Show menu
Close
Ask a Question Ask a Question FAQ FAQ Sign in Sign in
Close

[Resolved]  BSNL — TELEPHONE AND BROADBAND NOT WORKING

This is to inform you that BSNL mobile Services and broadband connection is very poor at Rudraksh Apartment opposite of Arya Hotel, Lalpur, Ranchi in Budhia Complex. In the Apartment almost 500 – 600 families are residing and mostly all of them along with the nearby localities are facing the frequent interruption and tower problem in the vicinity.
We are having several connection at our residence in the 7th Floor, Block "D", out of which BSNL broadband connection on[protected] in the name of Ritesh Kumar Gupta is not functioning properly and having link failure and network issue problem regularly. Also the cellone connection on [protected] in the name of Aloke Kumar Gupta is having zero network in the entire campus.
Due to severe connectivity problem and negligence of the concerned department we are suffering badly and having a cut-off from business and society due to which all our activities and work has come to a stand. We have to bear with weak signal as a result of which we hardly listen to the voice of the person on the opposite side or simply the call is dropped.
So, I hereby request you once again to expedite the matter on a priority basis and arrange to restore and fix the problem on a permanent and positive basis without any further delay.
Please treat it most urgent.
Complaint marked as Resolved Aug 14, 2020
Complaint comments  32 CommentsShareTweet

Comments

BSNL — Broadband and Tel. is not working

I have lodged complaint for broadband access problem in my telephone. Due to week end and holidays there was a delay, so I have waited for more than 5 days. During this 5days I have called their customer support for dozen times but no progress. Today the pittiest part is even the Telephone also not working. Now I have to lodge a complaint from my mobile phone. So far the problem is not resolved and am wondering, will they have any accountability on these complaints registered by each customer?

IS THERE SOME CAN AN EXPLANATION FROM THEM AND CLAIM A DAMAGE FROM BSNL?

BSNL — non working of broadband

my phone no[protected]
i am suffering from begening
LAND LINE and BRAD (BAD BAND)BAND
INTERNET CONN. ALSO
ALWAYS i am suffering
From
*ERROR 691, 633, 671, 678 etc

how to do
who will clear my problems

%% howmuch time it they will take
**Lifetime ?
what can i do idonot know...?

BSNL — Telephone not working - Broadband working

SIr
My broadband is working well. But my telephone connected along with same broadband is not working. I also changed the phone set. The phone set is working well. I also complained to the telephone exchange. Anybody knows what is the problem?.

Broadband — NOt running

I Have made compaints regarding broadband connection on telephone no.2752405 over telephone to the department concern.
My complaint is not yet resolved.

Thanks

Broadband — Broadband not working

I got BSNL broadband connected some one month back. It worked fine for 7 days but after that it just stopped working. I have launched several complaints but all in vain.
To my surprise, they close my previous complaints by saying "Problem rectified. Connection proper and working"

This is not expected at all.

Broadband — not working

my connection is not proper working since last one week.

alotted user ID and password is not working properly.

so, kindly alott me new user ID and password please.

my old user ID : rajivcho
password :password


thaniking you.
I am lodging a complaint for broadband access problem and my telephone. My telephone # is 27466619 I have called their customer support for dozen times but no progress. I lodged a complaint from my mobile phone. So far the problem is not resolved and am wondering, will they have any accountability on these complaints registered by each customer? Request you to do the needful and look into this issue as soon as possible.
I am also facing exactly same problem.

Broadband — broadband not working

My broad was connected just 2 days back. It worked for a day and now it is dead. When I try to compalin on 1957 the lady never listen and cut the phone. This happen 6times. Most of the time, it is very difficult to get the line on 1957 and when you get it you get rude behaviour. Why?

Why can't BSNL train their staff for proper behaviour?

Pl attend my complaint immediatly.
My telephone no is 27560712.
Dear Friend.

kindly visit a website www.bsnlbroadband.s5.com for your broadband problems/queries etc.Things are discussed in detail with pictorial and video formats.

