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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: May 21, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 648

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M
MANHAS RASHPAUL SINGH
from Pune, Maharashtra
Mar 30, 2010
Resolved
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Address: Jammu, Jammu and Kashmir

DEAR SIR,

MY LANDLINE NO. IS[protected]

THE PROBLEM IS BILL OF THE MONTH OF JAN. & FEB. IS A/M 1464.00

SO THE DETAIL IS NOT OCCURED OF FORWARDING WITH THE CONTACTS PLZ DO THE ADHESIVE COMPOSITION OF BILL BECAUSE ITS A SO UNBEARABL BILL TO OUR NO. PLZ LOOK AT THE MATTER CAREFULLY AND GIVE THE DETAIL OF THIS NO SO I SATISFIED AND DO MY THE BEST FOR THE OTHER GENTICS AND THE GENUINE BILLS

OK SIR PLZ DO THE NEEDFULL ASAP IN THIS MATTER

REGRDS YOUR CUSTOMER
RASHPAUL SINGH
Aug 14, 2020
Complaint marked as Resolved 
Nov 18, 2014
chinubhai shah's response
Dear sir, please refer to my application dated22/10/2014 phone no.22111502,i have not received the refund claim regards crshah

BSNL — online landline billing in kashmir not available

As many other states are having online landline billing option but in kashmir we dont have even though jammu is also having we are not able to pay our bill on time.
Kindly forward to my landline bill statement & Broad band bill statement.

Thanks & Regards
Meridianlabels
DEAR SIR,

MY LANDLINE NO. IS KMJ [protected]

THE PROBLEM IS BILL OF THE MONTH OF MARCH. & APRIL. IS A/M 1464.00

SO THE DETAIL IS NOT OCCURED OF FORWARDING WITH THE CONTACTS PLZ DO THE ADHESIVE COMPOSITION OF BILL BECAUSE ITS A SO UNBEARABL BILL TO OUR NO. PLZ LOOK AT THE MATTER CAREFULLY AND GIVE THE DETAIL OF THIS NO SO I SATISFIED AND DO MY THE BEST FOR THE OTHER GENTICS AND THE GENUINE BILLS SEND MY EMAIL {KAILAS.[protected]@GMAIL.COM}

OK SIR PLZ DO THE NEEDFULL ASAP IN THIS MATTER

REGRDS YOUR CUSTOMER
KAILAS MER
dear sir/madam

i need my company landline bill summary to process the payment for 2 months summary. its just for clarification
dear sir/madam


my landline no:[protected]

pls send my landeline /broadband bill statement (march, april, may-total bill ) kindly send my E-mail ([protected]@gmail.com) pls send me immediately

thanking you
dear sir/madam


my landline no:[protected]
pls send my landeline /broadband bill statement in detail with all MOBILE & LL CALLS MADE FROM THIS NUMBER(april, may & june ) kindly send it on my E-mail ([protected]@gmail.com) pls send me immediately

thanking you
Dear Sir,
Sub: bill missing
My Land line no: 25735850

Kindly send a bill statement for the month of June 2010.kindly send a email for this.pls do the needful at the earliest.
email id : [protected]@yahoo.com


Thanks &Regards
Magesh kumar
EARABL BILL TO OUR NO. PLZ LOOK AT THE MATTER CAREFULLY AND GIVE THE DETAIL OF THIS NO SO I SATISFIED AND DO MY THE BEST FOR THE OTHER GENTICS AND THE GENUINE BILLS SEND MY EMAIL {KAILAS.MER3
Respected Sir,
Kindly send a bill statement for the month of July10th 2011 to Aug 10th 2011 with consumer no [protected] & bill no [protected] .kindly send a email for this.pls do the needful at the earliest.We have been experiencing fake amount bills for the last 2 months.There is no chance of 1700 or 1800 .So i require an immediate reply ASAP
email id : [protected]@yahoo.com
Contact:[protected]
dear sir/madam


my landline no:[protected]

pls send my landeline /broadband bill statement (April 2010 to March 2011) kindly send my E-mail ([protected]@sameerchemcon.com) pls send me immediately

thanking you
my landline no.2388846
pls send my landeline bill statement april 2010 to march 2011 kindly send my E-mail a/c.
[protected]@yahoo.com
my land line nos 23537701
23535756
23536680 please send my land line bills statement of last month kindly send my e.mail id <bhanu.[protected]@gmail.com> please send as soon as possible.
my land line no[protected]


please send my land line bills statement of last month kindly send my e.mail id<[protected]@yahoo.com> please send as soon as possible
dear sir/madam


my landline no:[protected]

pls send my landeline bill statement (march, april, may-total bill ) kindly send my E-mail ([protected]@gmail.com) pls send me immediately

thanking you
my land line no[protected]


please send my land line bills statement of last month (may) kindly send my e.mail id<[protected]@gmail.com> please send as soon as possible

BSNL — BILL STATEMENT

pls send my landeline bill statement (june-bill ) kindly send my E-mail ([protected]@gmail.com) pls send me immediately
MY LAND LINE NO.[protected]


PLEASE SEND MY LANDLINE BILL STATEMENT OF MONTH (JULY)
2012 MY EMAIL ID [protected]@gmail.com PLEASE SEND AS SOON AS POSSIBLE
pls send my landline no. 2749600 solapur bill payement statement April 2011 to March 2012) kindly send my E-mail [protected]@rediffmail.com
my land line no. is 2434540. I do not receive my landline bill statement since last 6 months. i had already complained for that in bsnl office. i pay my bill payment according to sms send by you on my mobile.

