Comments
sir, With regret this is to inform that my telephone no[protected] is not working properly for last 3 months. Nothing is heard and full of noisy sound. Several complaints have been registered at BSNL panruti exchange . so there is take no response.pls take an immediate action.
I am a bsnl customer using broadband. I did face problems many times but my complaints were attended immediately and rectified. The complaints must reach the right person. If not you may not get the solution to your problem. One of my friends had suffered from broadband. He ran helter shelter to find solution. After a gap of 15 days his broadband connection was restored in order. Because he contacted a right person at last. There are technical snags in broadband connection for which the staff in charge at lower and middle levels must be trained throughly and efficiently. And finally they must devote themselves to their profession and work for their conscience. BSNL can compete with any other service provider provided the staff work effiectively. It has enough manpower and technology.
our monthly bill not receive .i am not able to know broadband amount .i am consult the custmer serviice they not give the proper response.what solution i am take here .
i am not able to seen our broadband account details.any other website are available
Sir,
I am having telephone No.0431/2591748 and broad band connection under 500 scheme. I could not able to access the ussage of my net. Please send me the user id and password for me.
Viswanathan
I am having telephone No.0431/2591748 and broad band connection under 500 scheme. I could not able to access the ussage of my net. Please send me the user id and password for me.
Viswanathan
My sincere thanks to the employees those who are doing good job in BSNL. Its not only my opinion but acceptable by many customers. .India's best network having all infrostucture but sorry to state this comment that worst in service is only BSNL .But still I have hope that any bsnl employees those who expected in customer service will do the best service in future atleast if they happened to read this.As a wellwisher of BSNL I give this comment.
I am using a broadband connection and I have an EVDO card. I have big trouble using these services from BSNL. My Broadband connection does not work half the time. Almost for 3 weeks now it dose not work after lunch and gets disconnected in the day. I have been complaining for weeks.
My Data card connection is very slow and doses not get connected most of the time. I do not know why the tariff was raised from Rs. 550 to Rs. 999. I have never faced this problem with any other company. Raising the tariff when private companies are entering the data card space is like giving them a chance, I don’t understand why BSNL would like to give a chance to private players?
When tariffs are going down on phone calls, why should the tariff rise in Internet? And the service is getting worst.
Is BSNL encouraging the Customers to move to Private players for better service?
A true Indian,
Kaushik Selvam.
My Data card connection is very slow and doses not get connected most of the time. I do not know why the tariff was raised from Rs. 550 to Rs. 999. I have never faced this problem with any other company. Raising the tariff when private companies are entering the data card space is like giving them a chance, I don’t understand why BSNL would like to give a chance to private players?
When tariffs are going down on phone calls, why should the tariff rise in Internet? And the service is getting worst.
Is BSNL encouraging the Customers to move to Private players for better service?
A true Indian,
Kaushik Selvam.
hi goodmoning.my telephone 15 month is not working.i am morthen time complant.co:no cc680623 .
I have problem to view broadband usage .portal id and password which is given by bsnl are not agreed by data site.
i got brodband connection on 18.12.09 Rs.500 plan i never download anything during day time i use to check mail only, i upload only during 2am-8am that is the unlimited usage time but i get net bill of RS.3250 ..
I am also sailing in the same boat. From Feb the connection got cut frequently. No response for any no. of complaints. From 2nd March there is no ADSL connection. Even after several complaints and a mail to the Trichy grivence cell no action. I am typing this from a browsing center.
My phone bill send to me as M.MOHAMED NAWAZ is wrongly used by you, please correct to A. MOHAMED NAWAZ instead of above said.
My phone number ASK234519 bill send to me as M. ;MOHAMED NAWAZ is wrongly used by you, please correct to A. MOHAMED NAWAZ instead of above said intial.
Sir, My location is Thiruchirapally dist, Thuvakudy Industrial Estate Under REC Exchange. I have booked for BSNL Landline connection a seven months before and the allotment order has been recieved. Reference date: D/N No. N1122875 dated[protected] connection number alloted is 2502427. Exhchange : TRREC. I inform you that Still the phone connection is not done.The reason BSNL officer telling there is no proper cable routing to my building the existing cable has been spoiled and cut somewhere. I humbly request BSNL somehow to put new underground cable to my location. Now a days within few weeks new connection even to some remote areas where not even single phone connected are being given by BSNL, then why it is not possible to give in our thuvakudy industrial estate, Thiruchirapalli, where hundreds of existing phone connection lines are moving in and arround my building. Therefore please take neccessary action to give me new connection as early as possible
With Regards
P.Gopinath
With Regards
P.Gopinath
I buy broadbond connection march 2 in UL 3300 plan. that is very slow for browsing centre purpose.
so i change to business combo plan BBG Super Speed Combo 4999. but tilll[protected] time 5.00pm not change the plan..
i call arathangi numbers 270100, 270600, 220000, 270198 and 220600 for my complaints.
and i call [protected], 1500, 198, 1957 and all numbers of customer care.
i already complaint my broad bond is very slow.. now change new plan also.. not change...
anybody ready to help me.. please contact.. [protected] or [protected]@yahoo.com
with lot of expections
s.saravanan.
s.sathappan
so i change to business combo plan BBG Super Speed Combo 4999. but tilll[protected] time 5.00pm not change the plan..
i call arathangi numbers 270100, 270600, 220000, 270198 and 220600 for my complaints.
and i call [protected], 1500, 198, 1957 and all numbers of customer care.
i already complaint my broad bond is very slow.. now change new plan also.. not change...
anybody ready to help me.. please contact.. [protected] or [protected]@yahoo.com
with lot of expections
s.saravanan.
s.sathappan
sir, goodmorning.my name is senthil kumar t.palur(malakudikadu) my telephone[protected] month is not working.
Iam applied unlimited home plan But our monthly bill not receive .i am not able to know broadband amount lost two month, i am consult the custmer serviice they not give the proper response.what solution i am take here .i have received message from bsnl above of the unlimited plan amount,
My Phone No:[protected],
E.Mail:joy.[protected]@gmail.com
Kindly yours,
N.Vinodhkumar.,
My Phone No:[protected],
E.Mail:joy.[protected]@gmail.com
Kindly yours,
N.Vinodhkumar.,
please do check your bill double times if you have been charged other than broad band ... its a biggest bull ever i haven't activated BSNL Games for which i have been charged 200 for last 10 months ... such a big head ake Rs2000 just swallowed by just lousy management
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![Bharat Sanchar Nigam [BSNL] Website](/img/bn/www.svg "Bharat Sanchar Nigam [BSNL] Website"){kind=small}
![Bharat Sanchar Nigam [BSNL] Address](/img/bn/location.svg "Bharat Sanchar Nigam [BSNL] Address"){kind=small}
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
1. Last month Broadband was not working. I made a complaint on 17.07.09. After reminding several times, BSNL staff have rectified after 10 days.
2. Again from 21.08.09, Broadband was not at all working. I made a complaint on 22.08.09. Even after repeated reminders daily through phones, BSNL staff does not care to rectify the same.
I think they did not care about customers. When Broad band is not working for so many days, I do not know how they are claiming the charges.
I have to intimate friends not to go in for BSNL Broadband. There is no oher go.