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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Jul 5, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 648

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J
Jaimni Mohan Bora
from Bengaluru, Karnataka
Apr 11, 2010
Resolved
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Resolved

Address: Chirang, Assam

I have subscribed for a BSNL caller tune & they also deducted the download cost of that particular song, the monthly subscription cost as well. But I have been awaiting the caller tune for almost 5 days.
Messages from the no. 56700 showed that deductions had been done successfully and caller tune could be used for the next 30 days.
Please do the needful at the earliest.
Aug 14, 2020
Complaint marked as Resolved 
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    H
    Hemantm1
    from Mumbai, Maharashtra
    Apr 11, 2010
    Resolved
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    Resolved

    Address: Maharashtra

    I am using BSNL Broadband since February and still cant view my usage.The site www.selfcare.wdc.bsnl.co.in given to me by BSNL officer is rubbish and not working at all.Can any one help me how to go about checking the usage.
    Aug 13, 2020
    Complaint marked as Resolved 

    BSNL Broadband — BSNL Broadband

    Dear Sir,
    I am having broadband connection of BSNL at my home address on telephone number[protected], My broadband connection is very moody, sometimes it works sometimes it will not. there is no certain timing for its working.
    When it is working, it is working on mood basis, 30 seconds it will work then 1 minute it will not... then it will work and it will not.
    I am fade up with this connection. What to do???
    Pranay Ranjan Singh
    s/o Dr.Shukdeo Singh,
    171 B, Brij En Clave,
    Varanasi, Uttar Pradesh
    India
    Sir,
    i m nihal from calicut and i applied for the bsnl broadband connection on 21st april.They offer me the connection within 1week but yet i cant recieved the service.Also i m an urgent customer and i used to complaint about this at calcut palayam exchange(is my telephone exchange) for last 4 days but the response from them is very poor and till now i cant recieved..So you pls consider my request and do neccessery action for getting me new connection as soon as possible..

    telephone number:[protected]

    thanking you
    nihal
    unable to check my a/c usage
    slow speed
    slow download speed
    Frequent Disconnection of broadband
    my broadband connention is too slow?
    Namaskar sir

    UNAVA VILLAGE IN BSNL BROADBAND SERVICE NOT POPARLIY WORK .

    I COMPLAINT AGAIN AND AGAIN BUT NO ANSWER

    SO WHAT I DO SIR ?

    PLS HELP US

    I DID NOT BUY THIS MODEM FOR AGAIN AND AGAIN COMPLANIT SIR

    BSNL BROADBAND SERVICE DID NOT WORK

    I PAID EVERY MONTH 250 RUPESS ONLY BSNL BROADBAND SERVICE BUT THIS SERVICE NOT WORKING AGAIN AND AGAIN DISCONNETED WHAT HAPPEING SIR
    SO PLS SIR


    CAN YOU DO FOR US

    SOME TIME IM THINKING THAT IM FOOLISH BECAUSE I CHOOSE BSNL BROADBAND SERVICE







    I CALL BSNL BROADBAND SERVICE MEN BUT THEY TOLD ME THAT THEY WILL CHECK

    BUT NO ONE MAN CHECK LINE

    THERY ARE JUST TOLD ME THAT THEY WILL CHECK

    WAHT HAPPANING SIR

    I BOUGHT MODEM TYPE 2 BECAUSE THIS MODEM SUCESS BUT THIS MODEM ALSO FAIL

    I BOUGHT THIS MODEM 1680 RUPEES AND I PAID MONTH AROUND 250 RUPEES AND SERVIS TEX 26 RUPEES BUT I CAN NOT GET SERVICE


    I HOPE THAT YOU CAN DO IT SIR



    UNAVA MIRA DATAR
    TALUKA UNJHA
    DIST MEHSAHNA
    NORTH GUJARAT
    PIN 384160
    Is it Guddu's elder bro? Any idea bhaiya where Guddu is these days? I am trying to locate him for ages.. I am Anurag and was classmate when I was in BHU

    regards,

    Anurag
    Hello Sir

    I am Vinay Kashyap i am using broad band connection from past 2 years and i am having 500 C monthly plan. and i have opted for annual payment.. last month we have shifted our house and we gave a letter for shift in connection of both land line and broadband.. though the workorder was issued in a day they took 20 days to give my land line connection and my broadband is still not working.. The reason they say is it takes 10 days after giving landline connection. and they talk very rudly..they are unfit to be in service..
    I'm from Bhiwandi Thane m.S. i use braodband of BSNL .Ican't check my usage at bsnl portal .I can't find any type of help for that, i'm not find any site or result to solve this problem . What i do?
    I too faced this prob when 1st time i took bsnl broadband connection,
    but now when a i took re-connection a month b4 I'm able to track my usage on following link http://www.data.bsnl.in/wps/portal
    Login on link with portal ID & password provided by bsnl.
    sir i am frm bepore calicut.my telephone exchange is beypore.main exchange is feroke.i wish 2 take broad band connection.i need an unlimited connection.pls inform me thjat abt its installation charge, rent, etc, ... to [protected]@rediffmail.com
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      D
      Dhanancheziyan
      from Chennai, Tamil Nadu
      Apr 11, 2010
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      Address: Chennai, Tamil Nadu

      In the latest bill I received, the number of calls for the bill date 10/04/2010 has been mentioned as 333. I just wanted to have a cross check with the itemized bill for the month.

      Please send me the itemized bill for the bill number mentioned below. Thanks.

