) with all formalities, but still i cant get my refund amount.i kindly request u to refund my deposit amount as soon.contact no [protected]
Yours truely
r.thaharunissa
my father telephone no.22429760, surrendered the land line phone on 13.8.2015 till now deposit amount not refunded. Please let me now the status.waiting for your prompt reply.
My father Mr Radha Krishna Udupa surrendered his Telephone (No[protected] in 13th August 2015. but till
now he has not got the refund amount. requesting you to refund his security
deposit as soon. My mob no. [protected].

Yours Faithfully
Manjula Vasanth
(D/O Radha Krishna Udupa
We surrendered our telephone no[protected] till now security deposit money not refunded. let me know the status

Yours faithfully
Radha Krishna Udupa
i have surrenderd my land line connection bearing no[protected] in the name of gh hassan bhat of j&k circle in januray 2015 but till date no refund recived as i comleted all formalties.


thank you
[protected]
I have surrender my Landline and BB from January 2016. Your side disconnect both landline and BB on 1st January itself. Now I want to know the status and details of further step on my side.

Expecting your reply,

With Regards,

Lakshmanan .V

Telephone No.[protected]
Account No.[protected]
I have surrender my Landline and BB from January 2016. Your side disconnect both landline and BB on 1st January itself. Now I want to know the status and details of further step on my side.

Expecting your reply,

With Regards,

Lakshmanan .V

Telephone No.[protected]
Account No.[protected]
BSNL Landline — Refund of deposit on surrendering Land Line

Ramkinkar Mukherjee

I surrendered my Tele No[protected] on 12th March 2012. On surrendering I filled up a form with Bank account details on 06.08.2015 regarding the place where to post the refund and i gave my home address in West Bengal. After few months when I enquired about my refund, BSNL replied that they've already despatched it to KharagPur (KGP) Office. But Till now I have not received the amount at my account. I really appreciate the Grievance Cell, for atleast their response. Of course, further it doesn't made any result.. as it again trapped in the same RED TAPE net. My mobile number is +91 [protected]/[protected]

Please advise the way it can be retrieved.
refund of my landline - telephone linemy telephone no.[protected], which i have disconnected.Please let me now the status.waiting for your prompt reply.

My mobile Number [protected].


For your information please.

Warm Regards
M.Pandiselvan
Please refund my Security deposit amount for my landline number[protected] . It has already been 2 months i filed for surrendering the connection.
Dear Sir
I have surrendered my BSNL land line phone no:[protected] in Sep 2014. I have received security deposit amount cheque of Rs. 909.00 dated 27.12.2014 but this cheque revived very let after cheque validity. I request BSNL office Jalna, Maharashtra for new cheque & my previous original cheque submit to jalna office dated 18.05.2015 but last approx 11 month i have not yet received new cheque.

Requesting you to refund my security deposit as soon as possible by present address

Joshi Nandkishor Sudhakar, At Post - Revgaon, Tq. Dist - Jalna
[protected]
my name is onkar oli.
i have disconnected my bsnl seva last month but still i have not got the refund balance.
why?
my no. was [protected]
Non receipt of Security Deposit after surrender of landline

Ref. landline No.[protected]
Refund receipt No. 8982 dated 30th December 2015, from AOTR III / JDV, Kolkata

Till date I have not received the refund of security deposit. May I request you to kindly expedite the refund without further delay.

Kashinath Saha
Mobile No. [protected]
The employees refer to ll kinds of non exsitant polcies to return your letter of request of surrende rof landline.

The subscriber is dead, and they expect that there should be clarity on legal heriship even for surrendering the line- Im not even asking for refund- just telling them to stop billing, and they dictate words and sentences that should be given in the covering letter to the surrender form and send the bearer back each time witha different correction- how petty and pointles. GOD save India.And yes, the tax payers money going to these heartless no gooders rankles.
Respected Sir,

I surrendered my Telephone No. 2696684 on 26 Nov 2016 at badlapur East Telephone exchange office as per the discussion they said the rufund amount will be provided in cheque within 2-3 months, but its more than 6 months still did not received the cheque.

I have tried calling for more than 100 of times on no: 2208188 for enquiry but on one picks up the phone. This no. was given to me by staff working into telephone exchange to do refund enquiry.

Please look into it at the earliest and refund the amount. for more details of mine you will get it from bsnl database thorough above given mine landline number.

Thanks,
Ajay Pathak
Sir,
I am Shri Pravin Vishnu Gore was having BSNl land line tele. connection in Dombivli (W). Tele. No,[protected]Customer ID [protected] - Account No. [protected]). I surrendered/close my tele. connection w.e.f. 23.02.2016. Later I received a SMS from your office (BZ-BSNL Care) on 17.04.2016 saying that a credit bill of Rs.2401/- has been raised and due date is 03.05.2016. But so far the amount is not credited to my saving bank account through which I used to pay BSNL bills every month.
I request you to look into the matter advice me about refund at the earliest.

Thanking you,

Pravin Vishnu Gore
302, Nav Saraswati CHS,
M.Phule Road, Dombivli (West) 4210202.
Mo. No.[protected].
My landline phone no.[protected] Account no. [protected] surrendered on 11/06/2016 but, my deposit amount still today not transferred to my account.

so, transfer the amount immidiately with delay period interest of 18%pa.
Thanking you,
V Narsimha Reddy,
[protected]
I have a bSnl no[protected] but now I closed it but my security not refund me appx 1 year pls resolve my problem add : mahendergarh(HARYANA)
Please arrange to refund my landline/broadband no[protected] which I surrendred.
My account no is-[protected]. Refund amount Rs.2401.00

I have received message on my mobile no.[protected] on 13.07.2016
CUSTOMER ID [protected]
Name- ANIL VAKRATUND PUSADKAR
Landline no[protected]
Address- 87, Lokseva Nagar, Bhamti Ring road
NAGPUR-440022
ACCOUNT NO-[protected]
To
The appropriate authority
BSNL

SUB: Complaint against delay of refund on account of registration fee deposited during landline
telephone connection.

Sir,
This is to inform you that the landline telephone bearing no.[protected] under my name (SUPRIYA SAMANTA) have been surrendered maintaining all formalities as per rule. However, after a lapse of more than a year, the registration fee amounting to Rs. 2000/- has not yet been refunded. All the relevant documents have been attached herewith for ready reference.
In this reference, I would urge you to arrange for payment of the aforementioned refund amount after being adjusted with the last bill and also the interest accrued due to the delay. I will be very pleased if you kindly make the necessary arrangement of debiting the net amount payable to my SB A/C No. [protected] at SBI Burdwan, Main Branch (IFSC SBIN0000048).
Also, at this point it is very relevant to mention that the spelling of my name in the bank account (Supriyo Samanta) is different from the name under which my connection was held (Supriya Samanta). In this regard, I have attached a photocopy of the affidavit clearly stating that the two people are one and the same. This is to avoid any unwanted deterrent towards the transfer of the refund.
Thanking you in anticipation,
Yours Truly,

Supriyo Samanta
Customer Id. [protected]
[protected]

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