so please send my bill payment state ment every month regularly on my E-mail ID [protected]@rediffmail.com

thanks
from;
Dr Bhavesh Patel
LIG Colony
Indore
M.P.
land line connection no [protected] i am not using my phone for local calls using same just for inter net connection beside to same iam getting bill showing local call use it need check up of connection.my customer id-[protected], invoice number-[protected], for the month of october.
note-it is evident that my connection is used by someone or there is fault which is leading to recording o[censored]nwanted local call on my account and department is forcing to make the payment against the faulty bill and putting financial liabilities .you are requested to look into the matter and arrange the rectification of above said matter.
your faithfully
ds verma
plot no.111/2
saras sankul colony jln marg opp mnit jaipur, jpr
302017
india
sir/madam,
please send my landline duplicate bill for sep.-2012, my land line no.[protected], and my a/c no.-[protected], and send also landline bill statement, my mail id ([protected]@ymail.com)


remind : plz send as soon as possible
from:-
Danish Batool,
14, bahadar pura, kharakua, ujjain-456006(M.P.)
dear sir/madam


my landline no:[protected]
pls send my landeline /broadband bill statement (september 2011 to august 2012) kindly send my E-mail ([protected]@gmail.com) pls send me immediately

thanking you
MY LAND LINE NO.[protected]


PLEASE SEND MY LANDLINE TELEPHONE STTUS UPTO TODAY OF MONTH (NOVEMBER)
2012 MY EMAIL ID shivam.[protected]@gmail.com PLEASE SEND AS SOON AS POSSIBLE
Dear sir, I have paid Rs.1000.00 against my phone bill including Rs. 600.00 as monthly charges on the date 06-08-12. Then I took broad band connection of Rs.500.00 (Compo Plan).So that I have to get the monthly charges (600.00)deducted from the next bill. Please verify my bills and do the needful.

Thanking you
Sujathan C.K. Tel.[protected], Mob. [protected]
Chirayath House, Chenthrappinni, Thrissur 680687
sr my lanline phone[protected] please send my bills statement of last month kindly send my e.mail id <[protected]@gmail.com>
kindly send my landline telephone bill ststement of no.[protected] from j
une2012 to oct2012 my e mail id is rajesh1.[protected]@sahara.co.in
rajesh kumar srivastava
my landline number is[protected]

please send my landline bill statement for the month of october 2012.
my email id is vani.[protected]@gmail.com,
my address,
12/72, titan township, mathigiri, hosur-635110, tamilnadu.
is there any provision to send land line bills thro e mail if so please make arrangements to send
my land line no[protected] and my e mail id is jade.[protected]@gmail.com
thanks
dear sir/madam


my land line no:[protected]

Pl send my landline bill statement wiTh call detail (1st January to 12Th December2012 ) kindly send our E-mail ([protected]@sushenmed.com)([protected]@yahoo.com
Pl send me immediately

Thanking you
Sir pl. give the details of call summary of my landline bsnl bill from 01.11.2012 to 30.11.2012
phone[protected]

Plz sent call details My E-mail id:[protected]@gmail.com
Dear Sir.

My landline number is[protected].

I have not received my tellephone bile from the months of Sep. Oct, Nov and Dec., 2012. Plese send the same and detail of outgoing calls .

This detail may please be sent to my eamil [protected]@gamil.com

With regards
Anant Kumar Gupta
am suga i pay land line bill in online but still am not received the receipt in my email id pls sent me December month.([protected]@yahoo.com)
Transaction no;TX[protected].
Transaction no;TX[protected].
i pay 2 bill kindly sent me sir/mam.
dear sir,
we need to trace out the land line bill payment statement for the financial years[protected] and F Y[protected].
My Land Line no. [protected]
Name . G.Muthyala Naidu
Account no . [protected]
Kindly tell about the site where can i find the bill payment statement/ can u provide me the PDF statement to the email.ID [protected]@rediffmail.com
HI, My land line number is[protected] and this account number [protected] i want my bill statement for after 16/11/12 to 15/12/12!please help me to send for me!because i am shock about my bill!
thank you
I entered in your office at marys corner Thanjavur at 6.55 pm today.No one can sit in the counter upto 7.50pm in the mean time i contact Mrs Amudha AE of that office her reply was not satisfied me.When the counter cashier came i asked him, he was not there for nearly one hour he told that there is a server problem After waiting one hour i paid my bill no tnj[protected] at 90102 csc account no [protected] my telephone no is 275241.kindly do the needful sir
MY LAND LINE NO.[protected]


PLEASE SEND MY LANDLINE BILL STATEMENT OF MONTH (JUNE)
2013 MY EMAIL ID [protected]@gmail.com PLEASE SEND AS SOON AS POSSIBLE
I need my detailed bill statement for the month of May 2013.I want all outgoing call details. Please send me at [protected]@gmail.com. Customer ID :[protected] and my account number is [protected]
Dear sir/madam


my landline no:[protected]
pls send my landeline /broadband bill statement (February 2011 to march 2012) kindly send my E-mail ([protected]@live.com) pls send me immediately. its urgent.

thanking you
my bsnl landline no. is[protected]. please submit me paid bill statement for the month march 2013 and april 2013.
dear sir/madam,


My landline No :[protected]
Pls send my landeline /broadband bill statement in detail with all MOBILE & LL CALLS MADE FROM THIS NUMBER(July and August ) kindly send it on my E-mail ([protected]@gmail.com) pls send me immediately

Thanks & Regards

Shashi
( Sri Lakshmi Trading Corporation)
dear sir/madam


my landline no:[protected]

pls send my landeline bill statement (1st April 2012 to 31 March 2013 ) kindly send my E-mail ([protected]@yahoo.com) pls send me immediately

thanking you
MY LAND LINE NO.[protected]

PLEASE SEND MY LANDLINE BILL STATEMENT OF MONTH (01/07/2013 to 01/09/2013)
MY EMAIL ID shubhankar.electrical.[protected]@gmail.com PLEASE SEND AS SOON AS POSSIBLE
MY LAND LINE NO.[protected]

PLEASE SEND MY LANDLINE BILL STATEMENT OF MONTH (01/07/2013 to 01/09/2013)
MY EMAIL ID shubhankar.electrical.[protected]@gmail.com PLEASE SEND AS SOON AS POSSIBLE
my land line no.[protected]


Kindly forward to my landline bill statement & Broad band bill statement.