      Bill Number: [protected]
      Telephone Number:[protected]
      Consumer No.: [protected]
      sir
      Sub 26510711
      last 3 months bill not furnished now type II modem bill charged 1600 for out rate purchase rate
      and also broadband charge is 5000above
      kindly furnish the proper itemized bill and thus render justice


      your faith fully
      ABDUL SALAM Advocate
      Chennai
      Phone No,[protected]I applied on[protected] for the rental rebate for my teleophone which remained dead continuously for the period of about 10 days in May 2010.. But nothing heard about it so far nor any adjustments made in the bill for May 2010. What happened to my request for rebate?--S.Bakthavathsalan, Guindy.[protected]
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        T
        Trojan Horse
        from Bengaluru, Karnataka
        Apr 10, 2010
        Resolved
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        Resolved

        Address: Maharashtra

        20 Nov 2009

        I buy BSNL broadband connection after 1 and half month my modem give me problems. Then i contact BSNL office and I said to them give me replace router. I'll pay you extra cost.


        but they didn't give the replace modem or router. BSNL sell CHINES router and modems.
        Aug 14, 2020
        Complaint marked as Resolved 
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          F
          faiz
          from Chennai, Tamil Nadu
          Apr 10, 2010
          Resolved
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          Resolved

          Address: Jammu and Kashmir

          i m gettn poor signal in dalgate area of srinagar i tried to convey it to authorities many times but they didnt take any action plz luk into d matter
          Aug 14, 2020
          Complaint marked as Resolved 

          bsnl nic — no signal poor service net is very slow

          very poor signal very poor service nic card in bareilly. bse choopla exchange. not billing. not lition complant by wll oficer. verry very poor sevices is there.signal is very poor very fixtuchion . total loss it.plz solve my problam manny manny thanks for it

          bsnl nic — Connection Speed/NO Connectivity

          I have purchased BSNL NIC Data card with 144 kbps speed in 274/- for unlimited download limits. The data card is of Micromax MMX 300G model. I am using it in RIICO Industrial Area, Sitapura, Jaipur. Now the problem is , i am not getting the speed of even 10 KBPS. What is to be done in this case? I am feeling like cheated that they are saying of 144 kbps speed and not serving even of 10 kbps.

          Please help me to come out from this situation.

          Thanks

          BSNL — excess billing on nic

          i have a nic connection with number [protected] kollam kerala.for last six months an excess amount of Rs 100/- each charging as roaming charges.as i had never applied for roaming i submitted a complaint before AO (mobile) Kollam to stop the excess billing and refund the excess paid amount. no reply recd from them even after four months and i sent complaint to CGMT Kerala which also have no response. immediate action is requested to redress my grievence.

          BSNL nic — EXCESS BILLING

          I HAVE A NIC CONNECTION WITH NUMBER [protected].FROM THE BEGINING MONTHLY CHARGE OF RS 250/- BEING PAID.BUT SINCE LAST APRIL AN ADDITIONAL AMOUNT OF RS 100/- IS CHARGING AS CHARGES FOR ROAMING PRODUCT.I NEVER APPLIED FOR ROAMING AND MY COMPLAINT MADE TO DISTRICT AND CIRCLE AUTHORITIES TO CEASE THE EXCESS CHARGING AND TO REFUND THE EXCESS PAID AMOUNT HAVE NO RESPONSE.KINDLY INTERVENE.

          SUDHISHKUMAR

          BSNL nic — bsnl

          my NIC no. is [protected]. last year i cancelled my NIC connection. but now also bill is comming. so please stop sending the bill.

          sagayamary
          azhagappapuram
          tamilnadu

          bsnl nic — Does not get connected since last week

          My internet connection no. is [protected] (BSNL NIC)

          Since last 4/5 days whenever I try to connect the service reply is DISCONNECTED.
          I can not find the reason. I have paid up to date bill and still suffering. Any help.


          Hiranya Jyoti Bayan
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            N
            Neeraj Mittal
            from Gurgaon, Haryana
            Apr 10, 2010
            Resolved
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            Resolved

            Address: Jaipur, Rajasthan

            My sim is blocked so please give me puk code no and security code no.My mobile no is [protected] and my sim no is[protected].
            Aug 14, 2020
            Complaint marked as Resolved 

            Pre paid — SIM BLOCK

            MOBILE No.[protected]. KINDLY BLOCK THE SIM IMMEDIATLEY.



            SURESH NAIR
            08/01/2009

            BSNL Prepaid — solution for sim blockage

            Respected sir,
            My mobile was asking for puk code & I typed imaginary no. then it asked for pin code & i did the same now my sim is rejected.
            Kindly give me some suggestion in my above id.
            My no [protected]
            thanking you.

            BSNL SIM — BLOCK MY BSNL SIM

            I lost my Mobile phone today[protected], can you please block my BSNL sim card ([protected]) for avoid misuse.

            Thanks & Regards,
            G.Senthilvelan
            Respected sir,

            I have lost my sim card today[protected]. My no. is [protected]. I request you to block my sim immediately.I hope you would do the needful as soon as possible.

            bsnl-prepaid sim — blocking of sim

            sir,
            my name is suleman .i am using bsnl prepaid lifetime sim.
            yesterday 30 sep 2009 in the evening near about 5:00 pm- 6:pm , i have lost my phone.
            so i want to block my sim that anyone cannot do misuse of my sim.
            sim no is: [protected]
            please block it as soon as possible.
            thank you
            Respected sir,
            My mobile was not workin from[protected], only a massege in screen is sim error.
            Kindly give me some suggestion in my above id.

            My no [protected].
            my simcard no[protected] is ost/misplaced. Please block the no.

            BSNL PREPAID sim blocking — blocking of BSNL PREPAID SIM

            Dear Sir,
            I have lost my mobile which was having BSNL Excel Prepaid Card and hence request you to kindly block my SIM to avoid misuse of my number.
            My number is O[protected]. Please help me in this concern.
            With thanks,
            M.K.Tiwari
            Lucknow (Uttar Pradesh)
            Pl
            Block my number sim card this no [protected].plz help me.

            my addres @id
            Sanjeev Chauhan
            Flat no 201/C 1
            Opp bsnl tower
            Chaurch road
            Kirkee
            Pune -03
            Pan card noAHXPC4430G
            D O B 1/4/1974
            My new bsnl no[protected]
            sir
            my bsnl sim was block. pl sir Activate my sim card.
            my no. is [protected].
            and my second no is [protected].help me sir.
            email- [protected]@gmail.com
            i have lost my sim card today(12/08/2010) .my no is [protected].i request you to block my sim immeddiately.i hope you would do the needful as soon as possiable.

            BSNL SIM — To Block SIM

            Sir,
            I mobile was robbed by miscreants in Awas Vikas Hanspuram C-sector at 7.30 PM.So i want to block my BSNL SIM.my NO. is [protected]
            sir, my sim is blocked and it's asking about PUK code. So please provide me my PUK code
            my phone number is [protected]
            Sir,
            block my BSNL SIM.my NO. is [protected]
            Please block my BSNL SIM, [protected]...
            Dear Sir,

            my BSNL prepaid sim card is blocked. Please Sir activate my sim card as soon as possible. My No. is [protected].

