[Resolved]  Cadbury — worm inside chocolates

Address:

Karnataka

From: gunjan maheshwari [mailto: [protected]@rediffmail.com ]
Sent: 04 October, 2010 9:54 PM
To: [protected]@cadburyindia.com
Cc: Maheshwari, Vishal (Vishal)
Subject: Worms inside CADBURY Chocolates



Hi,

We would like to get your attention to a very serious issue.

Recently we got Cadbury silk chocolates and enjoying eating it. When I removed the golden wrap further I noticed that we were not the only one enjoying the chocolate, worms inside it, already had their share, we felt sick and vomitish. (Few of the snaps taken at spot are attached here for reference)

Suddenly we felt like somebody had cheated us, and being vegetarian we really had a big shock.

We always had high standards about Cadbury chocolates and thought that company takes utmost care in making, packing and quality checking of the its product as firstly it is a food item and secondly majority of consumers are children.

We really had a shock when we saw and found that we just missed having worms along with chocolate.

It was to an extend disturbing, and yes we do admit that this incidence had taken away our willingness to buy chocolates (especially Cadbury silk or any other Cadbury product for that matter), may be for you we are just one consumer/family, and it will really not affect your sales if we stop buying Cadbury chocolates.

But here we are writing this mail, because we concern about the quality of the product coming out of a prestigious company and the chocolates we have enjoyed since we were kids.

Is this a quality compromise because the business growing very fast?

Should we asked our family/friends/neighbors/colleagues stop buying Cadbury Chocolates as quality is being compromised and they and their kids can have such worst experiences in their hands?

Thanks & Regards
Gunjan & Vishal
+91 [protected]
Bangalore