Thanks & Regards
dear sir/madam


my landline no:[protected]

pls send my landeline /broadband bill statement (July, August, September, October-total bill ) kindly send my E-mail ([protected]@gmail.com) pls send me immediately

thanking you
dear sir,
i am Abdul jaleel AK s/o abdulla AK
our land line number is [protected].
please send to me our land line bill statement on (1st OCT to 23rd DEC). kindly send my email ([protected]@gmail.com)
please send to me immediately.
please inform as soon as possible.

regards with
Abdul jaleel AK
[protected]@gmail.com
This is my number[protected]

pls send my landeline /broadband bill statement (April 2010 to March 2011) kindly send my E-mail ([protected]@sameerchemcon.com) pls send me immediately

thanking you
My landline BSNL no is[protected]. You are kindly requested to send my account statement for the bill from August 2013 to January 2014on my email id for tax calculation purpose. My email id is [protected]@rediffmail.com.

thanks,

Regards,

Rupali Chavan
03, Moreshwar Krupa CHS.
Sunil Nagar,
Dombivali (E) - 421201
My landline BSNL no is[protected]. You are kindly requested to send my account statement for the bill from August 2013 to January 2014on my email id for tax calculation purpose. My email id is [protected]@rediffmail.com.

thanks,

Regards,

Rupali Chavan
03, Moreshwar Krupa CHS.
Sunil Nagar,
Dombivali (E) - 42120
please send my landline bill statement from dec. 2013 and jan 2014 thru my email id [protected]@yahoo.com. my landline no[protected]
jayakumar k g
i want bill payment details for last six months my land line no is[protected]
Please sent my e mail id in detail Land ling No[protected]
out going call details in January &amp; February 2014

Grish.[protected]@gmail.com.
Please sent my e mail id in detail Land ling No[protected]
out going call details in January &amp;amp; February 2014
Please our telephone detaile statment Telephone no:[protected]
my landline number is 27972810 .Irequested for home plan for only incomming.
the plan was changed in february 2014.but bill appears as Rs 418 instead of Rs240.
please correct the same and send e-mail to me on [protected]@yahoo.co.in
thank you
cvramana
15-34, venkatraopet, tirumalgiripost, secunderabad 15.
pls send my landline no. 2249699 Nagpur (MH) bill payement statement &amp; Call details Statement month of April 2014 kindly send my E-mail mpk1975.[protected]@gmail.com
My landline tel. No. is [protected] belongs to J&amp;K circle .I have already paid an amount of Rs 507.00 on 5-4-2014 in account no. [protected]
at cash counter Rani talab telephone exchange, Jammu .But the latest bill of this month due date[protected] reflects the previous balance of Rs507 which I have already paid. So, you are requested to rectify the bill at the earliest.

With regard
Dr Ashok Kumar
[protected]
Mob [protected]
e-mail - [protected]@gmail.com
Dear Sir,
Sub: bill missing
My Land line no:[protected]

Kindly send a bill statement for the month of march &amp; April 2014 .kindly send a email for this.pls do the needful at the earliest.
email id :mani.[protected]@gmail.com


Thanks &amp;Regards
D.Manivannan
Dear sir/madam


my landline no:[protected]
pls send my landeline /broadband bill statement (march 2014 to may 2014) kindly send my E-mail (mani.[protected]@gmail.com) pls send me immediately. its urgent.

thanking you
Respected sir/madam

Please send me my bill statement from 1st April 2014 to 31 June 2014. My email id is [protected]@gmail.com
My lanline no. is[protected].

Thankyou

Inderpreet Singh
(+91 [protected])
dear sir/madam


my landline no:[protected]

pls send my landeline bill statement (1st June 2014 to 21 Aug 2014) kindly send my E-mail ([protected]@gmail.com) pls send me immediately

thanking you
dear sir/madam


my landline no:[protected]

pls send my landeline bill statement (1st June 2014 to 21 Aug 2014) kindly send my E-mail ([protected]@gmail.com) pls send me immediately

thanking you
Dear Sir

I have official residential phone No. [protected]. Earlier months prior to September 2014, telephone bill was coming for Rs. 600.
Now i am receiving telephone bill for more than Rs 1500. Same external calls are heard by my phone as well as my neighbour phone.
It appears both are getting phone from same line. Kindly arrange to rectify the connection problem. Also pl arrange to send telephone
call details from my land line number [protected] for month of August &amp; September 2014.
Regards.