            Thanking you.

            Namita Roy
            E mail: [protected]@yahoo.com.
            sir
            my bsnl prepaid sim was blocked no.[protected]
            please activate it as soon as possible
            sir

            my bsnl prepaid sim was blocked no [protected]

            please activate it as soon as possible
            Hi,

            My BSNL sim is blocked, kindly activate my sim card.My number is [protected].
            If not possible kindly send suggestion to my mail id-vimalya.[protected]@gmail.com
            MOBILE No.[protected]. KINDLY BLOCK THE SIM IMMEDIATLEY.


            Rajani Thanvi
            Good Morning Sir/Madam
            I am Alekya, In past i prefered to use BSNL prepaid SIM. On some cases since 4 months i didn't used my bsnl no. Now by using that sim it showing sim is LOCKED.Can anyone please help me How to activate my SIM again
            My no: [protected]
            If any Quarries please let me know its very urgent..
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              A
              ATUL KUMAR
              from Gurgaon, Haryana
              Apr 10, 2010
              Resolved
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              Resolved

              Address: Kaithal, Haryana

              Dear sir,

              i have purchase a new sim from BSNL sim mela from PANIPAT (HARYANA) no. issuing me [protected] after using i got outgoing and incoming call from bsnl are normal but when someone call me on this number from other network like (AIRTEL,IDEA,TATA ETC.) than customer care asking PLEASE CHECK THE NUMBER i have complating many times on customer care but no response,

              so i request you please solve my problem as soon as possible NO IS [protected] (VALIDITY 6 MONTHS,RECHAGE WITH 44 Rs.)

              PLEASE DO THIS NEEDFULL.

              thanks &regards
              Atul kumar

              [protected]
              Aug 14, 2020
              Complaint marked as Resolved 

              BSNL Prepaid — Problem in network

              My phone no. is [protected]. I have life time prepaid connection EXCEL card.
              from almost two weeks i m trying to call customer care numbers
              i tried the following no. 1500, 123, [protected], [protected] and more, but always
              it shows "network busy, retry or not" .I Live in NALLASOPARA, THANE DISTRICT, MAHARASHTRA.
              i m tired of this problem
              PLEASE HELP ME
              WAITING FOR YOUR REPLY
              Thank You...
              [protected]@gmail.com
              yesterday i recharged my mobile no [protected] with 1 and half months validity(rs 500), but the problem is that i am not able to call anymore but i can recieve all the calls, my validity will expire on 31st march.so i am requesting you to save me from this problem.
              I am facing the network problem in my bsnl prepaid excel connection since last two years.My no is [protected]

              BSNL Prepaid — Network problem

              Instrument shows 'No Service', some times 'Searching' since last 5 days. I repeatadly contact with customer care but all in vain. My No. is [protected]
              Maine ek baar gprs chalu kiya tha jisme maine 50 kb ki browsing ki jisme mere 120 rupay kut gaye
              My mobile network always slow.My mobile no is [protected].

              BSNL Prepaid — Network Problem

              Sir
              I am staying in Bengaluru Near K.S.Town
              Near to my place there are three to four bsnl towers are there. So whenever I call somebody due to signal variation call cuts inbetween.
              I have complained to the customer care and also the nodal officer.
              Some people came from bsnl and checked and went. There is no improvement in the signal quality. And still I have not got the responce from the concerned officer.
              Please help me in this regard.
              Thank you
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                R
                Rajeev Kumar
                from New Delhi, Delhi
                Apr 10, 2010
                Resolved
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                Resolved

                Address: Panchkula, Haryana

                I am Using BSNL 3G Data Plan on my laptop using Nokia 5230 as USB Modem.
                Speed is Good but problem is Disconnects Every few minutes and Data download is interrupted.

                I there is a problem with BSNL I think these guys don't know data scale below MB, every time you connect they charge you with 1 MB even If you don't download anything.
                Aug 14, 2020
                Complaint marked as Resolved 
                Problem solved by a hot fix

                http://www.techportal.in/2010/05/bsnl-3g-disconnect-automatically.html

                BSNL — Wrong Bill Generation

                I applied for a landline phone and Broad Band connection at my Home having residental address 89-A, Arjun Nagar< Gopal Pura Bye Pass Jaipur-302015

                Land Line Number is[protected] in the name Priyanka

                After one my job has been transfer at Jodhpur, i submit an application at their office to close our Broad Band connection with immediate effect under750 /- p.m plan. and active only phone serives under150 p.m plan. I asked for that letter receiveing copy they refuge to the same and said aapk kaam ho jayega....

                Now i m receiving bill my tenant inform me they a bill come throgh BNSL dues an amt of rs 2455/-

                this is cheating from the company side and i m not going to pay not even a single penny pls resolve my issue as soon as possible

                Regards

                Priyanka

                BSNL 3G Data — Incorrect Bill Generation

                I have opted for the Rs. 4200/- promotional plan in the month of December 2010.

                Bill date : 19/04/2011 and Invoice # :[protected] Due amount : 31545

                Since I'm still in promotional period of 4200 (6 months). Why this bill has been generated?
                Please let me know for the same. I won't be clearing this due amount.
                this page is invalid sir

                please i m living in mahendergarh and has the same problem
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                  D
                  D.V.R.K.SASTRY
                  from Hyderabad, Telangana
                  Apr 10, 2010
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                  Address: Rangareddy, Andhra Pradesh

                  This is the complaint that without any information BSNL authorities subscribed to mobile radio and music radio to my number [protected]. I tried for deactivation. But of no use. And I complained in Saroornagar BSNL office with my number on 23rd of march,2010. I follwed call centre executive directions but again another service is subscribed.With 12630033 and 12630019 are the two numbers. The Office personnel explained me within 15 days it will be rectified. But of no use. I complained two times and 5 time on Phone. But of no use I dont know to whom I contact. Because I am an private employee, it is impossible to go to office regularly. Because of this I lost 100/-. Can u help in this favour.