Regards to All

Broadband — not connecting

your customer care never answer the phone when i call them up !!!
well my internet is not connecting and thus would require assistance from one o[censored]r executives.
my number is[protected]
please look into the matter as soon as possible
thank you !
I have online checked the status of my TDS refunds and i found that cheque refund returned undelivered by the postal department. I found refunds cheque no. SB11031821. My pan no. is ALJPD0169M and speed post reference no. is EY[protected]in. I has filled my account no. in the form but amount was not credited in my account. Can i take my cheque by visit in the income tax office if yes then please provide me the address and contact no. for that. I want my refund money back. Please do needful.

BSNL — Not working at all

I am using Landline phone with Broadband.

BSNL phone is working only 2-3 days in month...still they are charging monthly charges from customer.

Can somebody help me on this.

I am staying in Magarpatta City, Hadapsar, Pune.

Residence — broadband is not working

may broad band connecttion is not working properly since last one month we face too much problem
besides we are paying huge amount per day aprox 25 rupees per day. The problem will not solve in time we have to cahnge another provider. Service of broad band is very nice and connectivity is supereb. But failure of connectivity is probloem. I request make clear at the earliest.
thanking you.

Broadband — not workin

Dear sirs,
I am customer on Rohni area with telephone number 27564757 of Combo. The same I am using for studies of my son who is preparing for IIT. Very sorry to say that on 9/7/09 i lodged the complaint under 6493. The broadband was not working. We were told that adopter was not working. Then a phone came three times just to check whether our complaint is rectified. We told them its not working. Then fourth time a call came to my wife asking her to come to office and take away an adopter.
With this they closed the complaint.
Again 9776/13.7.09 we lodged the complaint and they informed us that our complaint has been done away.
Again today in morning a call came from Mr. Tara Singh and he told us why you are complaining again n again when the complaint has been rectified.But matter of fact is that our complaint has never been rectified.
Again Is it good on part of a worker of MTNL to call a lady and ask her to come to office n collect adopter?????
I request you to look into this matter and inform me what shall we do?
Because of this un attendance to the complaint already I have installed Airtel connection which is working perfectly well.
The same is to inform and to look into the matter.
Thanking you
Yours faithfully
Pawan Kumar Mittal
[protected]
this is mahesh from ivrcl, my land number is[protected] is not working condition, please check what happen here sir,

Thanking u sir,

my address
ivrcl i&p ltd.,
Irrigation new building,
opposit peravali lock,
peravali,
W.G.(Dist)

Broadband — telephone is not working

I HAVE A PROBLEM FROM 20 DAYS MY INTERNET PHONE CONNECTION IS NOT WORKING IN A PROPER WAY. I HAVE COMPLAINED MANY TIMES STILL I HAVE NOT GOT ANY RESPONSE. PLEASE CHECK MY PHONE STATUS AND KINDLY REPAIR IT IMMEDIATELY.

bsnl broadband telephone — network problem

During the calling from vodophone mobile to bsnl brodband giving reply that dial number is not available but same i will calling by bsnl mobile it was availble and i can talk .but with me vodophone service only activate fot the same

BSNL — TELEPHONE & INTERNET NOT WORKING

Initially my internet connection was not working. I had given the complaint to the bsnl peoples 12 days back. Thru my regular checkups with bsnl peoples regarding the fault results, my telephone also not working. Gave the complaints so many times. NO ACTION TAKEN SO FAR.

BSNL Broadband — not working,no network

address-29/3b chetla centra road ,2nd floor ,kolkata-700027
frequently signal is not coming.since last 3 days its not working
landline no. is 24796923

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Customer satisfaction rating
    53%
    Complaints
    11310
    Pending
    0
    Resolved
    5940
    Bharat Sanchar Nigam [BSNL] Phone
    +91 80 2213 3200
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001