S.N. Singh
DGM, EFA-BWC
mail ID [protected]@yahoo.com
my land line nos:[protected]
[protected]
[protected]

Please send my land line bills statement of last month kindly send my e.mail id <[protected]@ymail.com> please send as soon as possible. Date[protected] to[protected] bills statement.
My phone No;[protected] april2014 to september-2014 Pls Bill Details
My Landline No is[protected] . AS YOUR BILL SHOWING USAGE CHARGES MORE THAN WE USED Please send my Land line bill STATEMENT to my e-mail ID [protected]@gmail.com from the month of Sept 2014.
MY LANDLINE NO. IS [protected].
I HAVE GIVEN A LETTER FOR DISCONNECTION OF BROAD BAND BECAUSE OF NOT WORKING IN MY AREA. ON 27.8.2014.BUT STILL BILLS ARE RECEIVING BY ME FOR BROAD BAND. SO I INEVER PAID IT.NOW THE LAND LINE IS DISCONNECTED AND EVEN THEN THE BILLS ARE ARRIVING WITH BB.SO PLEASE MAKE PROPER ARRANGEMENT FOR THE CORRECT BILL ONLY FOR LAND LINE. IWANT TO CONTINUE LANDLINE ONLY.
Sir

My Land No. [protected]

Please check the statement of my A/c No. [protected], i have already paid the payment for the month of November 2014 for Rs. 770/- vide receipt No. {GTALT[protected] on[protected], but unfortunately it is not credited in your system and carry forward to the December Bill No.[protected]. Kindly check and inform me the reason.

Thanks
Krishnakumar.T.K.
ID [protected]
I got new connection of bsnl but the number is realloted to me before it was on the name of some other person so after one month i got a bill of 1500 and i hvnt use the number for 10 mints how iz it possible..plz cheak into the detail of number alloted
[protected]
Dear sir,
Please send the remitted details of may BSNL landline bill for F/Y[protected]/04/2013 to 31/03/2014) to my email id ([protected]@yahoo.com)

My landline number is[protected]

Thanks
My land line number[protected]

i paid my bill Internet + land line still December 2015

Problem is showing balance two month bill for land line

So please check status &amp; send me reply the below mail id

sanjay.[protected]@yahoo.com
I dont know my bill of april month 2015. My telephone no. is [protected] can anyybody please tell me my bill so that i can pay it
LAND LINE NO.[protected]
HOW THE BILL ARRIES OF RS. 3729.00 ANNUAL PLAN 3729. PL GIVE FULL DETAILS. I AM PAYING THE BILL OF LANDLINE ONCE IN A YEAR AND THE FACILITY GIVEN BY BSNL BY PAYING JUST 10 MONTHS RENT AND FACILITY CHARGES. WITH SERVICE TAX MY BILL AMT AS PER 10 MONTHS CALCULATION IS RS.3483.00 LESS EARLIER EXCESS PAYMENT RS.325.00 PLUS USAGE CGARGES AS SHOWN IN BILL RS, 162.00 MY ACTUAL BILL AMOUNT IS RS.3341.00. PL. GIVE ME CLARIFICATION. MY E_MAIL IS [protected]@aiaengineering.com
Sir/madam

we cannot received any bill last 6 months[protected]
MY LAND LINE NO.[protected]


PLEASE SEND MY LANDLINE BILL STATEMENT OF MONTH (JULY)
in mail ([protected]@gmail.com)
MY LAND LINE NO.[protected]


PLEASE SEND MY LANDLINE BILL STATEMENT OF MONTH (SEPT)
2015 MY EMAIL ID [protected]@gmail.com PLEASE SEND AS SOON AS POSSIBLE
dear sir,

my landline no. is[protected]

the problem is bill of the month of feb 2016. is a/m 3555.00

so the detail is not occured of forwarding with the contacts plz do the adhesive composition of bill because its a so unbearabl bill to our no. plz look at the matter carefully and give the detail of this no so i satisfied and do my the best for the other gentics and the genuine bills

ok sir plz do the needfull asap in this matter

regrds your customer
biju t r

statement send to [protected]@gmail.com
Dear sir,

My BSNL land line No.[protected]
please send my land line bills statement of last month, bill dated[protected],
kindly send it to my e.mail id chavda.[protected]@gmail.com
please send as early as possible
My Land Line No.- [protected]

Please send my land line bill statement for the months of February-2018 and March-2018.
Kindly send my e.mail id - sgrmh.[protected]@gmail.com
please send as soon as possible.

Thanks with Regards
Dr.Sampurnanand
Shri Gangaram Memorial Hospital Pvt Ltd.
Tall Tax Plaza, Dafi, Varanasi,
UP-221005
Mob.:- [protected]
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    S
    Shubhra Singh
    from Lucknow, Uttar Pradesh
    Mar 30, 2010
    Resolved
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    Resolved

    Address: Lucknow, Uttar Pradesh

    I have a BSNL land line connection installed at our residence C-52, Sector-O, Near Domestic Gas Service, Aliganj, Lucknow bearing telephone number[protected] which is in the name of my father Dr Ram Pratap, who is a Central govt. employee working in CDRI, Lucknow, with a broad band connection installed in the same.

    I have lodged the complaint with the BSNL few days back for which the complaint number X 8087 was given to me. After that I have also gone out to meet the SDO at Kuris Road, and got my complaint lodged there too, telling them that my phone has been out of order for the past many days and my internet connection too is very slow and sometimes even not working at all.

    The SDO assured me to look into the matter and told that soon services will be restored to normal but till date nothing satisfactory happened. I urge the authorities to look into the matter and do the needful at the earliest. BSNL must try to improve their services first rather than giving more connections which will only add to the problems of existing consumers.