                  D.V.R.K.SASTRY
                  MOBILE NO. [protected]
                  HYDERABAD
                  hi sir/madam..
                  i am final yr btech student. i want to deactivate my RADIO STATION ... it is automatically activated in my phone...and every mnth it is cutting 20/- rs... i called up to customer care they r telling that they dont know about this radio station... soo what can I do sir/madam... i want to DEACTIVATE AS SOON AS POSSIBLE... BECAUSE I AM A STUDENT AND EVERY MNTH 20/- RS IS CUTTING FRM MY BALANCE..I CANT WAIT ...THIS BSNL CUSTOMER CARE CENTER IS WASTE ...BECAUSE NO ONE SOLVES MY PROBLEMS...REGARDING THE BSNL COMPLAINTS...I AM SORRY TO SAY THIS...BSNL OFFERS R NICE BUT WITHOUT OUR PERMISSION THEY WILL ACTIVATE RADIO STATIONS, CRICKKET ALERTS, , , ...ETC...

                  PLS I DONT WANT TO REPEAT THIS AGAIN && again...

                  pls tell HOW TO DEACTIVATE RADIO STATION FRM MY MOBILE ...I AM VERY HELPFUL TO U ...plsssssssss ...my no is [protected]...pls deactivate it in THIS MAY 2010 ITSELF ...PLZZZZZ CAN U HELP ME ...
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                    S
                    sanjay Dungarpuria
                    from Hyderabad, Telangana
                    Apr 9, 2010
                    Resolved
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                    Resolved

                    Address: Ahmedabad, Gujarat

                    Sir, I have given an application to shift my landline phone at my new residential address and it is in the same exchange also. I was assured by the official that it will be shifted in 3-4 days but after repeated reminders nobody is giving any heed to my problem. Moreover when someone dials on this phone the tape runs as this no does not exist .This is really probllematic situation.
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Reminder-5

                    --- On Fri, 28/5/10, Anil Harihar <[protected]@yahoo.co.in> wrote:


                    From: Anil Harihar <[protected]@yahoo.co.in>
                    Subject: Re: Shifting of Connection OB No[protected].05.2010
                    To: [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in
                    Cc: [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@yahoo.co.in, [protected]@yahoo.co.in
                    Date: Friday, 28 May, 2010, 4:35 PM

                    Reminder-4

                    --- On Fri, 28/5/10, Anil Harihar <[protected]@yahoo.co.in> wrote:


                    From: Anil Harihar <[protected]@yahoo.co.in>
                    Subject: Re: Shifting of Connection OB No[protected].05.2010
                    To: [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in
                    Cc: [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@yahoo.co.in, [protected]@yahoo.co.in
                    Date: Friday, 28 May, 2010, 4:34 PM

                    Reminder-3

                    --- On Fri, 28/5/10, Anil Harihar <[protected]@yahoo.co.in> wrote:


                    From: Anil Harihar <[protected]@yahoo.co.in>
                    Subject: Re: Shifting of Connection OB No[protected].05.2010
                    To: [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in
                    Cc: [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@yahoo.co.in, [protected]@yahoo.co.in
                    Date: Friday, 28 May, 2010, 10:22 AM

                    Reminder-2

                    --- On Thu, 27/5/10, Anil Harihar <[protected]@yahoo.co.in> wrote:


                    From: Anil Harihar <[protected]@yahoo.co.in>
                    Subject: Re: Shifting of Connection OB No[protected].05.2010
                    To: [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in
                    Cc: [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@yahoo.co.in, [protected]@yahoo.co.in
                    Date: Thursday, 27 May, 2010, 1:25 PM

                    Reminder-1

                    --- On Tue, 25/5/10, Anil Harihar <[protected]@yahoo.co.in> wrote:


                    From: Anil Harihar <[protected]@yahoo.co.in>
                    Subject: Re: Shifting of Connection OB No[protected].05.2010
                    To: [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in
                    Cc: [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@yahoo.co.in, [protected]@yahoo.co.in
                    Date: Tuesday, 25 May, 2010, 6:07 PM

                    Sir,

                    The shifting has been done on 24.05.2010.But the number is changed from
                    [protected] to[protected].And the broadband is also not working.

                    Regards
                    Anil

                    --- On Sat, 22/5/10, Anil Harihar <[protected]@yahoo.co.in> wrote:


                    From: Anil Harihar <[protected]@yahoo.co.in>
                    Subject: Re: Shifting of Connection OB No[protected].05.2010
                    To: [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in
                    Cc: [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@yahoo.co.in, [protected]@yahoo.co.in
                    Date: Saturday, 22 May, 2010, 10:16 AM

                    The new address:

                    AnilG Harihar,
                    Ist Floor, 189, 5yh Cross, 1st N Block, Rajajinagar
                    Bangalore-560010

                    OB No[protected].05.2010
                    Consumer No 50919866

                    --- On Wed, 19/5/10, Anil Harihar <[protected]@yahoo.co.in> wrote:


                    From: Anil Harihar <[protected]@yahoo.co.in>
                    Subject: Shifting of Connection
                    To: [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in
                    Cc: [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@yahoo.co.in, [protected]@yahoo.co.in
                    Date: Wednesday, 19 May, 2010, 11:05 AM

                    Sir,
                    Ref: LandLine no[protected]

                    With reference to the above subject, I would like to request for compensate for the non-service of the broadband telephone service for the last 3 days.


                    Thanks and Regards
                    Anil
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                      K
                      keni shashikant chandrakant
                      from Mumbai, Maharashtra
                      Apr 8, 2010
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Thane, Maharashtra

                      telepho no.[protected] line dade on dt.07/04/10 and insnsturment not properly working last six month
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      LAND LINE PHONE is in dead condition most of the day.
                      Land line Phone nos[protected] is in dead condition 15 days in a month,
                      the related offices are not lifting the their phones,
                      No body attending Customer complaint land line no.
                      Even afetr this type of service also bill will be done excessively.

                      Why this type of misbehaviors, We think the BSNL peoples does not understad the neeeds of the customers.

                      They are not doing any favor by providing timly services.

                      Hope do the needful rectification of the above said land lines

                      BEST REGARDS
                      PATIL

                      BCC: pqmd [protected]@bsnl.co.in
                      CC: pq [protected]@bsnl.co.in
                      telephone no.[protected] line deade & insturment
                      telepho no.[protected] line dade on dt.29/05/10 and insnsturment not properly working last five month

                      the related offices are not lifting the their phones,
                      No body attending Customer complaint land line no.
                      Hope do the needful rectification of the above said land lines.

