[Resolved]  BSNL Prepaid Mobile — need plan migration

Dear sir,

i am using BSNL student card for past two years. my mobile number is [protected]. when buy this card i was student. but i want to change my plan to general excel card. because i dont change this sim card. i want to continue same number in general plan.

please help me
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  48 CommentsShareTweet


Excell General STD Charges — Complaint against STD Charges of Excel (normal) of Calcutta Telephones

Dear Sir / Madam,
I am a general subscriber of Excell Prepaid connection. Today during surfing the Terrif of Excell prepaid, I found that the all call rates are changed alongwith STD rates. Link is given below.

As per this website details all Local and STD rates are Rs.0.90/min. But practically there is no change in STD rates which I found after making a STD call.

Then I enquired about this with Customer Card Dept. of Cellone / Excell and they replied that they have no such information. And when I told them about website details, they just denied to give any reply.

Here I am confused whether the STD call rate is changed or not. If not changed then why Website showing this type of information ?
And if rate is changed then why it is not implemented !!!

Please help me with your proper guidelines.

Thanks & Regards,

Prepaid connection — Discontinue of Power card

Dear Sir /Madam,
This is inform to you that I am Atanu De, subscriber your Prepaid Mobile connection (No. [protected]), I was recharge of Rs. 42 Power Card on 29.06.08 & it was continued. But on 30.06.08 it suddenly discontinued to till date. I complained more than 20-25 times by your customer care, but they did not do anything to till date.
So i kindly request you to do needful as early as possile.

Thanking You,

Atanu Dey
Dear All,

I have downloaded a prbt on dated 17/07/08 by sms on 56700. first i sms SUBSCRIBE to 56700, then after 4 hrs i buy a song by sms BUY 900010 to 56700. But the problem is that only bsnl tune is playing but not the song, and all the required balance deducted from my mobile.
pls solve the problem as immediately as possible because we pay for the service.

Cellone - SUMO scheme — Call charges for Call Center dialing.

I have got my SUMO scheme activated today(21/11/2008). I dailled the Call Center No 24365. I had to wait a long period to get the Call Agent. Apart from this for my call Rs 21/- has been charged. I want to know whether dailing to your Call Center is chargable. If not please recredit immediately. If not recredited please reply to my e-mail ID giving the reasons so that I can take up the matter at approriate authoarity. If I do not receive your reply within seven days the matter will be taken with Consumer Forum.

Basavaraj Shivaputrappa Pavate.
i have recharged the migration card(venela plus).it shows the validity is only for 3 months. but actual valid time is 3 can i get this valid time.when i am calling to bsnl customer care it is not responding.
I wanted to migrate my Excel Sumo Power Pack to Excel Super Power Pack. But the customer care is not providing the message code.
Its simple to change the plan.

SMS MGEN for General, MBELADINGALU for Beladingalu, MSUPER for super power pack and send it to 53733

U have 2 wait for confirmation and it will get activated and u can change to plan u wish for :)
donot know about the code for sumo power pack
I want more details about the BELADINGALU plan.
where an i find the details.
Is it possible to migrate to this plan from the STUDENT PLAN.

Thank you

stundent plan of bsnl — charge more on excel power numbers

my bsnl num is [protected] and i have this problem from more than 3 weeks.
company charge 1 rs per call instead of 20 paisa on my exlpower number.
numbers are [protected] and [protected].
complaint number is f[protected].
ajay kumar singh
Dear Sir,

I want details about the BELADINGALU plan.

Kindly send the replay to mu E-mail address seetharamu.[protected]
or contact me at [protected]

Thank you
Seetharamu M.R.
Just click this link
Dear Sir: Could u please help me out in getting BSNL landline pre-paid connection with zero rental, I have heard some new scheme have come in BSNL landline pre-paid.

Amjad khan ([protected])

THANK you.
I am Yogish my no is ( [protected] Student Power Plan ) i am using it from past 4years i want to migrate it to general because i am not getting any benifit from this plan
my call charges is Rs-1.20/- to any cell & also land line..
i have got unlimited SMS free i will use it oftenly

All BSNL Customers is getting 49 Paise to 90 Paise / min to call but i am calling it for Rs-1.20/min
Validity also i get only 30 Days &other customers will get from 30 to 365 days So kindly help me to migrate for general from student power I cannot change this number i am a student.

Thanking You

Yogish Kumar G
Dear Sir,
Please send me a detail of Gram Mitra telephone (Rural) land line connection details to my mobile No [protected] at an early date.
Yours faithfully,
i am partha.i useing bsnl normal excel prepaid sim, i want change my plan general to student i do?my no is-[protected],

Student — Change idea net plan

Dear sir/madam

i m using net setter with monthly plan of post paid 849

but i want to change that plan in to 399 so please give details how to change it

Rajiv Ranjan idead netsetter no:- [protected]

BSNL — migration to super power pack

Dear Sir:

Kindly convert this BSNL #[protected] to Super Power Pack. Please call this #[protected] aftrer migrating.

Amjad khan ([protected])

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