    SHUBHRA SINGH, CDRI, LUCKNOW.
    Aug 14, 2020
    Complaint marked as Resolved 
    Please my phone no.[protected] ko activate kiya jay
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      S
      Shahid Akhtar
      from Srinagar, Jammu and Kashmir
      Mar 30, 2010
      Resolved
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      Resolved

      Address: Patna, Bihar

      I have been receiving messages (Read news) from 55500 for more than six months now. I have tried at least thrice to unsubscribe to this messaging service by sending an UNSUB sms. My UNSUB sms has always been accepted with a reply to this effect but the 'news' flow never ceased. I request you take up the matter with the concerned authorities for removing such unscruplous message providers from the databases of reputed mobile service providers.
      Aug 14, 2020
      Complaint marked as Resolved 
      To STOP Messages from 58888 on Mobile No.[protected].
      I have been receiving messages from 58888 for more than 1 months now. and deduct Rs.60/- per month I have tried at least thrice to unsubscribe to this messaging service by sending an UNSUB sms. My UNSUB sms has been pending and I register the complaint on costumer care registration no is that 6156443 on 02.04.2010 but happens that message regularily came on my mobile. I request you take up the matter with the concerned authorities for removing such service from my above mobile no.
      I HAD SUBSCRIBED FOR STOCK MARKET ALERTS ON MY MOBILE [protected].I DO NOT WANT TO CONTINUE IT.KINDLY UNSUBSCRIBE IT AS ALL MY PREVIOUS EFFORTS TO GET IT UNSUBSCRIBED HAVE BEEN FAILED.

      BSNL/ CellOne Mobile — Unwanted SMS & marketing SMS

      My mobile number is [protected]. I receive atleast 10-15 unwanted marketing SMS from Cellone which I want stopped
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        A
        Ambika prasad pal
        from Mumbai, Maharashtra
        Mar 30, 2010
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        Address: Mumbai City, Maharashtra

        My BSNL mobile has been theft around 5:15 am. I want't the SIM card to be blocked as early as possible as it contain much balance amount and also there is a risk of misuse. Thanking you...
        Dear Sir/Madam,
        I lost my bsnl prepaid card no. is [protected].
        I request to close all the services of that card immediately.
        Thanks..
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          S
          Santhosh Antony
          Mar 29, 2010
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          Address: Kottayam, Kerala

          Hello,
          I am Santhosh Antony.
          Despite subsequent UNSUB ODP sms to 56505, my Mobile subscription is not deactivated and constantly stealing my money from my Account.
          The sad part I don't even understand what is this mobile subscription meant for?

          How can I deactivate this service?
          My Number is [protected]

          Thanking you,
          Santhosh Antony
          Hello,
          I am Anupam Bhatnagar.
          My Mobile subscription had to be deactivated but not yet done and constantly stealing my money from my Account.
          The sad part I don't even understand what is this mobile subscription meant for? i don't want any extra services from BSNL except incoiming and outgoing calls and SMS.

          How can I deactivate this service?
          My Number is [protected]

          Thanking you,
          Anupam Bhatnaga
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            S
            sajith kumar
            from Valsad, Gujarat
            Mar 28, 2010
            Resolved
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            Resolved

            Refund of deposit on surrendering Land Line

            Address: Kutch, Gujarat

            I surrendered my Tele No[protected] in Jun 09. On surrendering I filled up a form regarding the place where to post the refund and i gave my home address in kerala. after few months when I enquired about my refund, BSNL replied that they've already despatched it to my PREVIOUS BILLING ADDRESS. The place which I already vacated. Further I contacted the Accounts Department and Grievance Cell, and they colud only suggest that , the customer...
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            Mahipal Singh Negi
            from Gurgaon, Haryana
            Mar 28, 2010
            Resolved
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            Resolved

            Address: Chamoli, Uttarakhand

            Hi
            This below mail has been sent to your consumer grievance officer ([protected]@bsnl.co.in) on 31 jan 2010 and havn't got any reply .By this you can make out how your department works. when I am trying to lodge a complaint on your BSNL Cosumer Grievance website it showing an error message ,thats the reason I am sending this mail on your personal IDs I would appreciate if you look into this matter.

            Mahipal Singh Negi



            Hi
            I would like to focus your attention towards WLL Services which you are providing to the rural areas o[censored]ttrakhand. We had applied for landline connection 11 years back and recently you have provided us with WLL connection , at that time we deposited 1000 Rs and the assurance was given that 1000 Rs will be adjusted in our monthly bill but for last 1 and half months your WLL has become a show piece in our drawing room and one thing I would like to appreciate that you are very active in generating bills o[censored]nused services but not the adjustment which your dept had assured us. We informed Mr RAWAT , care taker of that area but I suppose he more busy than our HON. Chief Minister.
            May be you don’t Know the significance of WLL service but ask the people residing in that area . It’s the only mode of communication in case of emergency . (what s the use of 108 without a phone ? ) .
            Hope you will consider my request and please let me know (in writing) what action you have taken to rectify the problem.

            Vill & P O - NAIL KHANSAR, BACHWABAN MAHIPAL SINGH NEGI
            VIA - MEHALCHUARI
            DISTT- CHAMOLI GARHWAL
            UTTRAKHAND
            Aug 14, 2020
            Complaint marked as Resolved 
            sir
            iam user in Bsnl wwl service . i inform that i does not recive monthly telephone bill pls send my bill id on my mobile no.[protected] and my bsnl no-[protected]
            Rakesh negi
            vill.p.off. malkot
            thnx
            sir i am coustomer of wwl BSNL. Sir my BSNL WWL BOX is dead from 7year. Sir i want to use wwl BSNL servies. Sir pleace give me a new BSNL wwl box. My box no. Is[protected]
            Name:- Harsh nath Singh
            Address:- Chauki khaira, lalganj, Azamgarh, UP
            Mobile no, :- [protected]
            i will suggests all people to leave bsnl they were worst kind of service provider that we Indians can get there cc who don't know above any service of bsnl i believe a sabjiwala can become a better customer care then bsnl people
            they work bsnl people at snail speed which can be compared to India's politicians speed of work
            how the these get the job in bsnl

            they remove Bharat word from there name its an insult to our country's name
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              RENUKA K
              from Tiruchirappalli, Tamil Nadu
              Mar 27, 2010
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              Address: Tamil Nadu

              Dear sir

              I am from karur having board band connection in bsnl. I booked on 20th feb 2010. i received the connection on 25th march. after so many phone calls i did. then they given connection.
              It is home plan monthly rental rs. 750/- for 256mbps. i have purchased modem in BSNL for Rs. 2000/- (wire less) but i receiving 100.0mbps. Not only in peak hours round the clock.

              kindly give us good service. otherwise please don't SMS us about BB or LL for new connections. it is waste of our money & time.