                      BEST REGARDS
                      PATIL

                      BCC: pqmd [protected]@bsnl.co.in
                      CC: pq [protected]@bsnl.co.in
                      To
                      DET
                      Kalyan telecom District
                      kalyan

                      my tel no[protected] having at kalyan rambaug is frequenty not working and brodbad is alswo not working most times will not get server land kline is dead from last one month
                      we cant dial 198 or ot getting dialtone
                      the bill is almost 8oo 2500 last month we paid 2500 bill that is already axeess hence
                      we request to ple. looked in matter and reambess t6he the amount which we have paid
                      copy to
                      Gm kalyan
                      PGm kalyan
                      Accounts Offecer kalyan
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                        A
                        Alexander D Mathew
                        from Mumbai, Maharashtra
                        Apr 8, 2010
                        Report
                        Copy

                        Address: Hyderabad, Andhra Pradesh

                        I am finding difficulty in registering for online payments for my telephone Nos.[protected] and [protected].
                        One of the questions asked for the registeration is that to enter the Consumer No.where as no mention of the consumer No. in the telephone bills.However a customer Id is provided in the bill.
                        Is the customer Id and Consumer No. is same? When I contacted your service 1500, i was told that both are same. But when I enter customer Id No. [protected], it shows that it should not be more than 8 digits.where as it is 10 digits.
                        I will be highly grateful to you for providing consumer Nos for my phone Nos [protected] and [protected].
                        Thanks and regards,
                        Alexander D Mathew
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                          S
                          somedas123
                          from Siliguri, West Bengal
                          Apr 7, 2010
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: North 24 Parganas, West Bengal

                          I had done BSNL online recharge (top up of Rs. 110/-) through BSNL portal. But the talkvalue has not been credited till now (08/02/2010 4:53:57 PM)
                          Details are as below

                          Name: Somnath Das
                          Mobile No. :[protected]
                          Transaction Date :08/02/2010 4:53:57 PM
                          Transaction Amount : (INR)110.00
                          Transaction Type : UNION BANK DEBIT CARD
                          Transaction ID : TXT[protected]
                          BSNL Customer Care Docket No: 5149987 of 08/02/2010
                          BSNL Customer Care Docket No: 5205501 of 04/03/2010
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          BSNL excel top up card — about recharge

                          i bought the top up card of value 112 RS on 11|5|09..and BSNL server was down on that day.BSNL costumer care officers say that i have used the card but i have not received any balance on my card yet.please do the needfull.

                          BSNL — Online Recharge (Top up) Complaints

                          I had done BSNL online recharge (top up of Rs. 110/-) through BSNL portal. But the talkvalue has not been credited till now (08/02/2010 4:53:57 PM)
                          Details are as below

                          Mobile No. :[protected]
                          Transaction Date :08/02/2010 4:53:57 PM
                          Transaction Amount : (INR)110.00
                          Transaction Type : UNION BANK DEBIT CARD
                          Transaction ID : TXT[protected]
                          BSNL Customer Care Docket No: 5149987 of 08/02/2010
                          BSNL Customer Care Docket No: 5205501 of 04/03/2010
                          DEAR SIR,
                          I AM A CONSUMER OF PREPAID BSNL MOBILE HAVING MOBILE NO [protected] ON THE DATE OF 12.03.2010 I RECHARG MY MOBLIE THROUGH ONLINE RECHARGE HAVING AMOUT OF RS 55
                          .THE MONEY IS BEING DEDUCTED FROM MY ACCOUNT BUT MY MOBILE BALANCE NOT UP DATED .TRANSACTION AC NO IS [protected] FROM SBI ACCOUNT
                          BSNL PAYMENT TRANSACTION NO IS 23081513 SO PLZ SOLVE THIS COMPLAIN AND RETURN MY MONEY
                          ABHI TAK PAISA WAPAS NEHI DIYA BSNL COMPANY WALO NE
                          sir i am sureshkumar i recharge my bsnl ([protected])mobile through http://portal.bsnl.in on 20/06/10at 7.00pm transation MHDF[protected]-BSNL BILLDESK the amount of 110 rupees duduct from my hdfc account secunderabad hdfc refno[protected] till this minut recharge is not successful
                          My Problem is resolved.
                          Yes, I also agree.. BSNL had theft my money Rs.110
                          had done BSNL online recharge (top up of Rs.200/-) through BSNL portal. But the talkvalue has not been credited till now (30/09/2010)
                          Details are as below

                          Name: priya
                          Mobile No. :[protected]
                          Transaction Date :30/09/2010 12.:13 pm
                          Transaction Amount : (INR)200.00
                          Transaction Type : ICICI BANK DEBIT CARD
                          Transaction ID : [protected]

                          CellOne — Never received online recharge

                          I have done an online rechare for Rs.550 on 8 Dec 2010. it's been a week but still i haven't received the recharge.

                          BSNL — NON-RECHARGE OF TOP UP AMOUNT OF RS.220/- PAID ONLINE

                          I HAVE MADE ONLINE RECHARGE OF BSNL TOP UP (rS.220) THROUGH INTERNET ON 02.02.2011 VIDE RECEIPT NUMBER [protected] FOR RS.220/- AND TRANSACTION NO. TXT[protected] . MY CELL NUMBER IS [protected]. TILL DATE (I.E., 04/02/2011 AT 11.30 AM) I HAVE NOT RECEIVED ANY MESSAGE REVISING MY BALANCE.

                          I REQUEST THE CONCERNED TO TAKE IMMEDIATE ACTION.


                          K V DURGA PRASAD
                          HYDERABAD
                          [protected]

                          BSNL — NO transaction of balance

                          Hello sir my name is Manik my mobile number is [protected].
                          I recharge on my Bsnl number [protected] of Rs 100 on 15 Aug i recieve sms that Recharge successful but i did not recieve talk time.
                          I also complaint via mail 2 times to BSNl officer ( [protected]@bsnl.co.in ) but they did not give reply of my complaints.
                          please refund my 100 Rs

                          BSNL top-up recharge — top up recharge not successfully made

                          SALE TRANSACTION THROUGH NET SECURE FOR MOBILE NUMBER [protected] COULD NOT BE PROCESSED. REF. NO. [protected] . PLEASE ASSIST IN THIS MATTER.

