[Resolved]  BSNL TRICHY BROADBAND — INEFFICIENCY THY NAME BSNL

I took a broadband connection in october 2007 in the 250 plan. with my broadband connection suddenly blinking out on 10.7.2008 then started my ordeal. It got restored only today (16.8.08)after making innumerable calls to the following numbers: 1500, 12678, 12728 then[protected], 2414100, 2414200, 2419890, 2410000, 2400430 and to the personal mobile no. of SDE internet. Every time I was mocked out or with artificial courtesy by the above persons. At times I was challenged that my premises was found closed. Other than rectifying every thing else was offered. One sincerely wish that there should be a grievance cell to hear the grief of public grievance cell at GM's office at Trichy. Iam sure there are other honourable ways available to BSNL to earn than cheating on hapless customers who paid upfront the asked fees. This PSU white elephant will learn from its mistakes once the number portability and public issue happens. Sure the management knows its worth hence offers its shares at par to its employees for there is no premium to command for with its dead weight work force
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Aug 14, 2020
Complaint marked as Resolved 
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My telephone no is[protected] .My bill plan is BB HOME COMBO ULD625 for the past ten days my bsnl modem is not working properly.In four green light onlytwo are working another indicate red light so that I am not able to use the broad band, my address is as follows L. Muthiah, 1/180 7th North street, Bharath nagar, Poolangudi colony, H.A.P.P. post, tiruchi-25 Ihave registered the complaint in person at the telephone exchange.The line man tested the landline only. Please do the needful immediatly, My cell no is [protected]. Thanking you,
Sir
Broad band connection[protected] is getting interrupted very very often. Given compliant very often and at times tired of giving compliant and the Rectification time taken also is too much. When urgent need comes to look into Internet it does not work.
T.V.Krishnan,
D4/108, Kailasapuram Township,
Tiruchy - 620 014.

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