              BSNL customer service is very worst.

              kindly look on this matter.

              thanks & regards

              Renukasagar
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                Mahindrakar Kishor
                from Patan, Maharashtra
                Mar 27, 2010
                Resolved
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                Address: Pune, Maharashtra

                Respected Sir,
                My mob No. is [protected]. Bsnl mob. service is very bad
                There is too much troubleshooting in the service. I change my sim bcos i suppose the error is in sim but eventhough the eroor is not clear. A single call takes two to three call cost. Voice is also not continue that mean communication. So there is problem in continue communication. this is my main No. for communication so i can not change is No. So please solve this error as early as possible
                Thanks
                Aug 14, 2020
                Complaint marked as Resolved 
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                  Subhajit bhattacharjee
                  from Pandua, West Bengal
                  Mar 27, 2010
                  Resolved
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                  Address: Howrah, West Bengal

                  for last 3 months bsnl is charging abnormal cost in my postpaid mobile connection.My mob no is [protected].Its under 249 magic teen plan.They are charging 400rs to 600 rs per month extra amount for a unknown service named "MT sms",when no such sms they re delivering me nt i'm.After the 1st bill i made an complaint at the local exchange through application bt the bnormal bill didnt stop.Suffering 4months with a loss of 1550rs in total i recently stop my connction.now i want t get back my money.Plz help me.
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    A
                    AJIT KUMAR MATHURIA
                    from New Delhi, Delhi
                    Mar 27, 2010
                    Resolved
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                    Resolved

                    Address: Uttar Pradesh

                    Sir
                    I lost my BSNL prepaid sim card today on 27.3.2010 . My phone number is [protected]. Kindly lock my card so that it can not be misused by others.

                    Thank you Your sincerely
                    Ajit Kumar Mathuria
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    sss
                    Sir
                    I lost my BSNL prepaid sim card on 06.04.2010 . My phone number is [protected]. Kindly lock my card so that it can not be misused by others.

                    Thank you Your sincerely
                    Mukesh Kumar
                    Sir
                    I lost my BSNL prepaid sim card today on 14.4.2010 . My phone number is [protected]. Kindly lock my card so that it can not be misused by others.

                    Thank you Your sincerely
                    Nandu Fhula Pande
                    Sir
                    I lost my BSNL prepaid sim card on 01.01.2011 . My phone number is [protected] Kindly lock my card so that it can not be misused by others. my alternate no is [protected] and please tell me how will I got my previous no ([protected]) my nativ place is Jagatsinghpur, Orissa


                    Regards
                    Pramod Kumar Jena
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                      RITESH PAREKH
                      from Aurangabad, Maharashtra
                      Mar 27, 2010
                      Resolved
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                      Address: Indore, Madhya Pradesh

                      I have Purchased Sim Card No. of BSNL having mobile no. [protected] and was activated on 28/02/2010. I opted for the scheme of BSNL named as 1Ps/Sec for which i had message on 53733 on 03/03/2010 at 08.06 A.M. i.e. ACT 1S as required to message for activation of scheme for 1ps/sec call. After that till now my phone is not converted in the scheme opted by me. For this purpose i have contacted BSNL , Indore Office and they have told me to talk to Customer Care. I had talk to Customer Care also about 12-15 times, but always the CC has told me that they are forwarding one no. by way of SMS for activation of the scheme, still it was not activated and i m suffering from irreperable loss by dedcution of my balance @ 1Rs. for a sec. call also, by this way my balance get over and the calling rate applicable to me is very high.

                      Today (27/03/2010) also i have call to CC, but the same answer received by me that, we are forwarding the no. by way of SMS and same will be activated very soon. After 22 days passed this complaint has been launched before the TRAI for solution in the matter.
                      I request you please take the matter on action.


                      Thankin You

                      Ritesh Parekh
                      Advocate
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      This is my first complaint by TRAI, after satifaction in the matter and action taken by the TRAI, will definitely give the suggestion about the choice for the attitude towards complaint.

                      Thanks & Regards

                      Ritesh Parekh
                      Advocate
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                        F
                        FR. ANTONY ROCKY
                        from Bengaluru, Karnataka
                        Mar 27, 2010
                        Resolved
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                        Address: Jabalpur, Madhya Pradesh

                        I had above Rs. 3000/- in my mobile last November. My outgoing calls were very restricted. I should have balance about Rs.2000/- and above. But without my knowledge the amount has been deducted for services or something else. I would like the loss be recovered and credited into my mobile ID. I feel, I am getting cheated by BSNL. Please do something to restore my confidence in BSNL mobile services.

                        Thanks

                        Fr. Rocky
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Mobile id.[protected] shows the balance unreasonable being exhausted without my knowledge. Kindly do something immediately to restore back the loss.
                        Thanks

                        Fr. Rocky
                        27th Nov. 2010
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                          V
                          vivek pujara
                          from Gurgaon, Haryana
                          Mar 27, 2010
                          Resolved
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                          Resolved

                          Address: Sabarkantha, Gujarat

                          Respected Sir,


                          My complaint is here about BSNL,I have activated Plan o[censored]nlimited internet extra charge monthly 249 rs in my postpaid card in number [protected]. inspite of activated this plan, i charged extra in my bill using of internet from last two months (that is Rs. 91 and 716)

                          when I called first time in customer care they told me the charge will be adjusted in next bill but i charged twice as same,also when i call they dosen't respond me very well and not giving me any right information about this.