                          H.JENA

                          BSNL — non receipt of top up money

                          order nos. 38861356 for recharge of 98 rs failed , didnot receive .please find out and resolve the issue
                          I HA VE RECHARGE MY MOBILE NO.[protected] ON DATED 02/06/12 DEBITING MY BANK ACCOUNTING FOR RS.220/ BUT MOBILE NOT RECHARGE KINDLY RECHARGE IT IMMEDIATELY.
                          i too have done BSNL online recharge (top up of Rs.110/-) through BSNL portal. But the talkvalue has not been credited till now (06/06/2012)
                          Details are as below

                          Name: Visweswara
                          Mobile No. :[protected]
                          Transaction Date : 6/6/2012 1:15:00 PM
                          Transaction Amount : (INR)110.00
                          Transaction Type : SBI BANK ONLINE LINE
                          Transaction ID : TXT[protected]
                          receipt no: [protected]
                          I have recharged my above BSNLmobile on 03082012 at 12.10AM VIA UBI ATM RS 55/-CARD REF. NO. [protected] and Tran. TXT[protected] but it is not recharged or refunded till the date. IN my amount was debited from bank acount has deducted RS 55/-MY MOBILE NO.[protected]
                          I have recharged for Rs.50/- on 30th October 2012 and again online recharge has done through net banking(ICICI).But it is not accounting in my balance.Please let me know the reason for why the recharging process is not happening with my cell No [protected]
                          Hi Sir,

                          I had done BSNL online recharge (top up of Rs. 110/-) through BSNL portal. But the talk value has not been credited till now. Also I raised complaint in customer care in BSNL portal. But status updation against complaint is not done yet. Details are as below

                          Name: Kavitha Vinod
                          Mobile No. :[protected]
                          Transaction Date :31/04/2013 4:53:57 PM
                          Transaction Amount : (INR)110.00
                          Transaction Type : STATE BANK OF INDIA
                          Transaction ID : TXT[protected]
                          Receipt Number : [protected]
                          BSNL Customer Care complaint Docket No: E31CH300137 of 31/05/2013
                          Swapan Kumar Kundu on 12 Mar 2017
                          Hi Sir,

                          I had done BSNL online recharge (top up of Rs.190/-) through My BSNL appl. But the talk value has not been credited till now. Also I raised complaint in customer care in BSNL portal. But status updation against complaint is not done yet. Details are as below

                          Swapan Kumar Kundu. Receipt No[protected], Transaction id PGSM[protected], transaction date & time 12 mar 2017 18:51:22 hrs, through SBI debit card Bank details[protected]
                          Plov's reply, Mar 14, 2017
                          please refund the amount
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                            V
                            VIDYA G R
                            from Basi, Punjab
                            Apr 7, 2010
                            Report
                            Copy

                            Address: Bangalore, Karnataka

                            OUR LANDLINE IS [protected] WITH CONSUMER NO.50058186.
                            WHENEVER WE TRY TO CHECK USAGE THE STEREOTYPSED ANSWER IS
                            DATA NOT AVAILABLE FOR THIS NO.IF WE TRY TO OPEN PORTAL 10.248.195. IT IS NOY OPENING
                            MESSAGE TIMEDOUT. KINDLY DO SOMETHING FOR KNOWING OUR BROADBAND USAGE CHEKING
                            SO THAT WE CAN CONTROL OUR USAGE.
                            VIDYA GR
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                              S
                              shiv mohan shukla
                              from Delhi, Delhi
                              Apr 6, 2010
                              Resolved
                              Report
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                              Resolved

                              Address: Lucknow, Uttar Pradesh

                              Dear sir

                              I have BSNL WLL internet connection(plan village area) from 28th jan 2010 ,but I did not receive my BSNL WLL bill at home, my WLL number is[protected].So I humbly request you to please provide orignal bill to my address or my email_ID.
                              Thanking you

                              your's sincerely
                              shiv mohan shukla
                              A-211 dayal residency,
                              near BBD college, chinhat
                              faizabad road
                              lucknow UP-227105
                              PHONE NO.[protected]
                              E-MAIL: [protected]@bhelepd.com
                              Aug 14, 2020
                              Complaint marked as Resolved 

                              wll — BILL NOT RECEIVED

                              MY NAME IS AJIT BASHA. MY COMPLAINT IS NOT RECEIVING THE BILL OF MY WLL PHONE NO. IS 2911440. PLZ SEND ME A BILL ON MY ADDRESS AJIT BASHA, 2 GOYAL NAGAR, KANADIA ROAD, OPPOSITE AGRAWAL HOUSE, INDORE(M.P.)

                              BSNL WLL — bill not receiving properly

                              bsnl wll bill not reciving properly pls enroll my wll no [protected] on chandakob
                              or mail me procedure on chandakob.[protected]@rediffmail.com
                              thanks and regards
                              o b chandak
                              dear sir, i m o b chandak using u r bsnl wll since april 2010 but not reciving bill properly
                              pls enroll my no [protected] to on line payment on chandakob
                              pls send confirmation on chandakob.[protected]@rediffmail.com
                              thanking you
                              o b chandak
                              [protected]
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                                A
                                ANEESAHMED
                                from Baharampur, West Bengal
                                Apr 6, 2010
                                Resolved
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                                Resolved

                                Address: Belgaum, Karnataka

                                The New Net-Point
                                Anees Ahmed .Ansari
                                Azam nagar, Belgaum
                                Ph-2479242


                                To,
                                The Chief Officer
                                B.S.N.L LTD

                                Respected Sir,
                                I am Owing a broad brand connection of your telecom since past few months, my no is[protected]. Since I am facing several problems past one month such as Dis-Connection of Broad Band at any time. I, have Complained our regional telecom office several times but they are unable to solve the problem. They are telling to use the Lap-Top and Observe (which is unaffordable to me ), to remove the Anti-Virus from the Systems which can internally harm my Hardware and slow down the systems .The Telecom Officers are not Solving the Technical Problems but blaming to me .
                                As I am facing problems to my business due to Dis-connection and loss to the business, I, kindly request you to solve the matter as soon as possible. I am Totally Un-Satisfied with the Service Provided by the B.S.N.L Telecom. I have received two bills from Broad Band section with no business done for past two month. I Kindly request you to Discount the Bills for the In-Convenience Caused by the Department and Solve the problem Permanently.
                                Thanking You,
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Myself Manjur ahammad chikkodi, Plot No 12, 284/7, Patil Nagar, Mutage. My broad band internett connection ph No is[protected].My broad band connection is not working properly from last one month. BSNL personnel attended once. My computer is working properly.Known person is telling internett is too slow.The Telecom Officers are not Solving the Technical Problems but blaming to my computer .


