[Resolved]  Cafe Coffee Day — Stone in food

Address:

Bangalore, Karnataka

Found a stone in Sandwich

Had been to CCD located in a corporate campus in Bangalore. I ordered for Channa sandwich and to my bad luck I bit a stone almost breaking ma tooth. It was size of a channa. On complaining, the staff did not come at first to even look at it. Later on calling the staff again, they came and took a pic of the stone. they said the spoke to the boss and have mailed the pic. But how does it make any difference to the customers. instead of compensating the customer, they were charging the entire bill. Nowhere have I seen such kind of behavior. the staff pretends as if they have come across such instances for the first time and tell they have no policies in place for such blunders they make. Do not feel like visiting CCD anymore. pass on to you friends and colleagues as well. Next time you eat, do not blindly eat. remember CCD is not al that hygienic.