                          vivek pujara
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            M
                            M Meera Bai
                            from Aluva, Kerala
                            Mar 27, 2010
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                            Address: Vellore, Tamil Nadu

                            Dear Sirs,

                            I am Meera Bai, W/o Mr N Mani, my telephone no is.[protected], for the past 2 months the said telephone line is not working. I have contacted the exchange person for the problem for several times no action was taken.

                            I totally dissatisfied with the BSNL Service, Vellore ( Arakonam ).

                            Expecting for the early service from concern officers

                            thanks & regards,
                            Meera Bai
                            Dear Sir,
                            my telephone no is.[protected], for the past 3 days the said telephone line is not working. I have contacted the exchange person for the problem for several times no action was taken. wht work in lineman. very vost in bsnl.

                            I totally dissatisfied with the BSNL Service, Vellore ( katpadi)

                            Expecting for the early service from concern officers

                            thanks & regards,
                            Ramesh
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                              dr v.jayakrishna
                              from Hyderabad, Telangana
                              Mar 26, 2010
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                              Address: Hyderabad, Andhra Pradesh

                              slow net 750 ul is a total failure;;i had changed to 1499now;;let us see;;
                              callousness of attitude.especially ttas , who are entrated withthe responsibility of attending;;
                              redressal machinery -non exisatant;;area manager -musheerabad does not attend internet compliants;
                              To
                              BSNL
                              KOLKATA TELECOM
                              C.D.M.A Service.

                              SUB: Slow Speed on Internet.

                              Sir, I beg to state that I have been taking very slow speed on "Dial-Up Connection" to using the internet at my Location i, e, Village- Bhandardaha, P.O- Antisara, P.S Singur, Dist- Hooghly, India. Pin- 712223. Landmark Bhandardaha Pry. School at Nasibpur Rail-Station. Using Internet Phone number is[protected]CDMA)

                              I am grating Slow speed on Data Transfer Rate at 2KB/s is Maxium time. My Local Exchange is SINGUR and SERAMPUR.

                              So, Please Solve the Situation as soon as Possible.


                              Date:[protected] Thanking You.
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                                P
                                Praveen
                                from Noida, Uttar Pradesh
                                Mar 26, 2010
                                Resolved
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                                Resolved

                                Address: Thiruvananthapuram, Kerala

                                I have a BSNL WLL phone and use to browse internet using it. But the problem is that "I can't connect to internet when phone is charging". No problem with calls, only with connecting to internet. The computer shows there is No Modem Found. Plese suggest a solution.
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Net not Connecting when Phone Charging
                                I have a BSNL WLL phone and use to browse internet using it. But the problem is that "I can't connect to internet when phone is charging". No problem with calls, only with connecting to internet. The computer shows there is No Modem Found. Plese suggest a solution.
                                Dear sir
                                your WLL phones Internet Facility will be very very slow please issued to Broad band facility for shahapur Rural area (Like pundhe) .

                                Please do the needful

                                thanks
                                dilkhush shaikh
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                                  A
                                  Amit Teli
                                  from Robertsonpet, Karnataka
                                  Mar 26, 2010
                                  Resolved
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                                  Resolved

                                  Address: Karnataka

                                  I am facing problem with BSNL since many months now.

                                  They are inducing a heavy bill on us, Our telephone number: 23723991 [STD: 080]
                                  We have BSNL Home UL 750+ plan and we are not entitled for monthly rental of 180/- as per BSNL Landline tariff and yet since past many months i have been paying the bills of 1000/- and above for which the bill should not exceed not more than 800/- to 820/- a month...

                                  I am greatly satisfied with Broadband service, but faulty bills are making me wonder and i feel like Bsnl is anonymously making me travel along with the rotation of the earth even 10 times faster then its orbital movement...

                                  One more specialty of BSNl is that those Dumb- officers who work in there don't even bother to solve your queries, they just say "Submit your query in the form of complaint and in the written format and please forward it to that officer and then that will say to forward another letter to next Nerd and again it goes on and on..., " I feel BSNL is fooling people and just ripping their hard earnings to fill their pockets and get new bra's to their wife's and condoms to their penny's...


                                  This case made me to disconnect the old WLL [Number: 22724698] [STD:080] which too had internet enabled and yes it was also faulty billed and internet was really making me feel frustrated...

                                  Ah, i forgot to tell that the connection is in my father's name and the connection was taken when i used to study [College] and now i pay the Bills, well ya this was happening since that time, so i thought let me pay the bills as i am on the job...

                                  BSNL = Bloody Nerd Limited [AKA] [Boobs sucking network Limited]...


                                  Please help me,
                                  Amit Teli
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Well To contact me please call: [protected].

                                  I believe you nerds will surely solve my query and help the needy...



                                  Thanking you,
                                  Amit Teli
                                  Respected sir,
                                  my mobile number is 24352125. Please deactivate the game from my account. I don't want that game.
                                  thanking you,
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                                    S
                                    Sukhvinder Singh Gill
                                    from Anand, Gujarat
                                    Mar 26, 2010
                                    Resolved
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                                    Address: Punjab

                                    After seeing BSNL EVDO Broadband Card advetisement given in leading newspapers (Which says speed upto 3.1 Mbps...at monthly rental of Rs.750) I went to buy the same from BSNL Exchange located at Bharat Nagar Chowk,Ludhiana,Punjab. I completed all the formalities and paid the money (Rs. 4245). The modem was out of stock then and they assured me that it will be given to me in few days. Now the modem they are giving me support a maximum speed of 2.4Mbps only...known as EVDO Rev 0 card instead of a modem supporting 3.1Mbps speed...known as EVDO Rev A card. The other companies are giving the Rev A card like Tata Photon Plus/Reliance Broadband plus card.