                                As I am facing problems due to not working/ too slow of broad band. I, kindly request you to solve the matter as soon as possible. I am Totally Un-Satisfied with the Service Provided by the B.S.N.L Telecom. Or else dis-connect the internett alongwith land line please.
                                It is very common for a person to blame the PC when he is unable to resolve the speed issues... Same problem with me, while my PC works at great speeds with Airtel 4G wifi or MTS wifi dongles...Sadiq Ph No. [protected]
                                We are from Kisanmitra Multi State Co-operative society LTD. Banahatti Tq:Jamkhandi Dis: Bagalkot My broad band internet connection Ph No is [protected]. My broad band connection is not working properly from last one month. Computer is working properly. Now a person is telling internet is too slow. But the Telecom Officers are not Solving the Technical Problems & blaming to computer . So please solve the problem as soon as possible.
                                My landline No is[protected] which is supposed to have a broad band wifi connectivity. The same is very erratic and most of the times non functional. When complained to the local IC, they send the lines man to repair it but very soon it goes faulty again. Really fed up. PLEASE ATTEND TO THIS COMPLAINT IMMEDIATELY AND PROVIDE LASTING SOLUTION
                                Regards
                                Col VC PRAKASH
                                Dear Sir, my telephone no. is[protected] with Broad Bank wifi connectivity. The same is not working since last ten days. During the month of May 2016 also there no regular connection. I have complained about the same to the jurisdictional exchange many time, but so far nothing is done. Without proper connectivity and usage of BB/ telephone, I am getting monthly bill, which I have paid expecting the better services. I am sorry to say that the service of BSNL has became worst. Please direct the concern persons to do the needful urgently.
                                My bsnl no. 2474796. Since June 29 my broad band is not working properly. I made many complaints to Shivabasava Nagar bsnl. One officer visited us and advised to change modem. Even we purchased new modem then too the internet connection is on and off every minute. Then the officer said the white has to be changed, and asked me to lodge a fresh complaint.

                                The process seems unending.

                                I appreciate if there is any remedy coming up, through this forum.

                                Thanks
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                                  KIRAN KUMAR CHITGOPEKAR
                                  from Hyderabad, Telangana
                                  Apr 6, 2010
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                                  Address: Hyderabad, Andhra Pradesh

                                  Dear Sir,

                                  The services of BSNL mobile is not at all satisfactory. On 5/4/2010 they have deducted Rs.25/- from my mobile no; [protected] towards Premium Ring Back Tone without any request from me. On the same day I made a complaint to their customer care center on [protected] and they provided complaint no AP[protected] and told me that they will verify and inform me within 24 hrs. On 6/4/2010 I received a call from them. They informed me that PRBT is activated by me through Internet at 11:55 hrs on 5/4/2010 which is not true.

                                  I was in the office on 5/4/2010 from 10.00 hrs to 18:00 hrs and I do not have access to the internet in the office so how can I send request through Internet? I do not use Net in the office hours. Iam totally dissatisfied with their reply and deduction of Rs.25/- from my mobile without my fault. They even said that they cannot credit amount to my account. In these days of Competition if they continues like this then the day is not far away, when their valued customers will switch to other service provider and their rating will go down. Therefore I request the concerned officers to credit Rs.25/- to my mobile number [protected] as soos as possible and request them not to repeat such type of mistakes in future.

                                  Thanking you,


                                  (C. Kiran Kumar)

                                  BSNL Mobile — CRBT regarding

                                  Hello Sir/Mam,
                                  I have two bsnl numbers [protected] and [protected].Company has activated CRBT (caller ring back tone) at their own. I did not send any request for it.Both the numbers are used by my family members. They do not any procedure to send request for these kind of services.It simply means company has activated without any request.please try to solve my problem.
                                  Thanks.
                                  Sukhdeep Maan.
                                  Mob no. [protected].
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                                    P
                                    parvej
                                    from Ratlam, Madhya Pradesh
                                    Apr 6, 2010
                                    Resolved
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                                    Resolved

                                    Address: Madhya Pradesh

                                    BSNL MP use my money for their promotion.
                                    I have BSNL Pre Paid connection.

                                    My Mobile No. - [protected]
                                    My Name - Parvej Khan

                                    I am using BSNL Callwer tune facility from last few month & for that BSNL is charging me Rs. 37/- per month.

                                    Caller tune is the facility by which if some one call me on my no. then caller will be able to listen the music as per set by me on Rs. 37 /- rental.

                                    But BSNL Madhyapardesh, who charged me Rs 37/- per month doing their promotion instead of providing me caller tune for which I have paid Rs. 37/- per month.

                                    My caller are getting following message when they called me -->

                                    "Is gaane ko Apni Caller Tune Banane Ke Liye......................... up to 10 second" & till the time i pick up the phone my caller is not able to listen my caller tune.

                                    I am not paying money for BSNL promotion.

                                    They can not use my no. for their promotion without informing me.

                                    They can not use my money for their promotion. I am their customer not vendor.

                                    Request you to ask BSNL to stop promotional message from my caller tune which is unethical.

                                    When I called to their cutomer care no. the customer care executive were forcing to continue with the same promotional message which is really unethical..
                                    Aug 14, 2020
                                    Complaint marked as Resolved 

                                    BSNL PRBT — BSNL MP use my money for their promotion.

                                    I have BSNL Pre Paid connection.

                                    My Mobile No. - [protected]
                                    My Name - Alok Jain

                                    I am using BSNL Callwer tune facility from last few month & for that BSNL is charging me Rs. 37/- per month.

                                    Caller tune is the facility by which if some one call me on my no. then caller will be able to listen the music as per set by me on Rs. 37 /- rental.

                                    But BSNL Madhyapardesh, who charged me Rs 37/- per month doing their promotion instead of providing me caller tune for which I have paid Rs. 37/- per month.

                                    My caller are getting following message when they called me -->

                                    "Is gaane ko Apni Caller Tune Banane Ke Liye......................... up to 10 second" & till the time i pick up the phone my caller is not able to listen my caller tune.

                                    I am not paying money for BSNL promotion.

                                    They can not use my no. for their promotion without informing me.

