[Resolved]  Cafe Coffee Day — Forcing customers to buy cookies and choco sticks, and billing extra amount

Address:

Karnataka

Coffee day is FORCING customers to buy some cookies and choco sticks by adding it to their bill, even though they never ordered it. They even try to convince people to buy boxes of chocolate sticks for Rs.250 by telling them that it is for some charity. They don't let you go even if you say you are not interested.

Ultimately most people just end up paying extra for it, just to get rid of the annoying Coffee Day staff. This has to stop, as we customers are not ready to forcefully buy things that we dont want. There needs to be some action taken against Coffee Day so that Customers do not have to go through this.