                                    Point is why BSNL is cheating on its customers. The older card (Rev 0) will be useless (as BSNL will not take it back) whenever speed is enhanced and I will have to purchase a new card.

                                    Nobody at BSNL Ludhiana is aware of new card and say.."Advertisement is wrong" This ad is being displayed at all BSNL webpages.

                                    Offer ends on 31st March 2010...I don't know what to do.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    hello,
                                    how did u come toknow its rev 0?
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                                      T
                                      Tenzing Sherap
                                      from Delhi, Delhi
                                      Mar 26, 2010
                                      Resolved
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                                      Address: Himachal Pradesh

                                      Respected Sir,

                                      I would like to bring to your kind attention that every now and then, landline phones around Tibetan library area in Dharamshala gets disconnected because of which a lot of landline phones were surrendered in the past several years.

                                      I believe that today the landline phones are kept mainly for broadband internet purpose but unfortunately still the phone lines are dead most of time.

                                      Sir, do you think that making promotional offers on broadband service can attract customers when there is huge problem of phone-line stability and maintenance service?

                                      Therefore, I request all the concerned leaders of HP BSNL telecom to see whether your employees are carrying their duties properly or not.

                                      Hope to see better phone-stability and maintenance service around Tibetan library area of Dharamsala by your order and leadership.

                                      Jai Himachal, Jai Bharat!

                                      Thank you,

                                      Sincerely,
                                      Tenzing sherap
                                      TMAI, Dharamshala, H.P.
                                      Landline No.[protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Dear Sir,

                                      My telephone connection bearing number Sullah[protected] is not working from last one month.

                                      Regards

                                      Kulvardhan Sharma
                                      Dear Sir

                                      My tele connection No [protected] is not working from last 20 days. Complaint No against No 16 Oct 1383869, 19 Oct 1384818, 20 Oct 1385226 & 21 Oct 1385882, I have also complaint at Shimla on 23 Oct 2010 at No 1094 and Dharamsala on 30 Oct at No [protected]. But there is no response till date.

                                      Thank you,

                                      Sincerely,

                                      Sushil Kumar
                                      Trehal

                                      BSNL Landline — Poor service & maintenance of BSNL

                                      Hi,

                                      Our telephone ( phone no.[protected] remains dead for 10/15 days at a
                                      stretch in each & every month .This phone is in the name of my mother .Every month we receive the bill in time & in every bill BSNL charges the call charges , though it remains dead for most of the times.

                                      Recently post it was dead I have lodged a copmlaint on the first week of May , but
                                      till date the matter has not yet been resolved & as usual I have received the bill .

                                      I doubt on your billed amount too . It has been noticied that ,in each &
                                      every bill they are charging the call charges - my doubt is on that only
                                      . So please do an enquiry on this too.

                                      I have written an email to them , to get the matter resolved , but till there is no output on that .
                                      Post receiving my email , they have written me a mail, stating that the matter will get resolved asap,but they have not act according to that . Alos the phone nos they have mentioned in their email for me to contact ( Phone – 25558191, 25547373, 25548383, 25559191,[protected] in their email dated May 21,2011 is not at all responding at all ( couple of them are kept on ringing & the rest nos are invalid ) ....

                                      I am quite surprised with BSNL services & their attitude .....

                                      I do not understand , how their employees are serving in the industry ??

                                      Still my phone no. 25468689 is dead , post several followups .
                                      Do you think that we have to give up our daily jobs & will have to chase at their offices & 'scream' on them to the job done ???? But , I cannot do that , for that reason I have to take the help of proper forum.


                                      I also principally decided that not to pay the current bill amount untill the matter is not getting sorted out.

                                      Thanks & Regards,
                                      A . Sengupta
                                      Contact No. [protected]
                                      Dear Concern

                                      I am using BSNL Landline from past 15 year, from past 1 year we are getting very very poor service, frequent disconnection (twice, thrice in a month), after registering complaint they are taking minimum 1 week to 2 week to attend the issue some time more than that.

                                      In a month the BSNL Landline is hardly functinal for 10 to 15 days (Some time less than that), kindly lookinto it and give permanent solution.


                                      BSNL Landline No:[protected]
                                      City : Hole Alur
                                      Telephon Dist: Hubli
                                      State: Karnataka


                                      Regards,
                                      Md.Saleem
                                      [protected]
                                      Dear Sir,
                                      I have a landline connections No [protected]. The phones is not working from last one months. I have done many complaints at Panchrukhi (Palampur, Himachal Pradesh Exchange) on telephone No [protected], But there is no response till date. Very poor landline service in Panchrukhi Exchange.


                                      Sushil Kumar
                                      Dear Sir

                                      Our Telephone No[protected]Bheri, teh- jaisinghpur, distt kangra) not working since 15 days.
                                      we have already register the complaint. but no action taken (complaint no [protected] dt 28.9.11 by Sh Prittam Singh)

                                      So i hope that action will taken early.

                                      My M.No [protected]
                                      Kindly check the number [protected].
                                      It is not in a working condition.
                                      Hello Sir,

                                      I M CUSTOMER OF BSNL PRESENTLY MY NUMBER IS[protected]JAISINGHPUR) MY NUMBER IS NOT WORK PROPELY FROM LAST 6 MONTHS I HAVE COMPLAINT PANCHRUKHI EXCHANGE BUT NOT PICKUP THE PHONE
                                      I HAVE LANDLINE CONNECTION AS WELL, I PAID BILL WITHOUT USING THE SERVICES

                                      PLS TAKE THIS PROBLEM SORT OUT ON PRIORITY BASIS.
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