                                    They can not use my money for their promotion. I am their customer not vendor.

                                    Request you to ask BSNL to stop promotional message from my caller tune which is unethical.

                                    When I called to their cutomer care no. the customer care executive were forcing to continue with the same promotional message which is really unethical..
                                    I am also facing exactly same problem. My name Is Ujjawal Agrawal and number is 94XXXX2200
                                    i also have the same problem. BSNL Sucks...
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                                      Krishan Lal Khurana
                                      from Jabalpur, Madhya Pradesh
                                      Apr 6, 2010
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                                      Address: Jalandhar, Punjab

                                      Sir,

                                      I am Krishan Lal Khurana. I am the user of BSNL Internet and Landline. From the last 1 week, Internet and Landline were keep disconnecting and was not working properly and now both have stopped working. I have called BSNL office so many times, even I have gone BSNL office to register my complaint there but there was no proper response from them. Even they don't talk properly and their behaviour is very bad. When my grand-daughter called them for the complaint, they have not talked to my daughter mannerly.

                                      Please help me to get rid of this situation.

                                      An early reply is requested.


                                      With Regards.....
                                      Krishan Lal Khurana
                                      From : [protected]@gmail.com
                                      To : bsnl
                                      Cc : Telephones are not working
                                      Dear Sir,
                                      I am Rajesh Kumar from Patran distt. Patiala our landlines are not properly working &amp; on the start of the month they sent the bill &amp; take the money in one monthly only one day the landline is work only for one hour &amp; we complaints many time but they didn't listen any of our complaints. Every month we pay the bill and you can check our phone call list &amp; received calls also. we complaint to the head of that department but there is no response of our complaints
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                                        sam21041988
                                        from Gurgaon, Haryana
                                        Apr 6, 2010
                                        Resolved
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                                        Resolved

                                        Address: Surat, Gujarat

                                        Dear Sir,
                                        My BSNL Landline No. Is[protected], I Started New Pripaid Internet Connection, 1st day work properly but 2nd date to till day not any work..
                                        i complain to BSNL Office 5-6 time but not propely answerd my userid is pp[protected]@ppbb.bsnl.in

                                        If possibale please action it

                                        Thanks & Regards
                                        A Y Ghadiyali
                                        [protected], [protected]
                                        Aug 13, 2020
                                        Complaint marked as Resolved 

                                        BSNL Bangalore DataOne Connection — Internet connection not received!

                                        Since two days data one internet connection is not working at my home (land line number 23647211 at vidyaranyapura bangalore) Please look into this immediately

                                        BSNL-DATAONE — No response to complaints.

                                        Dear Sir:

                                        I am really frustrated with the service provided by you. I am in the Vazhuthacaud, subdivision, thiruvananthapuram, kerala. Repeated complaints are of no avail. They are never responding to the complaints. They have always the answer ready, that the service personnel is outdoors, when he comes they will tell. If we phone the service personnel, he will say something and simply cut it off. He does not even show minimum manners in speaking to a customer, seems they are doing a great favor to us. I am a BPO employee I also work from home, so when work gets disrupted I really get very much frustrated, due to their irresponsiveness and the pressure from my firm. Last time, my modem was damaged, I repeatedly called them for more than a week, still no one reported, then I myself took my modem to the office and got it replaced and installed it myself. In the afternoons, they wont even attend the phone calls. Also, the emergency number 1957 also is not helpful, they will simply say, we will report, could you give one single reason why I should continue with this connection Sir.

                                        Priyakumar. T
                                        Priyabhavan
                                        T.C-14/686
                                        Observatory lane
                                        Trivandrum-695033
                                        i have an internate connection since last 15 days but it worked only for 2/3 days.it alway shows server down.my phone no. is[protected] it comes under PEN bsnl ex.dist raigad, mah.i gave complaint on phone no.[protected] but nobody is responding.
                                        pls.do something so i get unintrupted service, othervise i am paying unnessesary.

                                        BSNL — Dataone never works

                                        On 28515582 at Bangalore, Dataone hasnt been working properly. Repeated visits to the officers at KR Puram exchange has not given any results. BSNL definitely has some good strategies only to Advertise not to provide service to its customer. For the past couple of months i have only been paying the customary Rs 500 withougt availing One BIT of data transfered.

                                        The tollfree # given to complain... well you can sit on & listen to the music for 15 odd mins after which you just hear teek, teek, teek, teek !... which means you were a fool, there is no one on the other side.

                                        BSNL-DATAONE — NO=CONNECTION

                                        TO,
                                        bsnl KALYAN
                                        I HAVE REGD. FOR NEW DATAONE ON 28/1012006
                                        C, NO:[protected]
                                        NO CONNECTION YET
                                        I HAVE VISITED ON SEVEREL TIME TO GET THE WORK DONE BUT NO RESPONCE
                                        PL DO THE NEEDFUL

                                        BSNL DATAONE — no connection till now

                                        I have applied for bsnl broadband , I have the existing modem and connection setup, still donot have an active connection. Customer care department asks to contact local JTO, no one lifts the phone, there. There is no response from the Commerical officer either.
                                        I myself have a a dataone broadband connection it has never workrd satisfactorily but in the last six months it has been worse than ever. Since it is an unlimited connection, I have been paying the complete bill throughout. The regular power cuts themselves are bad enough but the internet connection regularly disconnects and complains of insufficient band-width. I use it usually for audio streaming which requires only 128 kbps. Even so it does not function regularly inspite of claiming data transfer of 256kbps.
                                        my cell no. is [protected] in bsnl gujarat circle, I am not able to access gprs dince last one year i had complaned lot in customer care got many a times settings, vistied local office but yet no response, and continuing with the complain, My handset settings are ok, if i insert another bsnl card, i can aceess speedly but since last year i m not able to access in my connection i had changed my handsets but none can acess it, its a packed data error, shows packed data unavaliable when call is active, no body in staf[censored]nderstand the fault, don't know what to do plz help me out
                                        my name is remya im from kottayam.my internet conction .aiways got problem, if i infom to local office they woudnt respond, at the end of month im paying money without getting internet .im really ashmed of bsnl network .why cant u help the custmors.while they r paying money.my net connection was failed for last 1 week .then hardly i get it back .now its gone again.and the local office people dosents wants to do any thing.u people needs to be ashmed o[censored]r self for these all thining
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